BHUPENDRA SINGH CHAUHAN
Quality Leader
Wagholi
Summary
Quality professional with over 26 years of experience in quality management systems, process enhancement, and customer interaction. Currently serving as Quality Section Manager at Jabil Circuit India Pvt. Ltd., specializing in managing comprehensive quality management functions, including strategic planning, quality assurance, and product development. Expertise in ISO 9001:2015, ISO 14001, and ISO 45001 standards as an internal auditor, with a strong ability to train and lead diverse teams to achieve peak performance. Renowned for applying Lean Manufacturing, Six Sigma methodologies, and various quality improvement techniques to optimize processes and enhance operational efficiencies while ensuring adherence to stringent industry standards.
Overview
1
1
Language
8
8
Certifications
26
26
years of professional experience
Work History
Quality Leader - Quality Department
Jabil Circuit India Pvt Ltd
09.2015 - Current
- Quality Support (2 year)
- Effectively handle IPQA & OBA process and manpower.
- LPA3 audit and compliance
- Effectively implement Best practices in WCs
- Support with WC on NPI
- Co-ordinate with Regional and Global team
- Quality Lead (1 Year)- USA based Customer:- Electro- Mechanical product
- Lead the Quality function in one of the USA based customer on Electro-mechanical product.
- Validate and support new design with Customer and Third party.
- DVeloped the Quality plan with lab with equipments of Environment chamber and Devloped Product vaibration and drop test machines.
- Quality Lead (4 Year)- USA based Customer- Setup Box and Andorid device
- Actively involved in buy off the line- layout to stations to meet the single piece flow.
- Improve the product yield from 95% to 99%
- Awarded Quality Diamond awards in three consecutive year for Delivery Quality product
- Implemented MES/EPS customization to protect Quality product throughout the process and enhancement the real data ava;ability.
- Zero CCAR and CRR in three consecutive year.
- Implement Auto inspection in final units.
- Implement auto screring process to prevent any loose or missing.
- Quality Lead (2.5 Year)- USA based customer- Power backup units for Telecommnication- Electro-mechanical
- Devleoped production floor and line for Heavy units
- Enhance the training module for Electro-Mechanical product assemblies and wiring
- Enhanc,emt the Visual Inspection documents from Paper based to Video based.
- Devleoped Uqnick inspection method (EXE based VA) for FNI and Assembly stages, linked with MES
- Product Yield improved from 92% to 97%
- Quality KPIs met with flying color- Zero CAR and CRR in consecutive 2 year.
- Improve customer satisfaction level (QBR) from 89% to 98%
- Quality Lead (2.5 year) - European company- Engery sector
- Enhanchment on Test coverage and implement auto inspection for MI components.
- Yield improvement from 96% to 97.5%
- Reduced the number of touch up points 5% through changes in customer design and closing DFMs issues.
- Reduced the manual soldering by 60% through converting them through selective soldering process.
- Successfully implemented Customer requirements of QBF (Quality Basic Fundamental)in production line and get awarded within one year.
- Customer award- BIC42 cerification
- Customer Awarded in FY 25-26 for Excellence in Quality, Delivery and NPI support.
- Other achievements.
- Implementing Process Chart, PFMEA, Process Control, Product Development activities as per Customer requirement.
- Involved in resolving technical problems of customer, handling customer complaints and provide him best resolution for improving the customer satisfaction.
- Performing internal QA audits that are in compliance with corporate policies, practices, and procedures.
- Supervising and guiding quality engineers and departments to establish quality standards as per industry and market requirement.
- Working to improve CSI (Customer satisfaction Index) score by finding root causes and taking necessary preventive measures share by customers.
- Handling TPI (Third part inspection) before dispatch the customer consignment from plant.
- Handling CAPA as well as involved in production operations activities.
- Managing a team of Engineers & Technicians as well as resolving their queries and complaints on time.
- Establishing scorecards, measurements, and process improvement plans.
- Providing the clients with process-based solutions, to offer defect-free and improved quality functions.
- Providing necessary advisory and technical support to implement advanced quality control tools and techniques, such as Kaizen, Six Sigma, Statistical Quality Control, etc.
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
- Developing In-Process and Final Audit Procedures for the Systems.
- Leading & monitoring the performance of service operations ensuring group targets are met.
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented quality control processes to streamline operations and reduce defects.
