BHUMIK THAKKAR
BANKING
Summary
Dynamic Relationship Manager with HDFC Bank LTD, adept at building and nurturing client relationships. Leveraged strong customer service skills to enhance satisfaction and trust, while effectively cross-selling banking products. Recognized for maintaining in-depth product knowledge and delivering tailored solutions to meet client needs.
Overview
11
11
years of professional experience
Work History
Relationship Manager
HDFC Bank LTD
10.2023 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
DCB BANK
Relationship Manager
06.2022 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Associate Relationship Manager
Aditya Birla Capital
11.2021 - 05.2022
- Implemented effective risk management strategies in accordance with company policies, safeguarding both the organization''s interests and those of its clients.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization, resulting in successful outcomes for all parties involved.
- Strengthened client relationships by conducting regular meetings and addressing their financial needs.
- Developed presentations for prospective clients showcasing our firm''s unique capabilities in managing complex financial situations.
- Assisted senior relationship managers in developing new business strategies to expand the client base.
YES BANK
Assistant Manger
06.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
KOTAK MAHINDRA BANK
Assistant Manger
11.2019 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
AXIS BANK
SALES OFFICER
04.2018 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
BEST ENGINEERING
Office Assistance
04.2015 - 05.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
MSC IT - Computer Engineering
P M PATEL INSTITUTE
ANAND 04.2001 -
BCA - Computer Engineering
M B PATEL SCIENCE COLLEGE
ANAND 04.2001 -
Skills
Relationship building
Languages
English
Hindi
Gujarati
Timeline
Relationship Manager
HDFC Bank LTD
10.2023 - Current
DCB BANK
Relationship Manager
06.2022 - 10.2023
Associate Relationship Manager
Aditya Birla Capital
11.2021 - 05.2022
YES BANK
Assistant Manger
06.2021 - 11.2021
KOTAK MAHINDRA BANK
Assistant Manger
11.2019 - 05.2021
AXIS BANK
SALES OFFICER
04.2018 - 11.2019
BEST ENGINEERING
Office Assistance
04.2015 - 05.2017
MSC IT - Computer Engineering
P M PATEL INSTITUTE
04.2001 -
BCA - Computer Engineering
M B PATEL SCIENCE COLLEGE
04.2001 -