Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

BHUPENDRA SHUKLA

DEPUTY MANAGER LOGISTICS AND DISPTACH
BHARUCH
BHUPENDRA  SHUKLA

Summary

Dynamic Dispatch Manager with 11 years of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement. Dynamic Dispatch Manager with years of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement. Meticulous Dispatch Supervisor with year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.

Overview

11
years of professional experience

Work History

filatex india ltd
bharuch

Dispatch Manager
11.2019 - Current

Job overview

  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Evaluated current operational processes to help develop, implement and improve practices.
  • Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
  • Reported to management operational activities and maintained current records.
  • Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Received new orders, prepared documentation, and assigned personnel.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Scheduled deliveries and pickups according to customer needs.
  • Tracked and monitored vehicle performance and maintenance.
  • Scheduled and organized delivery routes.

Education

Lucknow University
Lucknow

Bachelor of Arts from History
07.1999 - 04.2001

Skills

Field call management

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Timeline

Dispatch Manager

filatex india ltd
11.2019 - Current

Lucknow University

Bachelor of Arts from History
07.1999 - 04.2001
BHUPENDRA SHUKLADEPUTY MANAGER LOGISTICS AND DISPTACH