Bhumika Shetty
Manager-Retail Learning
Mumbai
Summary
Self-motivated and enthusiastic HR professional with more than eight years of work experience spanning across Retail, automotive and finance sector, who is willing to make a difference in the company by enhancing the quality of life of its employees. Proficient in identifying people’s problems and working out solutions.
Overview
9
9
years of professional experience
17
17
years of post-secondary education
Work History
Manager- Retail Learning
Retailers Association of India (RAI)
11.2019 - Current
- Created and executed learning strategies and programs for various retail companies
- Working closely with all stakeholders of retail industry to understand their training requirements
- Conducted sessions for RAI’s various education initiatives
- Involved in development of various content for RAI’s learning initiatives
- Solely responsible for writing articles in Bimonthly Magazine (STOrai) on the learning initiatives taken
- Created content for social media marketing of various learning programs
- Worked on creating category wise guidelines post covid world
- Created awareness on use of Arogya Setu App for pan India Retailers
- Conducting You tube live session on Emotional Intelligence
- Part of organizing team for RAI’s flagship event
- Organized and conducted various employee engagement activities for RAI employees.
Learning and Development Manager
HDFC ERGO General Insurance Ltd.
Mumbai
01.2018 - 10.2019
- Conducted assessment of Learning Needs of employees and map their competency
- Designed the Annual training calendar based on employee needs
- Co-ordinated with trainer to ensure effective delivery of training module
- Managed the End to end requirement of training day needs
- Coordinated between the top management of various teams to understand further training needs of their team members
- Fetched the feedback data post training and undertook preliminary analysis to gauge the overall experience and analyze the scope of improvement
- Complete responsibility of handling of the Learning Management Platform (eQuest) for more than 3000 employees
- Developed and designed handbook for eQuest
- Handling Queries and ensuring time bound reply on the company’s online portal
- Facilitated Assessment Centers Pan India
- Conducted Orientation for new joinees
- Solely responsible for handling Induction program for Senior Level Management
- Developed and designed training material (with real time animation) for SPARSH (SuccessFactors HRMS) which helps in employee life cycle management
- Trained more than 500 employees within two months on SPARSH modules
- End to end handling of vendor management and billing process
- Maintaining and Updating training trackers
- Publishing training MIS to the top management.
Group Manager HR for Setco, TransStadia and Lavacast
Setco Automotive Ltd
05.2015 - 01.2018
- Created the Induction Training Plan and was responsible for its implementation
- Designed Core tools training schedule for 125 employees in plant from various departments ensuring right hierarchical representation
- Nominated by the management to handle the Company’s milestone TS Project (quality system management project)
- Coach, support and mentor in the application of HR policies, practices and providing suggestions resolving complex HR issues
- Self-initiated knowledge sharing sessions (three month activity) by explaining organization behavior concepts to employees in entertaining and simple way
- Facilitated the launch of ‘Rewards and Recognition' Program
- Collaborating as a single point of contact for HR related matters for all associates
- Successfully launched various HR Programs to enhance the motivation, efficiency of the staffs which including Chairman’s Award, Group Activities, Competitions
- Drove Business Excellence by interweaving EQ into the heart of your organization
- Complete Responsibility of the Company’s Annual Program
- Actively involved in writing various articles for Company’s In house Magazine
- Facilitating joining formalities, explaining the company’s policies to the new joiners and briefing them about the company’s and group companies’ goals
- Introducing employees’ to their line manager and respective team
- Facilitated Plant Tour for new joinees and briefed them about various departments in the Plant and explained their respective functions
- Created and finalized all four HR procedures with respect to TS16949 (quality system)
- Presented findings on process and quality improvement to the top management and recommended a plan to be implemented
- Worked on a projects to improve “Employee’s productivity” and enhance “Employee’s Safety and Security”
- Took responsibility of managing all modules of HRIS Portal — EazeWork
- Trained new joiners on HRIS Portal
- Updating and consolidating master data for all the Group companies, monthly tracking sheet, monitoring the personnel Office files
- Updating organization chart and collating Mediclaim data for all Group companies.
Education
PGDM (HR) - Human Resources Management
Welingkar Institute of Management Development and Research, Mumbai
Mumbai 07.2013 - 04.2015
B.E (Computers) - Computer Engineering
Thakur College of Engineering and Technology (T.C.E.T), Mumbai University
Mumbai 08.2009 - 05.2013
H.S.C. -
Rajhans Vidyalaya, Mumbai, CBSE
Mumbai 06.2007 - 05.2009
S.S.C. -
Gokuldham High School and Junior College , ICSE
Mumbai 06.1997 - 05.2007
Skills
Onboarding and Orientation
Computer Skills
Self Motivation
Excellent Communication
Interpersonal Skills
MS Office
Positive Attitude
Training and Development
Human Resource Management Software HRMS
Training and mentoring
Summer Internship
Prudential UK-PPMS, 05/2014, 06/2014, Analyzed job description for each role and mapped their feasible movements from the current role to new role giving relevant justifications, Reviewing and benchmarking HR policies and conducted research on the effectiveness of Total Reward System (TRS) of the company and found that TRS was effective in PPMS, Conducted numerous screening, telephonic interviews and managed end to end recruitment process activities including primary assessment and documentation till candidate selection
Achievements Awards Certifications
- Selected as Speaker for Make It Matter initiative
- Nominated by the Top Management of HDFC ERGO for training employees on all the modules of SPARSH
- Won First Prize in dance and third prize in singing in Corporate Talent Hunt (inter-company) representing Setco Automotive Ltd. in 2017
- Selected by the Top Management of Setco Automotive from the HR team to drive the Company’s Milestone project- Reengineering TS16949 at Kalol Plant (Baroda)
- Participant in MIT Design Innovation Workshop during Post Graduation
- Won First prize in BMA Research Paper competition held in 2013
- Published Technical paper titled “Two Factor Authentication System Based On Face Recognition” in International Journal of Engineering Research And Technology (IJERT) in Vol.2 Issue 4
- Completed Arangetram in Bharatanatyam Dance Form
Extra Curricular Activities Interests
- Passionate Bharatanatyam sessions in dance institute Nupur Zankar Kala Kendra on quarterly basis
- Conducting workshops for Weschool students on Organisation Behaviour topics.
- Nominated by the top management to attend training on “Emotional Intelligence”
- Cultural Secretary of PGDM consistently for two years and have organised cultural events
- Choreographed various dances in school and college and participated in singing and declamation and have won prizes as well
- Learnt Bharatanatyam and Carnatic music for eight years. Also, have performed many stage shows over the years
Timeline
Manager- Retail Learning
Retailers Association of India (RAI)
11.2019 - Current
Learning and Development Manager
HDFC ERGO General Insurance Ltd.
01.2018 - 10.2019
Group Manager HR for Setco, TransStadia and Lavacast
Setco Automotive Ltd
05.2015 - 01.2018
PGDM (HR) - Human Resources Management
Welingkar Institute of Management Development and Research, Mumbai
07.2013 - 04.2015
B.E (Computers) - Computer Engineering
Thakur College of Engineering and Technology (T.C.E.T), Mumbai University
08.2009 - 05.2013
H.S.C. -
Rajhans Vidyalaya, Mumbai, CBSE
06.2007 - 05.2009
S.S.C. -
Gokuldham High School and Junior College , ICSE
06.1997 - 05.2007