Bhuvan JP
Bangalore, Karnataka.,Karnataka
Summary
Business process professional with strong focus on optimizing workflows and driving operational efficiency. Skilled in process mapping, data analysis, and project management, with proven ability to collaborate effectively within team settings. Known for adaptability and delivering results under changing conditions, leveraging analytical thinking and problem-solving skills to enhance business performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Process Analyst
BETSOL®
07.2024 - Current
- Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
- Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
- Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
- Collaborated with upper management to drive strategy and implement new processes.
Technical Support Engineer
BETSOL®
07.2023 - 07.2024
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Led training sessions for new staff to ensure high-quality technical support standards across team.
Business Development Intern
ThinkLance Edutech
02.2023 - 03.2023
- Engaged with customers to build business relationships.
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Enhanced customer satisfaction with timely follow-ups and addressing concerns.
- Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
Digital Marketing Intern
GoodSpace
09.2022 - 11.2022
- Assisted in developing social media advertising campaigns that significantly increased online engagement.
- Coordinated with vendors to secure promotional items, enhancing brand visibility at events.
Education
Bachelor of Science - Animation And Special Effects
Jain University
Bengaluru, India05-2023
Skills
- Requirements Gathering & Analysis
- Cross-Functional Collaboration
- Effective Stakeholder Engagement
- Data Integrity & Synchronization
- Process Mapping & Workflow Optimization
- Technical Documentation
- Quality Assurance & Testing
- Cross-Platform Systems Integration
- Project Management
- Problem-Solving & Troubleshooting
- Agile Methodology (if applicable to your work environment)
- Streamlined Process Automation
Certification
- Audio Techniques for Film, Video, and Multimedia – LinkedIn, Issued Oct 2021
- Creating Product Shots in Maya – LinkedIn, Issued Oct 2021
- How to Crush Self-Doubt and Build Self-Confidence – LinkedIn, Issued Oct 2021
- How to Organize Your Time and Your Life – LinkedIn, Issued Oct 2021
- Writing a Resume – LinkedIn, Issued Oct 2021
- Taking Charge of Your Career – LinkedIn, Issued Sep 2021
- Writing Speeches – LinkedIn, Issued Sep 2021
- Writing: The Craft of Story – LinkedIn, Issued Sep 2021
- After Effects Apprentice: 14 Shape Layers – LinkedIn, Issued Aug 2021
- Developing Your Emotional Intelligence – LinkedIn, Issued Aug 2021
- Figure Drawing: Tonal Rendering – LinkedIn, Issued Aug 2021
- How to Develop Your Career Plan – LinkedIn, Issued Aug 2021
- Learning Screenwriting – LinkedIn, Issued Aug 2021
- Typography: Type in Motion – LinkedIn, Issued Jul 2021
- 21 Foundations of Animation – LinkedIn, Issued Apr 2021
- Learning Brainstorming – LinkedIn, Issued Apr 2021
- What Is Concept Art? – LinkedIn, Issued Apr 2021
Accomplishments
- Selected to represent the school cricket team and played in Inter-zonal tournaments hosted by KSCA for age groups Under 14 and Under 16.
- Chosen in the annual camp conducted by the Karnataka State Cricket Association (KSCA), honing advanced cricketing skills and teamwork.
Languages
Hindi
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Timeline
Business Process Analyst
BETSOL®
07.2024 - Current
Technical Support Engineer
BETSOL®
07.2023 - 07.2024
Business Development Intern
ThinkLance Edutech
02.2023 - 03.2023
Digital Marketing Intern
GoodSpace
09.2022 - 11.2022
Bachelor of Science - Animation And Special Effects
Jain University
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