Summary
Overview
Work History
Education
Skills
Personal Information
Skills And Accolades
Timeline
Generic
Bhuvaneshwari Chillagattu

Bhuvaneshwari Chillagattu

Bangalore

Summary

Experienced professional with 14+ years driving Talent and People initiatives, connecting human capital to business results. Strong advocate for diversity, successfully promoting inclusivity across all aspects of company operations. Led and coordinated team of HR professionals implementing best HR practices, blending Indian ethos with international regulations and people practices.

Overview

14
14
years of professional experience
4
4
Languages

Work History

Senior Manager HRBP

Infinity Learn
08.2023 - 05.2024
  • Handled Employee Relation and grievance handling for the Organization development for approximately 1700 employees from various Business Units
  • Partner with business leaders to resolve complex employee relation issues; conduct thorough and effective investigations, keeping all cases out of litigation
  • Provide training related to employee relations to front line managers
  • Manage talents in partnership with the business through hiring, retention programs, employee sensing and rewards
  • Provided day to day performance management guidance to line management (coaching, counselling, career development, disciplinary actions) and consultation on performance, talent development, and employee retention
  • Facilitated seamless merger process by coordinating across departments, managing timelines, and milestones
  • Stabilized workforce during merger by addressing concerns, clarifying roles, and providing support resources
  • Aligned merged location with parent company's policies, ensuring compliance and cultural integration
  • Conducted orientations to familiarize employees with new policies and guidelines, promoting consistency
  • Ensured understanding and adaptation to new organizational structure, addressing employee concern
  • Handled end to end PMS at the merger and the Financial Year end

Head of HR

BS Fintech pvt ltd
10.2022 - 03.2023
  • Collaborating with VPs and business executives along with PAN India regional Centre of Excellence colleagues to understand and deliver the performance strategies and develop effective People & Culture (P&C) environment to exceed business objectives
  • Driving managers and leaders in business through a holistic talent agenda
  • Acting as a key advisor on all People & Talent related agenda to fintech leadership; establishing professional relationships, creating impact and influence with stakeholders at a senior level to scale high performance culture
  • Working towards translation & implementation of P&C processes and talent strategies, effectively across global teams and leaders
  • Facilitating change for the business through cross-functional planning, identification, and strategic implementation of People & Talent strategies
  • Creating BS Fintech onboarding plans and managing engagement surveys
  • Led the designing and delivering the United Health Group approach to DEI for India
  • End to end support to business through talent management processes i.e., performance mgt, executive development, and retention
  • Managed Career pathing, retaining top talents, engagement drivers, attrition triggers
  • Conducting investigation, analyzed, and made appropriate recommendations regarding employee relations issues filed internally, exercise influence appropriately
  • Imparting coaching, counsel, and direction to Managers to ensure fair employment practices and compliance with employment legislation

Senior Specialist HRBP

Vee Technologies
05.2021 - 09.2022
  • Worked closely with Top Management and Heads of Department for implementing HR policies & procedures in line with core organizational objectives, coordinating for the development of departmental budgets and ensuring adherence to the same
  • Managed strategic communication for internal and external stakeholders; delivered value-added service to leadership team and employees that reflects the business objectives of Nuance/DHS
  • Endorsed robust methods for Attrition Prediction Model, Annual Employee Engagement Survey, Employee Career Framework Model, Employer Branding, Talent Acquisition - Premier Campuses & Drives, Sustainability Reporting and Statutory Compliance
  • Facilitated Organizational Development (OD) plans for enhancing the operational effectiveness
  • Designed and implemented HR policies in accordance to overall business strategy & HR systems optimization tasks
  • Dealt & liaised with a wide range of people involved in policy areas like Staff Performance and Health & Safety
  • Developed and executed an effective recruitment & sourcing strategy, pre-screened candidates and delivered pre-qualified diverse candidates for hiring manager’s evaluation
  • Essayed a stellar role in designing Employee Handbooks
  • Functioned as Key Driver of change management process; designed & steered robust performance driven positive work culture
  • Deftly coordinated in the Diversity & Inclusion i.e
  • Delivery and execution of the organizational objectives
  • Ensured smooth implementation of frameworks for Performance Measurement; looked after powerful enhancements to the Performance Management Systems and leading significant improvements to work efficiency
  • Significant contributions towards policy development & execution of road show for leadership and heads on changing styles and practices; collaborated with different COE’s for supporting business strategies and identifying trends & solutions
  • Pivotal in administering & resolving complex employee relations issues and POSH cases & Supervises and trains the HR Business Partner

