Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Bhumika Varshney

Bhumika Varshney

Pune

Summary

Versatile Professional skilled in Operations and Business Analysis with a focused expertise in Insurance domain. Proven track record in optimizing processes, conducting in-depth analyses, and providing strategic insights. Adept at managing client operations, engaging stakeholders, and delivering tailored solutions. Committed to excellence and efficiency in navigating the dynamic landscape of insurance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate Consultant - Insurance Consulting

Infosys Limited
Pune
05.2022 - Current
  • Led the day-to-day operations of client accounts, focusing on efficiency and meeting client expectations.
  • Facilitated smooth buyer ownership changes, ensuring a seamless transition for clients.
  • Managed onboarding and offboarding processes for customers, optimizing the overall client experience.
  • Collaborated with underwriters to understand and address their specific requirements related to balance sheet data.
  • Utilized Altova MapForce for data mapping, implementing changes required by the client efficiently.
  • Conducted frequent error monitoring for data provided by information service providers, ensuring data accuracy.
  • Worked with Access Database and SQL to fetch and analyze data provided by information service providers.
  • Conducted regular performance reviews to identify opportunities for process improvement.
  • Played a crucial role as a part of the Scrum team, contributing to the successful implementation of projects within an Agile methodology.
  • Assisted in the development and documentation of a client application dedicated to managing commercial risk policies.
  • Analyzed wireframes for new build environments, ensuring alignment with client and project requirements.

Intern

Yes2Treatment
05.2021 - 07.2021
  • Analyzed more than 150 mediclaim as well as top-up and super top-up policies to provide comprehensive insights and recommendations.
  • Conducted need analysis for policyholders, ensuring tailored suggestions based on coverage and cost considerations.
  • Created and executed communication strategies to effectively convey policy benefits to policyholders.
  • Utilized socio-economic classification analysis for more personalized policy recommendations.
  • Collaborated with underwriters and insurance providers to stay informed about policy changes and updates.
  • Regularly reviewed and updated policy suggestions in line with evolving policyholder needs and industry trends
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Education

MBA - Insurance Business Management

Birla Institute of Management Technology
Greater Noida
04-2022

Bachelors of Commerce (Hons.)

University of Delhi
06-2019

Skills

  • MS Office
  • Data Collection and Analysis
  • Continuous Improvement
  • Problem-Solving

Certification

  • Product Owner Certification - Infosys
  • Business Analysis Certification - QBI Institute
  • Lean Six Sigma Green Belt Certification - KPMG
  • Netcall (Liberty Create) 3 Levels - AON

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Associate Consultant - Insurance Consulting

Infosys Limited
05.2022 - Current

Intern

Yes2Treatment
05.2021 - 07.2021

MBA - Insurance Business Management

Birla Institute of Management Technology

Bachelors of Commerce (Hons.)

University of Delhi

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Bhumika Varshney