Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
Bhuvaneshwari V

Bhuvaneshwari V

Chennai

Summary

Enterprise Account Manager with over 6 years of experience managing high-value accounts in APAC. Proven track record of driving SaaS product adoption and surpassing revenue targets through strategic upselling and cross-selling. Skilled in leveraging data analytics and business intelligence tools, including Tableau, to optimize customer targeting and sales strategies. Successful in navigating complex sales cycles and engaging C-level stakeholders to align customer objectives with business outcomes.

Overview

12
12
years of professional experience

Work History

Key Accounts Manager - APAC

GoDB Tech Private Limited
01.2021 - Current
  • Managed enterprise accounts across APAC, driving customer retention and product adoption.
  • Led strategic upselling and cross-selling initiatives to expand key accounts consistently.
  • Drove complex SaaS deal cycles, collaborating with finance, marketing, and product teams to finalize agreements.
  • Leveraged analytics and BI tools to shape sales strategies and forecast demand effectively.
  • Aligned cross-functional teams around data insights for successful sales execution and account growth.
  • Strengthened long-term client relationships through proactive engagement and focused account management.
  • Conducted market research and competitive analysis to enhance GTM strategy and adapt to trends.

Senior Executive - Service Delivery Department

CMO Axis Pvt.Ltd
Chennai
12.2016 - 07.2017
  • Executed B2B lead generation and prospecting via phone and email outreach.
  • Maintained accurate client information documentation in CRM tools like Salesforce.
  • Identified client needs and aligned them with business opportunities to achieve sales goals.
  • Oversaw end-to-end service delivery process, ensuring timely and quality service provision.

Supply Relationship Executive- Service Delivery Operations

Stayzilla Pvt.Ltd
Chennai
12.2014 - 03.2016
  • Educated clients on product features, enhancing relationships through phone and email communication.
  • Handled escalations effectively to retain customers and maintain loyalty.
  • Increased sales through upselling techniques, contributing to overall revenue growth.
  • Maintained accurate databases, ensuring timely access to client information.

Process Associate - Telemarketing Department

JustDial private limited
Chennai
07.2013 - 08.2014
  • Generated leads through outbound telemarketing calls, converting prospects into customers.
  • Maintained organization while managing high volumes of incoming work requests.
  • Executed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Recorded customer interactions in CRM system, collaborating with teams to enhance lead management.

Education

Professional Certificate Programme - Advanced Analytics & Business Intelligence

Indian Institute of Management
Kozhikode
01.2024

B.E - ECE

Thangavelu Engineering College
Chennai, Tamil Nadu
01.2013

Skills

  • Strategic account management
  • Account planning and oversight
  • Cross-selling and upselling
  • Revenue growth strategies
  • Retention and renewal planning
  • Sales pipeline development
  • Negotiation and deal closure
  • Lead conversion and outreach
  • Market research and analysis
  • Business forecasting and planning
  • Data-driven decision making
  • Stakeholder engagement and partnerships
  • Vendor coordination
  • C-level engagement
  • Cross-functional collaboration
  • Marketing enablement initiatives
  • Digital outreach campaigns
  • Predictive analytics
  • CRM management
  • Data analysis

Accomplishments

  • Played a critical role in client onboarding and SaaS product implementation, ensuring successful go-lives and quick time-to-value across enterprise accounts.
  • Partnered closely with clients to tailor product solutions to their business objectives, unlocking new use cases and generating significant upsell opportunities.
  • Consistently retained key accounts by proactively identifying risks, resolving challenges, and aligning tailored solutions with each client’s evolving business needs.

Affiliations

  • Organized and facilitated quarterly regional sales forums focused on SaaS product enablement, industry trends, and best practices sharing.
  • Mentored junior sales professionals in consultative selling and account management practices.
  • Actively supported the marketing team by identifying and reaching out to high-potential prospects, contributing to a 30% increase in lead conversions.

Timeline

Key Accounts Manager - APAC

GoDB Tech Private Limited
01.2021 - Current

Senior Executive - Service Delivery Department

CMO Axis Pvt.Ltd
12.2016 - 07.2017

Supply Relationship Executive- Service Delivery Operations

Stayzilla Pvt.Ltd
12.2014 - 03.2016

Process Associate - Telemarketing Department

JustDial private limited
07.2013 - 08.2014

Professional Certificate Programme - Advanced Analytics & Business Intelligence

Indian Institute of Management

B.E - ECE

Thangavelu Engineering College

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