Bhupendra Singh Bangari
Haridwar
Summary
A customer centric and ready to learn individual where I seek knowledge about facts, that actually enable an individual and hence the organization to evolve. Always enthusiast about new things around with a zeal to learn about its working and logic behind the same. Having a potency to work under pressure, discover possible alternatives and turnout to be productive.
Overview
7
7
years of professional experience
Work History
Zonal Business Manager
OxyZEN Express Pvt Ltd
Haridwar
04.2022 - Current
- Developed relationships with key stakeholders in the region including customers, vendors, and partners.
- End to End responsibility for Top line, Bottom Line, Sales Operations, Sales and Collections for the region.
- Managed team of territory managers responsible for driving business objectives in each region.
- Conducted regular performance reviews with direct reports to ensure expectations were met or exceeded.
- Collaborated with marketing teams to develop targeted messaging for various customer segments.
- Created promotional campaigns to increase customer loyalty and generate new sales leads.
- Analyzed sales data to identify trends, areas of improvement, and opportunities for growth.
- Developed and implemented strategies to maximize profitability across the assigned zone.
- Monitored competitor activities and market conditions in order to adjust pricing accordingly.
- Analyzed financial statements from each region in order to assess overall performance.
- Resolved customer complaints quickly and efficiently while maintaining a high level of professionalism.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Key Account Manager
Gati KWE Express Pvt Ltd
New Delhi
01.2020 - 04.2022
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Provided regular reports on account activity and performance metrics to stakeholders.
- Managed the relationship between internal teams and external customers.
- Maintained a deep understanding of client products and services in order to effectively promote them.
- Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
- Developed and implemented key account plans to meet customer needs and increase company profitability.
- Sought out opportunities for upselling additional products or services to existing customers.
- Utilized sales data and client feedback to improve organizational strategies.
- Increased profitability and revenue by generating 1Cr. per month in sales.
Business Development Manager
Rivigo Services Pvt Ltd
Gurgaon
11.2018 - 12.2019
- Responsible for managing the P&L of the region through different verticals (B2B: Part Truck Load-PTL, Full Truck Load-FTL) / E-commerce business.
- Responsible for driving/exhibiting the Rivigo Leadership Principle’s (RLP) : Ownership/Boundless Energy/Tech Obsession/Say-Do=100%/Data Driven/Think Big/ Frugality.
- Responsible for Achieving the Revenue targets profitably along with collections.
- Establish and maintain relationships with Corporates-B2B clients, Industry influencers, and key strategic partners.
- Play a crucial role in generating leads(based on SPANCO principle) for the business line and managing the development of the lead to a stage where the win probability is high.
- Regular Governance with top notch customers for repeat business/increasing the wallet share.
- Oversee fleet operations along with OPS Team, in terms of placement of vehicles considering the load (Dense & Volumetric) available in warehouses.
- Foster Util (Utilization of Fleets- in terms of Weight & Density) and manage the customer inventory by assuring the fast transit times on Relay model.
Business Development Executive
Gati Kwe Express Pvt Ltd
New Delhi
04.2017 - 10.2018
- Market Combing & Developing
- Prepare business plans to manage client negotiations
- Tracking potential customer to meet sales target
- NBD tracking & Client Acquisition retaining
- Negotiated contracts with clients for new business development initiatives.
- Drafted proposals for potential customers outlining terms of service agreements.
- Provided support in developing promotional materials such as brochures, flyers.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Listened to customer needs to identify and recommend best products and services.
Education
MBA - Sales & Operation Management
Apeejay Institute Of Technology
Greater Noida03-2017
Skills
- Organizational Skills
- Staff Supervision
- Territory Management
- Key Account Management
- Vendor Management
- Competitor Analysis
- Logistics Management
- Sales Reporting
- Customer Trend Analysis
- Profit and Revenue-Generating Strategies
- Database Management
- Market and Competitive Analysis
- Client Relations
- Time Management
- Data Confidentiality
- Account Acquisition
- Market Trend Analysis
- Contract Management
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Leadership Role - Promoted to ZBM on Feb 2023
- Employee of the month awards for Revenue Achievement
Timeline
Zonal Business Manager
OxyZEN Express Pvt Ltd
04.2022 - Current
Key Account Manager
Gati KWE Express Pvt Ltd
01.2020 - 04.2022
Business Development Manager
Rivigo Services Pvt Ltd
11.2018 - 12.2019
Business Development Executive
Gati Kwe Express Pvt Ltd
04.2017 - 10.2018
MBA - Sales & Operation Management
Apeejay Institute Of Technology
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