Talent & Resource Manager

Accenture
11.2019 - 01.2021
  • Worked in close relation with team of HR Professionals who instituted best HR practices in a hybrid model for EMEA
  • Served as Talent Advocate; looked after talent acquisition, development & onboarding rotation and succession planning programs
  • Dexterously determined EMEA process entailing communication, finding resources, enabling simpler selection process and smooth transition of impacted senior employees
  • Drove 360-degree assessments, feedback sessions and focused group interventions; led Rewards & Recognition Programs on quarterly basis for the employees, to boost up their morale and avoid attrition

Business Partner – Talent Management

ITC InfoTech
06.2015 - 11.2019
  • HRBP for various industry portfolios, responsible for managing employee base of 450-900
  • Partnering with business to drive business objectives and talent priorities
  • Developing and implementing talent engagement and retention strategies
  • Designing mitigation measures to manage employee attrition
  • Driving change management as per changing needs and business scenarios
  • Onboarding responsibilities
  • Welcoming new joiners, briefing onboarding schedule to enable seamless and delightful onboarding experience
  • Ensuring appropriate employee documentations are verified against all originals
  • Company policies, guidelines, portals and presentations are been briefed thoroughly to all new joiners
  • End-to-end process of Employee ID creation, opening new bank accounts and access card creation are been catered
  • Following diligent process of onboarding process
  • Ensuring all the queries have been addressed and resolved for new joiners
  • Track record of handling onboarding activities for more than 100 employees have been executed single handedly
  • Core Engagement Committee Responsibilities
  • A realistic goal setting in engaging, planning and implementing all employee engagement activities globally
  • Plan yearly calendar for all the activities and coordinate with all the lines of businesses across locations
  • Make communication plans, communication calendars and release timely mailers across locations as per the requirements
  • Coordinate with all the BHR’s globally to maintain successful uniformity in the activities across locations
  • Coordinate with all the internal stakeholders to process a smooth workflow
  • Do the planning of procurement and vendor management and be a bridge between finance team and vendors
  • Run all rewards and recognition programs and employee loyalty programs as per the schedule
  • Liaise with clients to find out their exact event requirements
  • Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets)
  • Worked with internal IT teams to create web pages on intranet for employees to enhance the employee wellbeing aspect and belongingness
  • Worked on ways to apply events including employees and their participation for more responses for each event
  • Research venues, suppliers and contractors, then negotiate prices and hire
  • Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel)
  • Liaise with sales and marketing teams to publicize and promote the event
  • Manage all pre-event planning, organizing guest speakers and delegate packs
  • Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget
  • Collaborate with facilities department to organise for car parking, traffic control, security, first aid, hospitality and the media
  • Make sure that insurance, legal, health and safety obligations are followed
  • Oversee the dismantling and removal of the event and clear the venue efficiently
  • Produce post-event evaluation to inform future events
  • Research opportunities for new clients and events

Human Resources Manager

Vijay Kiran Group
07.2013 - 10.2014
  • Recognized for developing a deep employee connect and effective grievance handling
  • Established and maintained open communication with all levels of employees and ensured that all employees felt comfortable discussing and resolving work related issues informally
  • Improved the general perception about HR to a friendly and helping department
  • Formulation and successful deployment of performance management framework
  • Conducting training on Effective appraisals – separately for appraisees and appraisers
  • Successful roll-out & closure of performance appraisal process for the entire organization
  • Formulated framework around various aspects of HR (development, management & retention, employee life-cycle management, employee engagement, etc.)
  • Formulated various HR policies & framework around statutory compliances (Leave policy, separation policy, maternity leave policy, referral policy, employee agreements, appointment letter, development of employee database and employee files, etc.)
  • Proactive identification of employee issues/ challenges and opportunities and managing them suitably
  • Defining plans, policies and strategies in the organization to achieve the organizational goal and manpower deployment
  • Developing/updating and implementing compensations plans, reward & recognition schemes, HR policies and communicating them across the organization at all levels
  • Performing competency mapping, audits, satisfaction surveys, etc
  • HR Budgeting, HRIS and MIS Reports to the management
  • Exit Management System
  • Ensuring prompt resolution of employee grievances and counseling to maintain cordial management-employee relations and achieve dedication by the workers
  • Disciplinary actions which included servicing memos, conducting domestic enquiry and issuing final warning and also liaise with legal consultants in this regard