- Conducted root cause analysis to identify process inefficiencies and recommend corrective actions.
- Mentored team members on best practices in quality management and compliance standards.
- Facilitated cross-functional collaboration to align quality objectives with production goals.
- Analyzed data trends to drive strategic decision-making for quality enhancements across manufacturing lines.
- Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
- Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
- Enhanced overall production efficiency through the development and implementation of effective quality management systems.
- Implemented process improvements that resulted in reduced waste generation and increased resource efficiency within production facilities.
- Adapted procedures to mitigate issues and improve deficiencies.
- Supported quality control assessments on manufacturing floor.
- Developed and implemented procedures to meet product quality standards.
Assistant Manager- QA
Moser Baer (I) Ltd.
03.2003 - 08.2015
- Achieved improvement in the quality for visual defects PPM level up to 10%, manpower productivity, equipment utilization, testing of converted lines for new & old equipment (from CDR to DVDR format).
- Awarded with
- Advanced Yellow Belt (equivalent to GB) certification.
- Long service award certificate.
- GB project certification as a team member.
- Best Kaizen trophy section award.
- Long Service Award in 2009.
- Best employee of the month in year 2005 & 2013.
- One core value award “Teamwork” for cost saving & business requirement in year 2011, given by HR Director.
- Successfully reduced defects and improved 5% rejection rate by taking necessary measurement in line process and also Hub crack, WRS & dye related defects occurrences.
- Initiated VA/ VE activities for the improvement of resource management, providing visual effects, revised audit schedule & check point as per quality norms.
- Applied and QC techniques involving SPC, MSA, FMEA and problem-solving tools, etc. to decrease the PPM level.
- Was a part of product categorization as per QC parameters, project for improving process capability of CTQ parameters and reduction of customer complaints.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Enmgineer
Cooper-Connection
01.2001 - 02.2003
- Distinction in testing and final QC of different types of E.P.A.B.X (Analog-Hybrid-Digital) System and also done testing of CPU Card, Mother Board, MDF and Bus Bar.
- Involved in verification of microprocessors-based programming (Z-80, 8816) as well as initiated power supply and validation of new software programming.
- Developed and maintained testing protocols for software products.
- Collaborated with cross-functional teams to improve product quality and reliability.
- Conducted audits of QA documentation to ensure accuracy and completeness.
- Streamlined project workflows, enhancing team collaboration and efficiency across departments.
- Collaborated with cross-functional teams to integrate innovative engineering solutions into existing systems.
Education
B.Tech - Electronics & communication
Karnataka Open University
Greater Noida01-2013
Diploma - Electronics and Telecommunication
Government Polytechnic
Narendra Nagar, Uttarakhand01-2000
Intermediate - PCM Group
IDPL Inter College
Rishikesh, Dehradun04-1997
High School - PCM Group
IDPL Inter College
Rishikesh, Dehradun04-1995
Skills
Performance metrics
Quality assurance proficiency
Efficiency enhancement
Strategic quality planning
Failure mode analysis
Control plan creation
5S implementation
Process improvement
Risk quality evaluation
Quality control frameworks
Validation of processes
Process performance monitoring
Goal-driven mindset
Analytical problem-solving
Customer experience enhancement
Process optimization
Initial product evaluation
Workflow improvements
Collaborative teamwork
Analytical problem-solving
Effective multitasking
Effective organizational skills
Effective team leadership
Collaborative teamwork
Proactive self-starter
Risk management assessment
Long-term strategic planning
Certification
Certified CIT for IPC A610 F from IPC Bangalore in 2016.
Quality Management Professional
- Area of Expertise includes:
- Quality Management & Improvements
- Product Development
- Process Enhancement
- New product Introduction (NPI)
- Manpower Management
- Customer Interaction support
- Developed QA system & Compliance
- OEM Audit/Inspection System
- Documentation
- Quality Leadership
- Problem resolution
- Notable Achievements
Timeline
Quality Leader - Quality Department
Jabil Circuit India Pvt Ltd
09.2015 - Current
Assistant Manager- QA
Moser Baer (I) Ltd.
03.2003 - 08.2015
Enmgineer
Cooper-Connection
01.2001 - 02.2003
Diploma - Electronics and Telecommunication
Government Polytechnic
B.Tech - Electronics & communication
Karnataka Open University
Intermediate - PCM Group
IDPL Inter College
High School - PCM Group
IDPL Inter College