BHUPENDRA ROY
RESTAURANT MANAGER
VASHI,NAVI MUMBAI
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
15
15
years of professional experience
1
1
Language
Work History
Restaurant Manager
POT POURRI (SID HOSPITALITY PVT LTD)
10.2008 - Current
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Education
ST.Anthonys EM School
Kokrajhar, Assam 04.2001 -
Skills
Staff Management
Team Management
Customer-Oriented
Point of Sale (POS) system operation
Food Service Background
Staff Supervision
Money Handling
Team building
Problem-Solving
Menu Pricing and Writing
Multitasking
Decision-Making
Managing Reservations and Large Parties
Supply Ordering and Management
English,Hindi, Assamese
Though I studied in English medium school, My alternative subject was Hindi and my Mother tongue is an Assamese.
Timeline
Restaurant Manager
POT POURRI (SID HOSPITALITY PVT LTD)
10.2008 - Current
ST.Anthonys EM School
04.2001 -