Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Bhuvanesh R. G.

Chennai

Summary

  • An investigation specialist with a multinational bank, 5+years experienced in transaction monitoring, red flag identification, and the timely escalation of potential financial crimes. Seeking to build upon analytical and research skills in a challenging and dynamic environment.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

SPECIALIST

STANDARD CHARTERED
04.2023 - Current
  • Handling Inbound Requests for Information (IRFI), reviewing and processing incoming inquiries to gather relevant data and ensure timely resolution of cases
  • Worked on the Fraud Recall Transactions project for one month, focusing on identifying and processing fraudulent transactions to mitigate risks and ensure proper recall procedures
  • Working on Unrelated Entities cases, where complex scenarios involving multiple customer profiles were tangled which were analyzed and unwrapped separately for manual case creation, and conducting enhanced reviews to ensure thorough investigation on alerted transfers
  • Investigate EUR and GBP wire and back office transfer alerts on CIB (CHANGE IN BEHAVIOUR) Scenarios focus on Account, Customer and Corresponded banking transactions and External Entity alerts, both manual and system-generated, by analyzing customer profiles, transaction histories, patterns, adverse searches, and potential red flags. Apply pre-set detection scenario logic to identify possible money laundering (ML), terrorist financing (TF), or other financial crimes. Leverage public domains and internal sources to cross-check and validate customer details and transaction data. Proactively gather additional information through Requests for Information(RFI) when relevant details are incomplete, ensuring comprehensive case resolution. Flag and document unusual wire transfers that deviate from typical patterns and follow escalation protocols to promptly address potential risks

SENIOR OFFICER

STANDARD CHARTERED
04.2022 - 03.2023
  • Worked on Unrelated Entities cases, where complex scenarios involving multiple customer profiles were tangled which were analyzed and unwrapped separately for enhanced review
  • Worked as a Quality Control Officer for Level 1 USD wire transfer processed cases, ensuring the rectification of errors made by process associates and adherence to best practices related to AML policies
  • Provided insights to my team on areas for improvement in transaction monitoring tools and processes to minimize time and costs. My suggestions were successfully implemented and recognized with rewards
  • Effectively managed case allocations for a team of 12 members on a daily basis, diligently tracking progress to ensure all cases were completed ahead of the deadline and supported my team in the absence of the team lead, ensuring continuity of operations and smooth workflow

OFFICER

STANDARD CHARTERED
03.2020 - 03.2022
  • Investigated USD wire transfer alerts (External Entity), both manual and system-generated, by analyzing customer profiles, transaction histories, patterns, adverse searches, and potential red flags, and analyze pre-set detection scenario logic to identify potential money laundering (ML), terrorist financing (TF), or other financial crimes. Leveraged public domains and internal sources to cross-check and validate customer details and transactional data. Additionally, conducted investigations on sanction checks to identify any potential sanction circumvention by the customer. Proactively gathered additional information through Requests for Information (RFI) when relevant details were incomplete, ensuring comprehensive case resolution. Flagged and documented unusual wire transfers that deviated from typical patterns and followed escalation protocols to address potential risks promptly

CS ASSOCIATE

SUTHERLAND
09.2018 - 01.2020
  • Caring and friendly customer service professional with experience in consumer retail and B2B settings, more responsible for handling questions, comments and complaints regarding a particular business
  • The ultimate goal is to provide positive customer experiences by enhancing relationships between customer and support
  • Troubleshooting for all Kindle and Fire devices (registering, parental control, issues with devices like stopped working, charge draining, frozen, WiFi connections, etc.)
  • Managing subscriptions regarding Kindle (Kindle Unlimited and Fire for Kids Unlimited) and households in Amazon accounts
  • Troubleshooting of Kindle books downloading to the devices and error of downloads and basic knowledge of Echo device troubleshooting

Education

B.E. - Electronic And Communication

St. Peters College of Engineering And Technology
Chennai, India
04.2013 - 04.2017

Skills

* Expertise in identifying red flags and implementing mitigation strategies

* Skilled in making effective case decisions based on a risk-based approach

* Proficient in conducting public domain, adverse, and OFAC sanction searches

* Ability to articulate complex investigations in a clear, impactful, and precise manner

* Strong ability to prioritize tasks, meet deadlines, and achieve goals while working flexibly under pressure in a dynamic and complex environment

* Knowledge of various alert investigation tools like Lexis Nexis, Ms Office, Panjiva, EtoE RFI, E-Ops, Quantexa, CERS, BOWB, Watchlist, and Public domain searches including Adverse (Key Words) and Sanction Searches

Awards

  • GEM AWARD, For maintaining error-free performance over two consecutive years.
  • SPOT AWARD, For Best Case Decision for making accurate and effective case decisions.

Timeline

SPECIALIST

STANDARD CHARTERED
04.2023 - Current

SENIOR OFFICER

STANDARD CHARTERED
04.2022 - 03.2023

OFFICER

STANDARD CHARTERED
03.2020 - 03.2022

CS ASSOCIATE

SUTHERLAND
09.2018 - 01.2020

B.E. - Electronic And Communication

St. Peters College of Engineering And Technology
04.2013 - 04.2017

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Bhuvanesh R. G.