Bhuvanesh Sharma
Uttam Nagar West
Summary
I am a highly motivated IT professional with more than 12 years of experience in the industry. Currently seeking new opportunities to further enhance my skills and make valuable contributions to the success of an organization. Throughout my career, I have developed a strong expertise in various aspects of IT, equipped with a track record of delivering exceptional results. I thrive in collaborative environments and possess excellent teamwork skills. Committed to productivity and value creation, I am determined to leverage my knowledge and experience to continue making a positive impact in the industry. Ready to take on new challenges and bring significant value to any organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Lead
Thought Sol Solution India Pvt.Ltd.
New Delhi
05.2024 - Current
- Monitored team progress and enforced deadlines.
- Coordinated team resources to achieve project goals.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Ensured compliance with company policies and procedures throughout the team.
- Trained new staff in relevant processes and procedures.
- Developed strategies to increase team productivity and improve customer service levels.
Tech Support Manager
Reve Systems India Pvt Ltd
Uttam Nagar West
12.2019 - 04.2024
Tech Support Manager
Wardwiz India Solution Pvt. Ltd.
06.2018 - 12.2019
Technical Support Team Leader
Quick Heal Technologies Ltd.
11.2010 - 04.2018
Education
PG Diploma -
Aligarh Muslim University (AMU)
01.2004
B.A -
Agra University
01.2004
12th -
Uttar Pradesh, Hindi
01.2001
10th -
Uttar Pradesh, Hindi
01.1998
Skills
- Collaborative teamwork
- Understanding of Key Performance Indicators
- Fundamental Project Coordination
- Provide consistent leadership
- Good motivator
- Lifecycle Management
- Risk Mitigation Planning
- Documentation management
- CRM Management
- Team Leadership
- Team Management
- Performance monitoring
- Work assignment delegation
- Employee training
- Change management
- Strategic planning
- Task delegation
- Resource allocation
- Operations management
- Employee engagement
Certification
- H/W & Networking Diploma, 09/01/04
- MCSE
- Cloud Tech Fundamentals
- Tech Associate Advanced Backup
- Tech Associate Advanced Disaster Recovery
Timeline
Team Lead
Thought Sol Solution India Pvt.Ltd.
05.2024 - Current
Tech Support Manager
Reve Systems India Pvt Ltd
12.2019 - 04.2024
Tech Support Manager
Wardwiz India Solution Pvt. Ltd.
06.2018 - 12.2019
Technical Support Team Leader
Quick Heal Technologies Ltd.
11.2010 - 04.2018
PG Diploma -
Aligarh Muslim University (AMU)
B.A -
Agra University
12th -
Uttar Pradesh, Hindi
10th -
Uttar Pradesh, Hindi
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