BHUMIK THAKKAR
BANKING
Summary
Dynamic Relationship Manager with HDFC Bank LTD, adept at building and nurturing client relationships. Leveraged strong customer service skills to enhance satisfaction and trust, while effectively cross-selling banking products. Recognized for maintaining in-depth product knowledge and delivering tailored solutions to meet client needs.
Overview
11
11
years of professional experience
Work History
Relationship Manager
HDFC Bank LTD
2023.10 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
DCB BANK
Relationship Manager
2022.06 - 2023.10
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Associate Relationship Manager
Aditya Birla Capital
2021.11 - 2022.05
- Implemented effective risk management strategies in accordance with company policies, safeguarding both the organization''s interests and those of its clients.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization, resulting in successful outcomes for all parties involved.
- Strengthened client relationships by conducting regular meetings and addressing their financial needs.
- Developed presentations for prospective clients showcasing our firm''s unique capabilities in managing complex financial situations.
- Assisted senior relationship managers in developing new business strategies to expand the client base.
YES BANK
Assistant Manger
2021.06 - 2021.11
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
KOTAK MAHINDRA BANK
Assistant Manger
2019.11 - 2021.05
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
AXIS BANK
SALES OFFICER
2018.04 - 2019.11
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
BEST ENGINEERING
Office Assistance
2015.04 - 2017.05
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
MSC IT - Computer Engineering
P M PATEL INSTITUTE
ANAND 2001.04 -
BCA - Computer Engineering
M B PATEL SCIENCE COLLEGE
ANAND 2001.04 -
Skills
Relationship building
Customer relationships
Relationship management
Customer service
Languages
English
Hindi
Gujarati
Timeline
Relationship Manager
HDFC Bank LTD
2023.10 - Current
DCB BANK
Relationship Manager
2022.06 - 2023.10
Associate Relationship Manager
Aditya Birla Capital
2021.11 - 2022.05
YES BANK
Assistant Manger
2021.06 - 2021.11
KOTAK MAHINDRA BANK
Assistant Manger
2019.11 - 2021.05
AXIS BANK
SALES OFFICER
2018.04 - 2019.11
BEST ENGINEERING
Office Assistance
2015.04 - 2017.05
MSC IT - Computer Engineering
P M PATEL INSTITUTE
2001.04 -
BCA - Computer Engineering
M B PATEL SCIENCE COLLEGE
2001.04 -