Vardhan Bhoopathi
Hyderabad
Summary
Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth.
Overview
1
1
year of professional experience
Work History
Technical Agent
Tech Mahindra BPO
Hyderabad
08.2024 - Current
- Maintained accurate records of all technical activities performed for each customer.
- Monitored system performance metrics to ensure optimal operation.
- Provided technical advice and guidance to customers on product use.
- Monitored system performance using specialized software tools and to ensure optimal operation
- Configured settings on customer devices for secure access to their networks.
- Investigated customer complaints related to service quality or speed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Bachelor's Of Commerce - Computer Applications
Osmania University
05.2023
Intermediate -
Sri Medha Junior College
05.2020
SSC -
Divya Bala Vidhyalayam High School
05.2017
Skills
- Communication skills
- Problem solving and analytical skills
- Leadership
- Planning and coordination
- Time management
- Creativity
Additional Information
Athletic abilities: Swimming ( coach, experienced in teaching various age groups), Badminton (regular player)."
Personal Information
- Date of Birth: 05/05/02
- Gender: Male
- Nationality: Indian
Languages
English
Advanced
C1
Telugu
Proficient
C2
Hindi
Advanced
C1
Timeline
Technical Agent
Tech Mahindra BPO
08.2024 - Current
Bachelor's Of Commerce - Computer Applications
Osmania University
Intermediate -
Sri Medha Junior College
SSC -
Divya Bala Vidhyalayam High School