Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bhushan Chhariya

Dattanagar

Summary

Customer-focused professional with experience supporting international customers through voice, email, and chat. Skilled in communication, active listening, and problem-solving, with a strong focus on resolving customer queries and delivering a positive service experience. Seeking to contribute these skills in a customer service role while continuing to grow professionally.

Overview

4
4
years of post-secondary education
1
1
year of professional experience

Work History

Customer Service Executive

CRS
12.2025 - Current
  • Addressed customer concerns, provided clear information, and achieved timely resolutions to enhance customer experience.
  • Handled customer queries from US-based customers via voice, email, and chat, ensuring high levels of satisfaction.
  • Maintain professional communication and focus on delivering a positive customer experience.
  • Supported appraisal-related processes and coordinated information to facilitate seamless service delivery.

Education

Bachelor of Engineering (B.E.) -

Savitribai Phule Pune University
Pune
03.2023 - 01.2027

Skills

  • Customer Service Skills: Customer Query Handling, International Voice Support, Email and Chat Support, Relationship management, Customer retention
  • Professional Skills: Effective Communication, Active Listening, Problem Solving, Team Coordination, Adaptability, Time Management
  • Team Coordination
  • Adaptability
  • Time Management
  • CRM Tools
  • Tools: CRM Tools, Microsoft Office (Excel, Word, PowerPoint), Teams, Outlook

Languages

English | Hindi | Marathi

Timeline

Customer Service Executive

CRS
12.2025 - Current

Bachelor of Engineering (B.E.) -

Savitribai Phule Pune University
03.2023 - 01.2027
Bhushan Chhariya