Bhupinder Singh
Gurgaon
Summary
Dynamic Senior Application Engineer with proven expertise at Wanbang Starcharge India Pvt Ltd., specializing in EV charger installation and technical support. Adept at troubleshooting and providing impactful product demonstrations, leveraging strong leadership and excellent knowledge of CCS protocol to enhance customer satisfaction and streamline operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Application Engineer
Wanbang Starcharge India Pvt Ltd.
Gurgaon
07.2023 - Current
- Understanding customer-customized requirements and providing solutions as per the same, and helping in closing customer technically.
- AC chargers (7 kW, 11 kW, and 22 kW) production line setup in India, installation, and commissioning of testing equipment, and handover to the client. Supports both offline and online testing equipment.
- Providing solutions to any technical issues occurring in the field for our products.
- Support for service engineers with site issues and to provide product training.
- Providing training to our onsite partners for better installation and commissioning of EV chargers.
- Testing of EV chargers with OEM vehicles and functionality checks with CMS for CPOs.
- To understand the complete functioning of the electric vehicle chargers to provide a demo to the client.
- Handled customer concerns, and escalated major issues to the RD team.
SENIOR APPLICATION ENGINEER
DELTA Electronics India private limited
Gurgaon
05.2018 - 06.2023
- To understand the complete functioning of the Electric vehicle chargers to provide a demo to client
- To provide a basic training or service training of Electric vehicle chargers to Vendors
- Coordinated the installation of EV Charger at the client site and provide after sales support to client.
- Managed complaints with calm, clear communication and problem-solving.
- Troubleshot problems and diagnosed system faults.
- Spoke to customers in multiple languages to resolve problems and answer questions.
FIELD SERVICE ENGINEER AND TECHNICAL SUPPORTER
Chung -HSIN Electric and Machinery manufacturing corp. [CHEM]
New Delhi
10.2016 - 05.2018
- Troubleshooting and Maintenance of Methanol Fuel Cell Systems
- Installation and Commissioning of Methanol Fuel Cell Systems
- Technical support to Customers regarding Fuel Cell Systems
- Coordination with client, providing onsite and online technical support to vendor as well as customers for methanol fuel cell system.
FIELD SERVICE ENGINEER ANDTECHNICAL SUPPORTER
Ballard power systems
Nagda
06.2015 - 05.2016
- Troubleshooting and Maintenance of Hydrogen & Methanol Fuel Cell Systems
- Installation and Commissioning of Hydrogen & Methanol Fuel Cell systems
- Technical support to Customers regarding Fuel Cell Systems.
- Monitored industry trends and advancements to stay ahead in a competitive field.
ELECTRICAL AND TELECOM SUPPORT ENGINEER
Shorti Telecom
02.2013 - 05.2015
- Co-ordination with all operators and sub vendors
- Co-ordination with team members
- Inspection and survey of sites
- Installation & Commissioning of BTS sites
- Handling power equipments like SMPS, PIU and Battery Bank
- Installation and implemented Security appliances in BANK ATMS
- Installation of protective system in bank ATM like camera, sensors fire system etc
- Works on SMCS (site monitoring control system) and knowledge of operational and to be maintained Troubleshooting of all power equipments like PIU, SMPS, SMCS.
Education
B.E. [ELECTRONICS AND COMMUNICATION] -
RAJIV GANDHI TECHNICAL UNIVERSITY
01.2012
12th -
SCHOOLING [M.P. BOARD]
01.2008
10th -
SCHOOLING [M.P. BOARD]
01.2006
Skills
- Troubleshooting
- Product demo to client
- Installation and commissioning
- Technical Support
- Leadership
- Initiative
- Escalation management by data analysis and project coordination
- Excellent knowledge of CCS protocol, OCPP 16J, and PLC communication
- Proficient in Microsoft Word, Excel, and PowerPoint
- Tools (Ethernet, RS232, STLINK, PCAN, CAN Analyzer, Multimeter)
- Problem-solving
- Public Relations
- Project planning and coordination
Certification
PLC and SCADA in 2011 from A.I. Automation.
Timeline
Senior Application Engineer
Wanbang Starcharge India Pvt Ltd.
07.2023 - Current
SENIOR APPLICATION ENGINEER
DELTA Electronics India private limited
05.2018 - 06.2023
FIELD SERVICE ENGINEER AND TECHNICAL SUPPORTER
Chung -HSIN Electric and Machinery manufacturing corp. [CHEM]
10.2016 - 05.2018
FIELD SERVICE ENGINEER ANDTECHNICAL SUPPORTER
Ballard power systems
06.2015 - 05.2016
ELECTRICAL AND TELECOM SUPPORT ENGINEER
Shorti Telecom
02.2013 - 05.2015
B.E. [ELECTRONICS AND COMMUNICATION] -
RAJIV GANDHI TECHNICAL UNIVERSITY
12th -
SCHOOLING [M.P. BOARD]
10th -
SCHOOLING [M.P. BOARD]
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