Bhumika Patil
Assistant Manager - Key Accounts Coordinator
Mumbai
Summary
Dynamic operations leader with a proven track record of enhancing efficiency by 27% at Parekh Integrated Services. Skilled in operations management, cost reduction, compliance, and fostering collaboration. Experienced in supply chain logistics, customer satisfaction, sales, personnel management, and inventory control. Proactive, forward-thinking, and focused on continuous improvement and optimizing efficiency.
Overview
3
3
years of professional experience
Work History
Assistant Manager - Key Accounts Co-ordinator
Parekh Integrated Services Private Limited
2023.01 - 2024.08
- Supervised daily operations of a 21-member team, ensuring they met performance, quality, and service expectations by clearly defining targets and objectives.
- Enhanced customer satisfaction by promptly resolving complaints and implementing effective corrective actions.
- Managed relationships with key suppliers, negotiating contracts and securing favorable terms.
- Developed strong working relationships with staff, fostering a collaborative and positive work environment.
- Collaborated with internal teams (freight forwarding, finance, procurement) to align supply chain activities with business objectives and customer requirements.
- Ensured compliance with international trade regulations, managing risks associated with cross-border transactions, including customs duties, tariffs, and import/export regulations.
- Achieved a 27% reduction in Port to GR timeline through strategic sales and profitability initiatives, leading cross-functional projects to enhance operational efficiency and achieve significant cost savings.
- Conducted regular inventory counts to verify stock levels, address discrepancies, and accurately forecast future needs.
- Trained and mentored new team members, enhancing their skills and integrating them effectively into the team.
- Re-engineered processes to improve and consolidate end-to-end service processes, restructuring communication flow among six departments and reducing paperwork by 50%.
- Analyzed supply chain data, generated reports, and provided insights to support decision-making and performance monitoring.
Executive - Central Operations
Busybees Logistics Solutions Pvt. Ltd.
2021.11 - 2023.01
- Managed supply chain logistics for PAN India, covering 12 territories and 250+ B2B hubs.
- Collaborated cross-functionally with client, transportation, DC, and sales teams for performance planning and short-term horizon updates.
- Handled over 40k FLM & legacy shipments weekly, identifying and resolving supply path issues.
- Established and implemented Standard Operating Procedures (SOPs) and parameters.
- Analyzed KPIs (PDD, FASR, SDD, NDD) to enhance operational performance.
- Promoted a risk-controlled operational culture through effective oversight.
- Provided end-to-end visibility to stakeholders, clients, and ops teams as part of the Control Tower.
- Managed data analytics and resource allocation across PAN India based on volume projections.
- Assisted the line-haul team with on-time vehicle connections within cities and across states.
Project Management Trainee
Maersk Line Pvt Ltd
2021.03 - 2021.09
- Utilized ERP systems to enhance customer service and streamline operations.
- Managed O2C processes with a strong focus on outbound logistics.
- Took ownership of customer shipments and issue resolution, ensuring timely and accurate deliveries.
- Handled documentation and dispatch, maintaining meticulous records.
- Engaged in constructive problem resolution, providing effective solutions.
- Improved project efficiency by streamlining processes and implementing time-saving strategies.
- Gained comprehensive exposure to the full project life cycle, from initiation and planning to execution, monitoring, control, and closure.
Education
PGDM - International Business
Dr. D Y Patil B-school
Pune, India 2001.04 -
Bachelor of Science - Physics
Pratap College
Amalner, India 2001.04 -
Skills
Strategic Sourcing & Chain Operations
Skills
Strategic Sourcing & Chain Operations
Operations Management
Data Analysis
ERP & SAP Management
Customer Service Management
Vendor Management
Timeline
Assistant Manager - Key Accounts Co-ordinator
Parekh Integrated Services Private Limited
2023.01 - 2024.08
Executive - Central Operations
Busybees Logistics Solutions Pvt. Ltd.
2021.11 - 2023.01
Project Management Trainee
Maersk Line Pvt Ltd
2021.03 - 2021.09
PGDM - International Business
Dr. D Y Patil B-school
2001.04 -
Bachelor of Science - Physics
Pratap College
2001.04 -
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