BHUMIKA PRAJAPATI
Summary
Seasoned UX Designer with 10+ years developing innovative, approachable user experience frameworks for B2B/SAAS products. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions. Accomplished at creating wholly new frameworks that feel completely familiar to ease user adoption.
Overview
12
12
years of professional experience
Work History
Senior UX Designer
Fastr Frontend
Remote, India
12.2021 - 04.2024
- Spearheaded the design strategy for a diverse portfolio of 6 projects, applying advanced UX methodologies such as user research, persona development, user journey mapping, and usability testing.
- Collaborated seamlessly with product managers, utilizing Agile methodologies and JIRA to streamline product management processes, resulting in a 20% increase in product efficiency.
- Proactively conduct user research, gather and implement feedback from 10+ customers and internal sales team. Leverage tools such as Slack and JIRA to facilitate cross-team collaboration and drive continuous improvement, leading to a 30% reduction in design iterations.
- Conducted user research using tools like UserTesting and Hotjar, yielding insights leading to a 25% improvement in satisfaction and adoption rates, and a 30% reduction in bounce rates.
- Employed Figma and ProtoPie for interactive prototyping, resulting in a 15% increase in product engagement validated by refined design components.
Senior UI/UX Designer
e.Soft Technologies Pvt
Mumbai, India
09.2018 - 11.2021
- The execution of a comprehensive mobile app UI redesign, resulting in a substantial 40% increase in user engagement and a notable 25% boost in user retention rates
- Produced over 50 wireframes and prototypes, leveraging advanced design methodologies to streamline stakeholder buy-in and expedite design iteration cycles by 30%
- Conducted 100+ user interviews and surveys, resulting in a 15% increase in user satisfaction and a 20% reduction in customer support tickets through targeted design improvements.
Senior UI Designer
Netpractice
Mumbai, India
09.2016 - 09.2018
- Pioneered immersive user experiences for medical insurance web applications, driving a notable 25% increase in user retention
- Collaborated closely with project manager and engineering team to refine medical insurance web applications, achieving 30% improvement in user satisfaction scores
- Enhanced overall user satisfaction by 20% for a flagship medical insurance web application through strategic UX enhancements.
UI Designer
Schoolguru Eduserve
Mumbai, India
07.2014 - 08.2016
- Crafted and optimized website visuals for educational platforms, implementing advanced design principles to enhance user comprehension by 15%
- Worked collaboratively with development teams to craft educational websites and student portals, demonstrating expertise in a variety of web design tools such as HTML, CSS, JavaScript, and responsive design frameworks like Bootstrap.
Associate UI Designer
Simform Solutions
Ahmedabad, India
04.2013 - 12.2013
- Directed the design process for web and mobile interfaces, employing design thinking and user-centered design principles, alongside advanced tools like Photoshop, to deliver exceptional user experiences
- Collaborated closely with cross-functional teams to gather requirements and translate them into intuitive and user-friendly designs.
Website Designer
Rioconn Advertisment
Ahmedabad, India
12.2011 - 04.2013
- Streamlined navigation menus for easier access to information, improving overall user satisfaction.
- Created mockups and wireframes to present design concepts to clients, ensuring their vision and redesigned existing websites for better usability, leading to higher user engagement.
Education
Professional UI/UX Certificate -
DesignBoat UI/UX School
11.2021
Bachelor's in Computer Engineering -
Hemchandracharya North Gujarat University
06.2011
Skills
- Prototyping
- UX architecture
- Responsive design
- User Research
- User interface design
- Solution prototypes
- Wireframing and Prototype Design
- Information architecture
- Design thinking
- Visual design
- User-centered design
- Usability and Accessibility
- Agile Methodology
- Design validation
Timeline
Senior UX Designer
Fastr Frontend
12.2021 - 04.2024
Senior UI/UX Designer
e.Soft Technologies Pvt
09.2018 - 11.2021
Senior UI Designer
Netpractice
09.2016 - 09.2018
UI Designer
Schoolguru Eduserve
07.2014 - 08.2016
Associate UI Designer
Simform Solutions
04.2013 - 12.2013
Website Designer
Rioconn Advertisment
12.2011 - 04.2013
Professional UI/UX Certificate -
DesignBoat UI/UX School
Bachelor's in Computer Engineering -
Hemchandracharya North Gujarat University
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