Mortgage Banking Research Analyst

Cognizant Technologies Pvt Ltd
07.2010 - 02.2013
  • Handled research (history of loans)
  • Payment procedures and maintenance of loan
  • Interaction with the tax officers on shore
  • As a part of pilot batch, made process modules
  • Facilitated product/process training for forthcoming batches
  • Transaction monitoring of loans processed by new agents
  • Process flow charts made
  • EOD reporting
  • Was a part of Corporate Event Management Team across locations (Employee Engagement Program)
  • Planning, Designing, Communicating, Follow up and delivering events on weekly, monthly, quarterly and annual basis
  • Handled Employee welfare activities for 900+ people per location
  • Participation and success rate reports to the GM of Center Head

Education

B.A -

Besant Theosophical College

P.U.C - undefined

Sri Ranganatha College

SSLC - undefined

Pavithra Mother Theresa School

Skills

  • Strategic Communication
  • Attrition Prediction Model
  • Employee Engagement Survey
  • Employee Career Framework Model
  • Employer Branding
  • Talent Acquisition
  • Sustainability Reporting
  • Statutory Compliance
  • Organizational Development
  • HR Policies Design
  • HR Systems Optimization
  • Staff Performance
  • Health & Safety
  • Recruitment Strategy
  • Sourcing Strategy
  • Candidate Pre-screening
  • Diversity & Inclusion
  • Performance Measurement
  • Performance Management Systems
  • Policy Development
  • Change Management
  • Employee Relations
  • POSH Cases Management
  • HR Business Partner Training

Personal Information

Date of Birth: 05/08/85

Skills And Accolades

  • Business Partner: Managed strategic communication for internal and external stakeholders; delivered value-added service to leadership team and employees that reflects the business objectives.
  • Endorsed robust methods for Attrition Prediction Model, Annual Employee Engagement Survey, Employee Career Framework Model, Employer Branding, Talent Acquisition - Premier Campuses & Drives, Sustainability Reporting and Statutory Compliance.
  • Facilitated Organizational Development (OD) plans for enhancing the operational effectiveness.
  • Designed and implemented HR policies in accordance to overall business strategy & HR systems optimization tasks.
  • Dealt & liaised with a wide range of people involved in policy areas like Staff Performance and Health & Safety.
  • Developed and executed an effective recruitment & sourcing strategy, pre-screened candidates and delivered pre-qualified diverse candidates for hiring manager’s evaluation.
  • Essayed a stellar role in designing Employee Handbooks.
  • Functioned as Key Driver of change management process; designed & steered robust performance driven positive work culture.
  • Deftly coordinated in the Diversity & Inclusion i.e. delivery and execution of the organizational objectives.
  • Ensured smooth implementation of frameworks for Performance Measurement; looked after powerful enhancements to the Performance Management Systems and leading significant improvements to work efficiency.

Timeline

Senior Manager HRBP

Infinity Learn
08.2023 - 05.2024

Head of HR

BS Fintech pvt ltd
10.2022 - 03.2023

Senior Specialist HRBP

Vee Technologies
05.2021 - 09.2022

Talent & Resource Manager

Accenture
11.2019 - 01.2021

Business Partner – Talent Management

ITC InfoTech
06.2015 - 11.2019

Human Resources Manager

Vijay Kiran Group
07.2013 - 10.2014

Mortgage Banking Research Analyst

Cognizant Technologies Pvt Ltd
07.2010 - 02.2013

P.U.C - undefined

Sri Ranganatha College

SSLC - undefined

Pavithra Mother Theresa School

B.A -

Besant Theosophical College

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Bhuvaneshwari Chillagattu