MS Project
Bhushan Makhey
Program Manager
Bangalore Urban,Karnataka
Summary
Bachelor of Engineering (Electronics and Telecom) with 20 plus years of rich experience in ITSM, Incident, Problem and Change Management Datacenter, Telecom, IT infrastructure Transition Transformation, Cloud based discovery and migration projects. Datacenter relocation, lift and shift, build and decommissioning. International onsite experience in USA Switzerland Germany South Africa. Excellent customer stakeholder management skills
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director Customer Success
MTCONSULTANTS.IO
05.2024 - Current
- Customer Success Projects and Operations for Security, End to End Customer Success Projects from Datacenter, IT Infrastructure, Telecom Installation Commissioning to Service Management, Incident, Problem and change management to Decommissioning
- Team Management, Mentoring the team, identifying training and upskilling , cross skilling requirements
- CRM like Autodesk , Zoho helpdesk
- Project Management by MS Project, Jira and confluence
- Projects include solutions of Telecom Carriers like ATT, Comcast, Verizon, Spectrum, Pilot, NHC, etc SDWAN, MPLS, UCAAS, CCAAS, CPAAS, CLPR Solutions provisioning and service monitoring
- Key Customers like Carrols restaurant group, Take 5 Oil change, Ambient Enterprises, Popeyes, Burger King etc.
Program Manager
KYNDRYL
09.2021 - 03.2024
- Plan, execute, manage P&L of Cloud based discovery and migration projects
- Support Incident, Problem and Change Management
- Accomplished Decommissioning of Datacenter’s in Latvia, Lithuania and Estonia in record time 15 days before the exit date
- Datacenter, SDWAN, Commissioning and Decommissioning, Testing.
Program Manager
IBM India Pvt Ltd
03.2011 - 08.2021
- Plan, execute, manage P&L of Datacenters Servers and storage, Networks, Security Transition and Transformation projects
- Support steady state projects Disney, Kaiser Permanente, Air Canada for Incident, Problem and Change Management
- First Line Manager for 50 SMEs
- Accomplished Lift and Shift of Twin Datacenters from DXC to Twin IBM Datacenters, complex project having SAN, DB replication in Disaster recovery mode without interruption to Live environment in record time of 4 months in Germany involving 330 stakeholders and CXO level live monitoring of project progress, lead 6 German,6 Czech and 3 Polish Project Managers
- Accomplished multiple Servers and Storage based Transition and Transformation projects across US and Europe Geographies.
Consultant
SIEMENS
06.2003 - 05.2010
- Accomplished Build and Transition of IT Support for Green field Hyderabad International Airport, leading Hybrid team of Siemens, OEMs, Vendors and Customer GMR employees
- Accomplished Design and build of Garage based WLAN setups for London Buses Transport for London TFL project at Siemens VDO Onsite in Switzerland and London
- Designed and built the London buses Datacenter at London
- Accomplished IT infrastructure refresh project across South Africa Onsite leading team of 50 members for Department of Labor
- Accomplished multiple datacenters hosting and operations projects for Siemens customers with Incident, Problem and Change Management.
01.1995 - 05.2003
- Worked with MNCs like ABB, GE and Reuters in various Technical roles as Technical resource upskilling to Techno managerial roles for IT infrastructure and datacentric projects from 1997 until 2003.
Education
Executive PG Certification in AWS AZURE Cloud Computing and Devops -
IIT Roorkee
01.2023
PGDBM (Advertising and Public relations) -
KC College of Management
01.1996
Bachelor of Engineering (Electronics and Telecom) -
University of Mumbai
01.1994
Skills
- AWS
- Azure
- IBM Cloud
- Security
- Cisco firewalls
- Endpoint security
- Surveillance
- Loss Protection
- Switching and routing
- LAN
- WLAN
- WAN
- DNS
- DHCP
- SDWAN
- UCAAS
- CRM
- Autodesk
- Zoho
- Project management skills
- Manage Portfolio of Projects and Programs
- Projects spanning multiple Geographies and cultures
- Agile and Waterfall methodologies
- Experienced in various tools MS Project
- Jira
- Confluence
- Trello
- Slack
- Project Coordination
- Business Development
- Budget Control
- Contract Negotiation
- Staff Development
- Staff Management
- Project Management
- Contract Management
- Information Technology Management
- Operations Management
- People Management
- Program Management
- Verbal and written communication
- Strategic Planning
- Innovation management
- Charismatic Leader
- Contract and Vendor Management
- Negotiation
- Team Management
Certification
- PMI – PMP
- PRINCE2 PRACTITIONER
- ITIL
- CCNA
- Agile Explorer
Hobbies and Interests
- Air Rifle and Pistol Shooting
- Horse Riding and Welfare
- Travel
- Mythology
Awards
- Cash Award of Rs.25000/- from GE for implementing Inbound IT helpdesk
- 5 STAR Award from Siemens Information Systems Limited
- Recognition for International Collaboration from IBM
References
References available upon request.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsWork-life balanceWork from home optionHealthcare benefitsTeam Building / Company Retreats4-day work weekStock Options / Equity / Profit SharingPaid time offFlexible work hoursCompany CulturePaid sick leaveAffiliations
- PMI USA
- PMI - Bangalore Chapter
Software
MS Visio
JIRA
TRELLO
Python
C
Languages
Marathi
Native language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
German
Beginner
A1
Interests
Cricket
Shooting
Reading
Travelling
Air Rifle shooting
I am a Pro at 50 m Air rifle shooting. I am a great marksman as per my coach. I have been shooting since 10 Years.
Timeline
Director Customer Success
MTCONSULTANTS.IO
05.2024 - Current
Program Manager
KYNDRYL
09.2021 - 03.2024
Program Manager
IBM India Pvt Ltd
03.2011 - 08.2021
Consultant
SIEMENS
06.2003 - 05.2010
01.1995 - 05.2003
Executive PG Certification in AWS AZURE Cloud Computing and Devops -
IIT Roorkee
PGDBM (Advertising and Public relations) -
KC College of Management
Bachelor of Engineering (Electronics and Telecom) -
University of Mumbai
Similar Profiles
Nitin NairNitin Nair
Marketing Executive at CompanyStore.IOMarketing Executive at CompanyStore.IO
MURALI RAMAMURTHYMURALI RAMAMURTHY
Operations Manager at DXC TECHNOLOGIESOperations Manager at DXC TECHNOLOGIES
Yasmin DasguptaYasmin Dasgupta
Primary Coordinator and PGT- English at Podar International SchoolPrimary Coordinator and PGT- English at Podar International School