BHUMIKA JADIYA
Bangalore
Summary
Strategic and creative marketing enthusiast with hands-on experience in content creation, brand storytelling, and growth-focused social media strategies. Former Customer Relations and Social Media Manager with a track record of boosting online visibility and engagement across Instagram, LinkedIn, and Facebook. Skilled at building brand presence through aesthetic, audience-tailored content especially short-form videos and reels. Experienced in tools like Canva, Notion, and Meta Suite, and known for delivering high-impact campaigns. Now seeking to leverage my digital content and marketing background in a dynamic growth-oriented environment.
Overview
1
1
year of professional experience
Work History
Customer Relationship Manager & Social Media Manager
Marudhar Arts
Bangalore
05.2024 - 12.2024
- Resolved 20+ customer queries weekly via email and social channels, improving satisfaction and retention by maintaining a 24-hour response rate.
- Increased Instagram and LinkedIn engagement by 35% through platform-specific content including reels, carousels, and storytelling posts designed using Canva and Photoshop.
- Wrote creative scripts for short-form videos and crafted SEO-friendly captions for collectibles, driving over 5,000 average views per reel.
- Managed product listings for 50+ SKUs on Amazon, Flipkart, and Meesho, optimizing images and copy to boost online sales by 20%.
- Designed 3 targeted marketing campaigns and transformed user reviews into branded Instagram highlights, increasing engagement by 25%.
- Utilized AI tools like ChatGPT and automated caption generators to streamline content ideation and boost consistency.
Marketing & E-commerce Intern
Marudhar Arts
Bangalore
05.2024 - 06.2024
- Maintained content calendars and publishing schedules on Instagram and LinkedIn using Canva, Notion, and platform insights tools.
- Assisted in launching e-commerce storefronts by preparing visuals, refining product listings, and optimizing marketing assets with Photoshop.
- Collaborated with the marketing team to support digital campaigns and gained hands-on experience in content strategy, engagement tracking, and audience targeting.
- Provided customer service support via phone, email, and chat platforms.
- Created content for website, email campaigns, and social media posts to promote products.
- Developed a strategy for collecting user reviews that could be used on the site.
Education
Bachelor of Arts - Political Science And Sociology
Mount Carmel College
Bangalore04-2025
Skills
Marketing & Growth:
Social Media Strategy Growth Marketing Content Creation (Reels, Carousels)
Campaign Optimization Audience Targeting Community Engagement
E-commerce SEO Brand Building Customer Retention
Tools & Platforms:
Canva Adobe Photoshop Notion Meta Business Suite
MS Office Email Marketing Tools ChatGPT Video
Soft Skills:
Communication Storytelling Relationship Management
Team Collaboration Conflict Resolution Public Speaking
⸻
KEY ACHIEVEMENTS
YouTube Creator: Grew a channel to 13k views across just 5 videos using SEO and storytelling strategies
Model United Nations Winner: Excelled in multiple national-level MUNs (2019–2023)
School Volleyball Captain: Led team to district tournaments, demonstrating leadership and teamwork (2019–2020)
‘ME TOO’ Volunteer: Supported advocacy campaigns for survivors of sexual harassment (2017–2020)
Languages
English
Proficient
C2
Hindi
Proficient
C2
French
Intermediate
B1
Leadership Experience
• Class Representative, Mount Carmel College (2023–Present): Advocated for 70+ students, resolving concerns and streamlining communication with faculty.
• Public Speaking Association Member, MCC (2022–Present): Organized events and workshops, delivering speeches that enhanced peer engagement.
• Resource Team Lead, CUL-AH College Fest (2023): Managed logistics for one of Bangalore’s largest college festivals, improving event efficiency by 20%.
Timeline
Customer Relationship Manager & Social Media Manager
Marudhar Arts
05.2024 - 12.2024
Marketing & E-commerce Intern
Marudhar Arts
05.2024 - 06.2024
Bachelor of Arts - Political Science And Sociology
Mount Carmel College