Bhoomika Jagtiani
London,United Kingdom
Summary
Customer-oriented Account Manager with strong history of leading high-performance teams to meet or exceed objectives. Has an impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Motivated to achieve outstanding success through prompt communication and helpful approach. Dedicated to improving company sales goals and meeting business objectives.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Client Account Manager (Events and Marketing)
Laqshya Live Experiences
Mumbai
02.2022 - 04.2022
- Managed large-scale events from initial planning to successful completion
- Orchestrated strategic planning and seamless on-site execution of events, ensuring client satisfaction
- Cultivated strong client relationships through personalised engagement strategies, enhancing brand loyalty and retention
- Implemented innovative marketing campaigns, using various media channels to elevate brand visibility and audience engagement
- Provided insightful reports and recommendations, driving continuous improvement and measurable results
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Ensured budget management and increased monetary efficiency of campaigns through vendor and client negotiation
Client Account Assistant Manager
Nyka Events
Mumbai
03.2020 - 12.2022
- Led multi-city event management for corporate clients, employing creative strategies and collaborative team planning
- Expanded client portfolio through persuasive sales pitches and proactive outreach, consistently exceeding sales targets by over 10%
- Mentored a team of over 5 client executives while ensuring service excellence by catering to customized client needs
- Executed virtual events for global corporations, demonstrating adaptability and technological proficiency in event planning
- Spearheaded over 3 projects simultaneously with equal efficiency and excellence through managing time effectively
- Managed the production and design of marketing collateral for clients, ensuring it effectively supports their objectives and enhances their market presence
Senior Executive (Events and Campaigns)
Geometry Encompass (WPP Group)
Mumbai
06.2018 - 01.2020
- Conceptualized and executed large scale events tailored to diverse brands and audiences. Jun 2018- Jan 2020
- Managed client relationships from briefing to event delivery, exceeding expectations and driving satisfaction
- Demonstrated expertise in budget management and cost optimization, ensuring profitability and quality
- Conducted market analysis and audience research to inform event strategies and enhance engagement
- Maintained and analyzed event database to craft customized event strategies
- Managed corporate marketing campaigns to promote the brand and attract audience to the event
- Created and programmed event content along with operating the console for the event
Client Account Executive
Apricot Media
Mumbai
07.2015 - 04.2016
- Orchestrated seamless execution of exhibition events, managing communication with exhibitors and artists
- Led a large team of over 30, fostering collaboration and coordination to meet project objectives
- Identified and capitalized on sales opportunities, exceeding client needs and expectations
- Implemented crowd management strategies and efficient ticketing systems for a crowd of over 50000 visitors
- Increasing visibility of the event by building sponsor relations to convert them to sponsorship programs
Education
Master of Science - Marketing (International Marketing)
University of Birmingham
Birmingham, UK 09.2022 - 01.2024
Master of Business Administration - Communication Management (Public Relations)
Symbiosis International University
Pune, India 06.2016 - 04.2018
Bachelor's degree - Mass Media (Advertising)
University of Mumbai
Mumbai, India 06.2012 - 04.2015
Skills
- Marketing Strategy
- Budgeting
- Project Management
- Data Analysis
- Team Leadership
- Creative Problem-Solving
- Customer Relationship Management
- Solution-focused Approach
- Conflict Resolution
- Digital marketing
- Logistical planning
OTHER ROLES & PROJECTS
- Event Steward at SNSG
- International Marketing Intern at Bisleri India
- Social Media Intern at Social Kinnect (FCB Group)
- NGO collaboration with INSEC, Nepal
- Videographer at Oakley
Languages
English
Fluent
Hindi
Fluent
Marathi
Native
French
Elementary
Certification
- Alliance Française de Bombay DELF A1
- King's College London (Shakespeare Local & Global)
- King's College London (Media, Gender & Culture)
Accomplishments
Top Performer in Yes Bank Annual Documentary Making Competition
NGO Collaboration (INSEC in Nepal)
Documentary: Single Mothers in India
Worked on a branding project for a Cafe
Affiliations
- Music
- Travelling
- Swimming
- Learning about different cultures
- Exploring different cuisines
- Hiking
- Baking
- Learning foreign languages
Timeline
Master of Science - Marketing (International Marketing)
University of Birmingham
09.2022 - 01.2024
Client Account Manager (Events and Marketing)
Laqshya Live Experiences
02.2022 - 04.2022
Client Account Assistant Manager
Nyka Events
03.2020 - 12.2022
Senior Executive (Events and Campaigns)
Geometry Encompass (WPP Group)
06.2018 - 01.2020
Master of Business Administration - Communication Management (Public Relations)
Symbiosis International University
06.2016 - 04.2018
Client Account Executive
Apricot Media
07.2015 - 04.2016
Bachelor's degree - Mass Media (Advertising)
University of Mumbai
06.2012 - 04.2015
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