Bhuvaneshwari Venkatakrishna

Project Delivery Manager - Markets and Securities Operations - Reference data management(Clients & Securities) Aug 2023 till Present

Assistant Manager – Markets and Securities Operations –Static Data & Reporting – Sep 2019 till Jul 2023

Team Lead –Markets and Securities Operations – Static Data & Reporting – Jul 2016 till Aug 2019

Subject Matter Expert – Reference Data Management Market Operations –

Apr 2015 till June 2016

• Policy check and Instrument set up for retail, Institutional, insurance companies, Pensions, HNI Private wealth Management clients for products Equity, bonds, shares, Funds and ETF, Rights, Structured products and Turbos
• Daily and monthly currency exchange rate updation
• Maintenance of Dividends, fixed and floating coupons, share holders meeting dates and outstanding capital data
• Disclosure of beneficial interest
• QC checks on Instrument data correctness by running SQL queries
• Client EXIT Invoice and billing for client services, change of service concepts, exceptions and discounts
• Check and approval of shareholders meeting invites
• Validation of checkout appointments and value calculation
• Creation of bare ownership and usufruct accounts
• Monitoring of internal and external fund cutoff moment with fundsettle for errors and fallout messages
• Investigating and resolving of breaks in the cash flows for bonds in-order to bring cash in line with Bloomberg
• Reporting to Operations Management, Risk and Compliance on internal and external audits
• Training and development of Associates and provide support in complex cases in day-to-day work
• Responsible for initiating and actively taking part in cost efficiency and process improvement initiatives
• Responsible for engaging and building relationships with onshore counterparts
• Responsible to ensure that team meets quality standards of business delivery by ensuring that the team achieves SLA and KPI targets
• Taking Active participation in leading projects and migrations (Successfully migrated 4 projects from on shore Netherlands to offshore India resulting in bring 15 FTE worth of business)
• Working with IT support teams on the new version releases on the BO application systems
• Trained, Coached and mentor new staff to ensure smooth adaption of process and procedures Monitor Project progress and addressed client issues Coordinated with all relevant parties to ensure process flows
• Managed project teams of up to 17 people and coordinated resources across multiple departments.
• Identified potential risks and issues early on in the process, developed strategies for resolution, and communicated these plans to stakeholders.
• Ensured that all stakeholders had access to accurate information about project status at all times.
• Created effective communication channels between different departments involved in the project delivery process.
• Assessed customer satisfaction levels post-delivery and implemented corrective actions where appropriate.
• Liaised with third party vendors providing services related to a specific project's deliverables.
• Maintained project schedules by managing deadlines and adjusting workflow.
• Identified, addressed and either resolved or escalated project issues.
• Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.

• Creation of different types of Counterparties(clients, banks, financial institutions, agents, brokers, legal entities) and adding Settlement Instructions (FX, MM and Fixed income) and Instruments static data set-up in various BO systems
• Updating the lending rates for different branches of the bank
• Monitoring of the availability position files receipt and resolving different types of errors in order for the security availability positions to flow to the front office systems
• Setting up of nostro accounts for all the entities in the bank for Nostro management in order to forecast all incoming and outgoing cashflows per currency and account on daily basis from all different departments within the bank so that positions can be reported to the money market traders from front office to make effective use of the funds
• Monitoring of MT199, MT670 and MT671 messages and taking necessary actions to maintain updated counterparty and settlement instruction details as communicated by different banks over swift network.
• Maintaining and publishing the daily/monthly volume reports, KPIs and KRIs reports, error tracker and feedback tracker to the management and clients

• Proficient in adjudicating professional and outpatient claims in Next GEN system
• Managed high-volume workload while maintaining strong attention to detail & accuracy
• Responsible for meeting the required performance standards for productivity and quality as established by immediate leadership and approved by department manager
• Maintained up-to-date knowledge of medical billing procedures and policy
• Assisted peers with the department with complex issues and questions.