Hi, I’m
Bhupinder Singh
Agile Project Manager
New Delhi
Summary
Experienced project manager with a successful track record in leading complex engineering projects using Agile methodologies. Proficient in implementing Lean principles to improve efficiency and productivity. Skilled in team leadership, problem-solving, and effective communication. Capable of fostering collaboration among cross-functional teams and stakeholders. Extensive experience in EMR configuration, implementation, and maintenance support. Proven expertise in developing, testing, and deploying Bots using Blue Prism and Winautomation RPA tools. Specialized in interfacing requirements, standardizing data sharing, and analyzing HL7 messages for Northgate Information Solutions, UK.
Overview
2025
years of professional experience
1996
years of post-secondary education
8
Certifications
1
Language
Work History
Tata Consultancy Services
Agile Project Manager
5 2022 - Current
Job overview
- Collaborated with product owners, stakeholders, and users to ensure requirements were met while resolving conflicts and removing blockers
- Facilitate daily stand-up meetings and sprint planning sessions
- Collaborate with cross-functional teams to define project scope, goals, and deliverables
- Develop and maintain project timelines and budgets
- Monitor project progress and identify and mitigate risks and issues
- Foster a culture of continuous improvement and agile methodologies
- Conduct retrospectives and implement process improvements
- Manage stakeholder expectations and communicate project status updates
- Ensure project documentation is up-to-date and accessible to the team
- Coach and mentor team members on agile principles and practices
- Coordinate and prioritize tasks and deliverables across multiple projects and teams
Fiserv
Technical Lead
06.2019 - 06.2022
Job overview
- Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
- Track and remove internal and external impediments for the scrum team
- Works for US Credit Union in providing card services to First Data organization
- Mainly doing Data Migration/ Data Conversion for the credit union using Intersystem technologies
- Handling and leading team from offshore for onshore manager
- Experience in Development, Testing and Deployment of Bots using Blue Prism and Winautomation RPA tools
- Expertise in using Application Modeller, Spy Modes and Attributes
- Well versed with creating Solution Design Document (SDD), Process Design Document (PDD) and Object Design Instruction (ODI) Documents
- Administers, orchestrates and controls the virtual workforce in the operational environment
- Contribute to the service improvement efforts of the team and implement changes in a positive way
- Keep the project manager informed of the overall status of the solution
- Ongoing contribution to the automation Practices and Frameworks in order to drive a culture of continuous improvement
- Plan, estimate and implement bots to automate repeatable processes using tools such as WinAutomation, Blue Prism
- Responsible for creating automation architecture and solution proposals along with developing RPA prototypes and Proofs of Concept (POC)
- Specializing in implementation of Robotic process Automation
- Defined end to end robotic process automation strategy Assess existing process and determined automation feasibility for RPA created Architecture diagrams and defined infrastructure needs for RPA implementation
- Developed test strategy and test cases for the testing of RPA solution
- Implement RPA using Blue prism for KYC document processing
NTT DATA Services
Ensemble Technical Architect
10.2018 - 06.2019
Job overview
- Develop HL7 interfaces using Intersystem Healthshare for US payment clearing houses
- Strongly follow Agile methodology and work accordingly with US clients
- Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction
- Facilitate daily scrum meetings, Sprint planning, Sprint Demo and Sprint retrospective meetings at the offshore office
- Track and report scrum team Velocity
- Facilitate the Grooming sessions with product owner, to build product backlog
- Facilitate and plan for Go-live activities
- Helped US customers in resolving their issues by providing technical and business solutions
- Worked collaboratively with various teams including onshore teams to successfully deliver and implement interfaces
Manipal Health Enterprises Pvt. Ltd
Senior Consultant
08.2017 - 06.2019
Job overview
- Client interaction, requirement gathering and implementation of EMR complete cycle in an organisation
Northgate Information Solutions
Lead Software Engineer
10.2011 - 04.2017
Job overview
- Coaching and mentoring other Scrum Masters on our program team
- Partnering to ensure that our ways of working are consistent across teams
- Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
- Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution
- Customer provided positive feedback
- Implementing and designing interface solutions including Child Health Screening Data for NHS, UK Using Intersystem Ensemble
- Our core activities include understanding of interfacing requirements, standardizing the data being shared, analyzing, customizing and exchanging HL7 messages between multiple entities within and outside Northgate Information Solutions, UK
- Have assisted onshore team members by providing insight into data using Data visualization (R tool)
- Working on predicting patient readmission possibilities using R tool
- Manage UK public Health Services day to day activities by providing product support
- Also manages offshores Ensemble related maintenance activities
WOW Global Corporation
Sr. Healthcare IT Analyst
04.2011 - 10.2011
Job overview
- Vista customization, Implementation and interfacing with Labs using interface Engine Mirth (HL7 & EDI)
MD Synergy
Software Analyst
07.2010 - 04.2011
Job overview
- VA Vista Developers
- Earlier worked on TrakCare for implementing it in indian hospitals
Fiserv
Senior Software Engineer
04.2007 - 06.2010
Job overview
- Worked mainly there on data conversion and migration using Cache/Mumps
MTECH INDIA PVT. LTD.
Technical Consultant
01.2005 - 01.2007
Job overview
- Worked there on Healthcare domain using Intersystems Cache for implementing Trakcare product in indian hospitals
Logicsoft - Beyond Hype
Programmer
01.2004 - 01.2005
Escorts Heart Institute and Research Center
Lab Technician@Heart Station
01.2001 - 01.2003
Education
The Army Public SchoolDhaula Kuan
Intermediate from Medical
Skills
Scaled Agile Framework (SAFe)
Certification
Generative AI Fundamentals
Timeline
Technical Lead
Fiserv
06.2019 - 06.2022
Ensemble Technical Architect
NTT DATA Services
10.2018 - 06.2019
Senior Consultant
Manipal Health Enterprises Pvt. Ltd
08.2017 - 06.2019
Lead Software Engineer
Northgate Information Solutions
10.2011 - 04.2017
Sr. Healthcare IT Analyst
WOW Global Corporation
04.2011 - 10.2011
Software Analyst
MD Synergy
07.2010 - 04.2011
Senior Software Engineer
Fiserv
04.2007 - 06.2010
Technical Consultant
MTECH INDIA PVT. LTD.
01.2005 - 01.2007
Programmer
Logicsoft - Beyond Hype
01.2004 - 01.2005
Lab Technician@Heart Station
Escorts Heart Institute and Research Center
01.2001 - 01.2003
Agile Project Manager
Tata Consultancy Services
5 2022 - Current
The Army Public School
Intermediate from Medical
01.1996
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