Bhupender Singh
Kinnaur
Summary
To be a part of an organization where I can fully utilize my skills and make a significant contribution to the success of the employer and at the same time of my individual growth
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Rbl bank Limited
12.2025 - Current
- Responsible for monitoring business, compliance, audit and operations.
- Responsible for taking decisions that are cost effective and generate revenue.
- Monitor the branch sales targets and strategies to acquire new accounts and expand existing accounts by offering various financial products and services to the customer.
- Ensuring smooth transaction from sourcing till processing of different products.
- Providing ample solutions to customers & ensuring pitching of need based products.
- Achieve reasonable but aggressive sales results.
- NTB customers to ensure expand quality book size of branch.
- Acquisition of high profile customers to ensure right set of portfolio booked.
- Sourcing business for Third party products like, Life insurance, Health insurance, Mutual funds through existing clients base, gold loan, reference & open market.
- Generating leads for cross-sell of other products like PL, HL.
Deputy Manager (Service Authorizer)
KOTAK- MAHINDRA
04.2023 - 12.2025
- Responsible for monitoring business, compliance, audit and operations.
- Responsible for taking decisions that are cost effective and generate revenue.
- Monitor the branch sales targets and strategies to acquire new accounts and expand existing accounts by offering various financial products and services to the customer.
- Ensuring smooth transaction from sourcing till processing of different products.
- Providing ample solutions to customers & ensuring pitching of need based products.
- Achieve reasonable but aggressive sales results.
- NTB customers to ensure expand quality book size of branch.
- Acquisition of high profile customers to ensure right set of portfolio booked.
- Sourcing business for Third party products like, Life insurance, Health insurance, Mutual funds through existing clients base, gold loan, reference & open market.
- Generating leads for cross-sell of other products like PL, HL.
Deputy Manager (Operations head)
AXIS BANK
01.2021 - 12.2022
- Responsible for audit of Financial transactions.
- Responsible for timely cash verifications, timely clearing
- Responsible for maintaining registers and completion of EOD on time.
- Handling customers query.
- Authorizing - RTGS, NEFT and demand drafts, pay ordering and Control.
- Skills-
- Team work
- Proactive and willing to take on new challenges
- Work effectively under pressure
- Work to improve and maintain existing product.
- Problem Solving.
Customer Service Officer
AU SMALL FINANCE LTD. BANK
07.2018 - 12.2020
- Interfaced with customer through telephone, e-mail and face-to face mode
- Responded promptly and accurately to customer inquiries.
- Resolved all customer issues in their best interest.
- Obtained and evaluated all relevant information to support customer issues
- Ensured customer retention through regular contacts
- Managed and updated customers’ accounts efficiently
- Knowledge of banking operations.
Education
+2/Diploma - undefined
H.P Takniki Shiksha Board
B.Tech - undefined
Chandigarh University
Skills
Software known: Solid work, Auto Cad
Office Suite : MS-Office Power Point
Teller Transactions
Cash Handling
Customer Service
GBG business
Disciplined, dedicated and hardworking with nn ability to easily adapt to changing work Environments and technologies
Keen learner with ability to learn new knowledge with ease
Good Inter-Personal and Communication Skills
Confident and Determined
Good presentation skills
Good team working ability
Ability to rapidly build relationship and set up
Languages
English
Hindi
Punjabi
Interests
Reading books mostly motivational, Listening to Music, Motivating People, Playing cricket and football, Travelling
ACHIEVEMENTS AND EXTRA — CURRICULAR ACTIVITIES
Best Student in my whole Academic Year. Participated in college tournaments. Donated blood in PGI Campus. Attended Automobile fair. Actively Participated in technical event in University Active Member of collage cultural Society for me. Skill Drill Event held at Chandigarh University. Member of Discipline committee in Tashan Night Program held in Chandigarh University 2015. Participated in BIG Chandigarh Marathon Season — 4 (92.7 BIG FM) 13" march 2016, Rock Garden. Best Student in my whole Academic Year. Participated in college tournaments. Donated blood in PGI Campus. Attended Automobile fair. Actively Participated in technical event in University Active Member of collage cultural Society for me. Skill Drill Event held at Chandigarh University. Member of Discipline committee in Tashan Night Program held in Chandigarh University 2015. Participated in BIG Chandigarh Marathon Season — 4 (92.7 BIG FM) 13" march 2016, Rock Garden.
DECLARATION
I do here by declare that the above information is true to the best of my knowledge.Bhupender Singh
PERSONAL INFORMATION
- Name : Bhupender singh
- Date of Birth : 5 jan 1991
- Father Name : Mr.inder bhagat
- Mother Name: Mrs. Sumati devi
- Gender/marital status: Male/single
- Language proficiency: English, Hindi, Punjabi
Certification
IRDA Certified
Timeline
Operations Manager
Rbl bank Limited
12.2025 - Current
Deputy Manager (Service Authorizer)
KOTAK- MAHINDRA
04.2023 - 12.2025
Deputy Manager (Operations head)
AXIS BANK
01.2021 - 12.2022
Customer Service Officer
AU SMALL FINANCE LTD. BANK
07.2018 - 12.2020
+2/Diploma - undefined
H.P Takniki Shiksha Board
B.Tech - undefined
Chandigarh University