BHRIGU BORUAH
BANGALORE
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Department Manager
Pantaloons
Bangalore
06.2023 - Current
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Worked closely with sales associates to complete tasks.
- Balanced workloads to meet targets without overtaxing employees.
- Grew department's team and technical capabilities with hiring and training of talented individuals.
Team Leader
Pantaloons
Bangalore
09.2021 - 05.2023
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Developed strategies for problem solving and conflict resolution among team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Bachelor of Commerce -
Dhemaji Commerce College
Assam03-2016
Skills
- Database Management
- Sales Reporting
- Employee Scheduling
- Staff Development
- Personnel training and development
- Training and mentoring
Accomplishments
- Best Store Superstar(Pace Award) for 2022-2023 Pan India Level
- Young Achiever Fashion Assistant for Year 2023 South Zone
Languages
English
First Language
Hindi
Beginner
A1
kannada
Beginner
A1
Bengali
Beginner
A1
Assamese
Beginner
A1
Timeline
Department Manager
Pantaloons
06.2023 - Current
Team Leader
Pantaloons
09.2021 - 05.2023
Bachelor of Commerce -
Dhemaji Commerce College
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