As a highly accomplished and results-oriented professional , I bring a wealth of expertise in driving operational excellence and ensuring quality assurance within various organizational frameworks. My strong foundation in process engineering and frameworks allows me to excel in optimizing workflows and boosting efficiency. My experience spans leading internal audits and managing compliance management programs to uphold regulatory standards. In SaaS and enterprise software environments, I have a proven track record in customer success and product implementation, consistently surpassing expectations.
My proficiency in stakeholder management and support operations has equipped me to thrive in collaborative settings and effectively resolve complex issues. I am well-versed in process automation and improvement initiatives, utilizing data-driven-decision making to secure measurable outcomes. My contributions to delivery lifecycle management and engagement governance have been pivotal in ensuring smooth project execution.
With a deep understanding of external certifications and audit governance, I am committed to upholding the highest standards of global delivery excellence. As a collaborative leader, I excel in working with cross-functional teams and am proficient in utilizing tools such as JIRA , Confluence , and ServiceNow to achieve strategic objectives.
Qualcomm
Cadence Design Systems (India) Pvt. Ltd.