Bhuvana S

• Employee Lifecycle process: Database management of employee belonging to UK and APAC Region
• SG Offboarding : Handling Exit process for GE Vernova employees
• Compliance: Perform team audits/validations of multiple reports to ensure data compliance and data accuracy.
• Collaborate with business stakeholders to build a strong partnership in order to accommodate smooth flow of business activities across various regions
• Monitor team performances on service metrics, perform quality evaluations tp ensure quality user experience to customers
• Reporting and Analytics: Complete headcount validation to ensure all mandatory fields are updated for smooth payroll activities every month through the interpay process , highlight issues to payroll team before cutoff's
• Handled various projects and contributed towards lean management program
• Leave Accruals/Management : calculate and provide annualized accruals ti finance team for costing analysis. Ensure all leaves are captured accurately as per eligibility by monthly validation and reviews
• Employee engagement : part of the engagement council for APAC Region.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Taking care of LOA and Exit process for India employees
Providing the written correspondence to employees and coordinating initial documentation for a new leave request.
Notifying the employee Via email when a leave action is taken
Answering questions and directing employees to the benefits when necessary
Scheduling and executing tasks associated with employee leave including notification, follow up on medical certifications, leave extensions and return to work.
Tracking intermittent and concurrent leaves and generating weekly reports.
Mailing a status update to the employee each time a leave transaction is processed.
Serve as main point of contact and manage relationships with stakeholder group and key individuals

Taking care of time and attendance, benefits and payroll deduction for US fulfillment and customer service associate on MY Time (Kronos) tool.
Preparing daily reports of the large data of issues flowing in and getting resolved by the team to ensure the service level are achieved at all times for HRS process.
Analyzing the customer service and costa Rica employees timecards on the daily basis.
Maintain accurate records of quality analysis , daily work reports, weekly call minutes of meeting , updating sops and sharing process updates to the team and updating them in the share point as well
Handling employee concerns and issue related to attendance details on the trouble ticketing tool
Guide or mentor and support team members and new hires in solving the issues in meeting the SLA's