Bhuneshwer Kumar Y
Health Insurance Underwriter
Muscat
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Assistant Manager
Oman Qatar Insurance Company
Muscat
2018.06 - Current
- Group Health Insurance underwriting
- Underwriting Group Health and Retail insurance proposal
- Experienced in finding suitable RI partner and placement
- Managing FAC placement, Quota share treaty, ans excess of Loss Treaty
- Monthly review of RI register and sending the account statement to Reinsures
- Policy issuance, endorsement issuance and Card issuance for policies
- Managing key accounts and maintaining the service level agreement
- Key activities:
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Streamlined and monitored quality programs to alleviate customer satisfaction.
- Launched mandatory retail product by regulator with reinsurance support
- Worked in licensing activity for business licenses with liaising with treaty underwriter
Manager
Cigna TTK Health Insurance Pvt Limited
Mumbai
2017.09 - 2018.06
- Underwriting (Global Group Health Insurance & Personal Accident, Global Group Health Insurance Program
- Underwriting global risk involved in health insurance proposal in collaboration with global Cigna team
- Risk evaluation as per the country of the residence
- Coordination with global Cigna team on proposals referred
- System enhancement
- Claims data analysis
- Key Activities:
- Managed book size of INR 30 million (USD 4 Mn) and above.
Assistant Manager
Jardine Lloyd Thompson(JLT) India Pvt Limited
Mumbai
2015.10 - 2017.09
- Did Quality Check for reinsurance placement
- Submitted monthly report and feed back to various business center in US
- Also assisting setting up top tier and claims placement QA process for JLT Re NA
- Key Activity:
- Part of knowledge dissemination clinics providing quality training at org level in reinsurance and underwriting
- Discussion with stake holders to avoid red findings.
Customer Service Manager (Reinsurance Underwriter
ICICI Lombard General Insurance Company Limited
2012.03 - 2015.10
- Single handedly started the Health reinsurance treaty department which includes Group and Retail
- Provided treaty in GCC Countries and south east Asian countries
- Achieved the required Loss Ratio targets with utmost customer satisfaction
- Prepared business, market and Loss Ratio analysis report and present to Senior Management
- Account booking and settlement with insurers.
- Key Activity:
- Kept accurate records to document customer service actions and discussions.
- Researched and corrected customer concerns to promote company loyalty.
- Created and reviewed invoices to confirm accuracy.
- Managed book size of INR 30 million (USD 4 Mn) and above
- Created the portfolio and managed the team alone at initial stage.
- Took ownership of customer issues and followed problems through to resolution.
Senior Executive Underwriter
Indiafirst Life Insurance Company Limited
Mumbai
2010.02 - 2012.02
- Underwritten retail Medical & life insurance applications of high sum assured
- Managed CFR department with respect to NTU (Not Taken Up)
- Key Activity:
- practiced underwriting authority for INR 2.5 million (USD 33K) per person
- Streamlined operations to maximize business efficiency and profits.
- Participated in CFR project to reduce rejection of life insurance policy due to NTU
- Managed Analysis and Reporting for top management
- Handled Grievance received from southern Region
- Drafted Call center training, with respect to medical tele underwriting
Executive Underwriter
BirlaSunLife Insurance Company Limited
Mumbai
2008.03 - 2010.02
- Underwriting : Medical and Financial life insurance for retail business for HNI Business
- Reinsurance referral for High-net-worth cases for above INR 1 CR (USD 133 thousand) per person
- Grievance handling of Western Region
- Key Activity:
- Had Underwriting authority of INR 1 million (USD 13K) per person
- Supported review and acceptance or denial of new or renewal business.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
Education
Post Graduate Diploma - General Insurance
Institute of Insurance And Risk Management
Telangana 2019.07 - 2020.08
Bachelor - Pharmacy
Mohamed Sathak A.J College of Pharmacy
Chennai 2002.08 - 2007.08
MBA - Operation Management
DY Patil Vidyapeeth
Pune 2020.06 - 2022.07
Post Graduate diploma - clinical research
Institute of Clinical Research
Mumbai 2007.06 - 2008.06
Licentiate -
Insurance Institute of India
Skills
Training
Music
I am clapbox and Tabla player.
Timeline
MBA - Operation Management
DY Patil Vidyapeeth
2020.06 - 2022.07
Post Graduate Diploma - General Insurance
Institute of Insurance And Risk Management
2019.07 - 2020.08
Assistant Manager
Oman Qatar Insurance Company
2018.06 - Current
Manager
Cigna TTK Health Insurance Pvt Limited
2017.09 - 2018.06
Assistant Manager
Jardine Lloyd Thompson(JLT) India Pvt Limited
2015.10 - 2017.09
Customer Service Manager (Reinsurance Underwriter
ICICI Lombard General Insurance Company Limited
2012.03 - 2015.10
Senior Executive Underwriter
Indiafirst Life Insurance Company Limited
2010.02 - 2012.02
Executive Underwriter
BirlaSunLife Insurance Company Limited
2008.03 - 2010.02
Post Graduate diploma - clinical research
Institute of Clinical Research
2007.06 - 2008.06
Bachelor - Pharmacy
Mohamed Sathak A.J College of Pharmacy
2002.08 - 2007.08
Licentiate -
Insurance Institute of India
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