Open To Work
Bhumika Sharma
95 B Patel Colony Rajpura
Summary
Dedicated professional with strong customer service and communication skills. Proven ability to manage inquiries and enhance visitor experiences through effective relationship building and appointment scheduling.
Overview
4
4
years of professional experience
Work History
Receptionist
Lakshya Institute
Zirakpur
05.2025 - Current
- Greeted and assisted students, parents, and visitors at front desk.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained calendars for faculty and administrative staff.
- Handled student enrollment paperwork and processed registration forms efficiently.
- Maintained a clean and organized reception area to enhance visitor experience.
Call Center Sales Representative
Find Spares
Zirakpur
02.2024 - 05.2025
- Engaged customers through inbound and outbound calls to promote product offerings.
- Assisted customers in selecting spare parts based on their specific needs and requirements.
- Provided detailed product information to ensure customer understanding and satisfaction.
- Handled customer inquiries and resolved issues to maintain positive relationships.
Customer Care Representative
Connect Broadband
Zirakpur
04.2022 - 02.2024
- Assisted customers with inquiries regarding broadband services and billing issues.
- Guided customers through service plans, features, and promotional offers.
- Maintained knowledge of current products, services, and company policies for effective support.
Education
Govt .Co.Ed.Sen.Sec.School
Rajpura TownSkills
- Customer service
- Relationship building
- Communication skills
- Reception desk management
Languages
English
Beginner
A1
Work Preference
Job Search Status
Open to workSalary Range
₹45000/yr - ₹200000/yrTimeline
Receptionist
Lakshya Institute
05.2025 - Current
Call Center Sales Representative
Find Spares
02.2024 - 05.2025
Customer Care Representative
Connect Broadband
04.2022 - 02.2024
Govt .Co.Ed.Sen.Sec.School