Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Bhruguram V R

Customer success associate
Coimbatore
Bhruguram V R

Summary

Flexible customer service professional with 1 year success in resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and arranging appropriate service. Supportive team player, well-versed in providing helpful service across multiple platforms to retain clients.


Overview

1
year of professional experience
5
years of post-secondary education
3
Certifications
3
Languages

Work History

HRH NEXT
Coimbatore

Customer Support Associate
01.2024 - Current

Job overview

  • . Oversaw customer account inquiries
  • Addressed technical difficulties by quickly identifying and troubleshooting customer issues
  • Handled customer complaints calmly and professionally, providing positive solutions.
  • Handled 30 plus accounts in a day and efficient account management and deal tracking.

Education

Hindusthan College of Arts And Science
Coimbatore, India

Bachelor of Arts from International Business
06.2022 - 04.2025

University Overview

GPA: 7

Sree Durga Vilasam Higher Secondary School
Thrissur

Higher Secondary Education
06.2020 - 03.2022

University Overview

GPA: 65%

Computer Tech
Muthuvara, Thrissur

Diploma in hardware
05.2019 - 07.2019

University Overview

GPA: Top performer of this course

Skills

Ticketing system and CRM management

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Certification

HILARICAS Event organiser, 01/01/23, Hindusthan college of arts and science

Timeline

Customer Support Associate

HRH NEXT
01.2024 - Current

Hindusthan College of Arts And Science

Bachelor of Arts from International Business
06.2022 - 04.2025

Sree Durga Vilasam Higher Secondary School

Higher Secondary Education
06.2020 - 03.2022

Computer Tech

Diploma in hardware
05.2019 - 07.2019

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Bhruguram V RCustomer success associate