Bhuvaneswari Hariharan
Senior Manager, Operational Risk
Bangalore
Summary
Dynamic risk management professional with extensive expertise in identifying and mitigating operational risks, committed to driving organizational success through strategic risk assessment and robust mitigation strategies. Proven track record in developing and implementing comprehensive risk management frameworks that ensure regulatory compliance while safeguarding organizational assets. Recognized for fostering collaborative team environments, demonstrating strong analytical thinking, and effectively communicating potential risks to stakeholders. Adaptable and results-oriented, focused on delivering impactful solutions that align with evolving business needs.
Overview
24
24
years of professional experience
5
5
Certifications
Work History
Senior Manager, Evidence Based Control Evaluation (Corp Title: Executive Director)
Wells Fargo International Solutions Pvt Limited
02.2021 - 02.2026
- Delivered timely execution of 6,000 controls with limited resources.
- Empowered and managed teams across India, Manila, and the US (65 team members).
- Plan, develop and prepare a strategy for the testing plan for the COO teams and delivered timely (98%)
- Spearheaded the Delivery Excellence pillar to drive thematic insights, quality excellence, and standardization across the teams, improved the control effectiveness rate by 20%.
- Achieved cost savings of 6000 hours per year by design testing automation
- Collaborated with Business control management teams to drive the quality inputs of control identification and documentation
- Achieved operational excellence by streamlining processes and implementing best practices.
- Achievement and Recognition received from the Control Management Senior Executive in ensuring the control delivery and regulatory commitments. Awarded as 'Most skilled Employee of the year' 2021
- Attrition rate is always less than 4% across career
Assistant Vice President, Business Risk & Control
Wells Fargo International Solutions Pvt Limited
06.2018 - 02.2021
- Established the Business Risk framework for the Third-Party Governance function at three locations (India, the Philippines, and the United States).
- Delivered the control reviews and vendor audits (Enhanced vendor review program) for the Third-Party Delivery Centers (25 vendor portfolios).
- Evaluated root cause analysis for all the events that occurred in TPG and with vendors, and provided recommendations for management to improve the quality of internal controls and minimize the risk of repeat errors.
- Researched the risk issues and ensured the form is clearly articulated and reported. Provided necessary feedback on the quality of issue writing to the team, including 25 self-disclosed issues.
- Enhanced weekly, monthly, and quarterly reporting for senior management.
- Collaborated with the business and ensure that quarterly concurrence of the RCSAs is being done.
Vice President, Internal Controls
Bank of New York Mellon International Operations Limited
12.2015 - 03.2018
- Managed Chennai Site across all functions for business risk management (1500 employees in site)
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Development and execution of the migration approach document for all high inherent risk processes and completed 100% risk assessment.
- Implemented operational risk framework for the Global Institutional Accounting, Financial reporting, and Exchange traded business on timely manner
- Led as an SMR (Senior Manager Regime - Regulatory change in UK) champion for the entire APAC region and drove implementation across regions in a consistent manner. (100% met on compliance requirements)
- Pioneered the management of business line risks using the Corporate Risk Assessment (RCSA) tool, conduct on-the-job training
- Spearheaded Awareness and culture sessions across business to improve the risk culture and early identification of risks (500 team members awareness completed)
Operational Risk & Compliance Manager
ANZ SSI Limited
12.2008 - 11.2015
- Implemented frameworks for operational, compliance, and information security risk management for the supported functions.
- Spearheaded the Risk function for all regions: Bengaluru, Manila, APAC, and Australia.
- Established the Payment Control testing unit, and developed and implemented global frameworks in 14 countries.
- Enhanced risk assessments, risk profiling, and reviewing controls.
- Achieved 90% error reduction in five categories with the substantial change in the approval process of payments in the system: Blind Authorization.
Manager
Scope International Limited
12.2001 - 12.2008
- Acted as Operational Risk Manager for Payments and Investigations (2006 to 2008).
- Evaluated and validated Key Control Standard Assessments (KCSA) performed in Wholesale Banking Operations for U.S. Payments and Investigations.
- Led a team of 15 to ensure the timely delivery of the SWIFT and Telex messages for all the countries supported within the agreed cutoff time.
- Enhanced utilization of SWIFT, reduction in telex usage, advice on changes in Departmental Operating Instructions, and other work practices.
- Managed Key Management Activities (RMA) end-to-end for all the relationships.
- Outperformed in the U.S. payment system migration project and led the migration, including the creation of test plans, verification, and implementation of test plans.
- Outperformed and received a cash award (USD 500) for the key role played in the messaging system migration and the management of operations.
- Resolved and reduced the risk of confidentiality breaches from 5% to nil breaches.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Education
TanMatra Women in Leadership Program - Organizational Leadership
IIM
Bangalore India 04.2001 -
B. Com - Commerce
SDNB Vaishnav College For Women
Chennai04-2001
M.Com - Commerce
University of Madras
Chennai06-2005
High School Diploma -
Govt Girls Higher Secondary School
Chennai, India 04.2001 -
Skills
Risk and Control Self Assessment
Internal controls management
Third Party Risk Management
Risk management and compliance
Audit and Reporting
Strategic planning
Employee talent development
Stakeholder engagement
Multi-site management
Operational efficiency management
Optimized resource distribution
Certification
Completed TANMATRA Program in IIM, Bengaluru (Company sponsored) - Women in Leadership Executive Program
Timeline
Senior Manager, Evidence Based Control Evaluation (Corp Title: Executive Director)
Wells Fargo International Solutions Pvt Limited
02.2021 - 02.2026
Assistant Vice President, Business Risk & Control
Wells Fargo International Solutions Pvt Limited
06.2018 - 02.2021
Vice President, Internal Controls
Bank of New York Mellon International Operations Limited
12.2015 - 03.2018
Operational Risk & Compliance Manager
ANZ SSI Limited
12.2008 - 11.2015
Manager
Scope International Limited
12.2001 - 12.2008
TanMatra Women in Leadership Program - Organizational Leadership
IIM
04.2001 -
High School Diploma -
Govt Girls Higher Secondary School
04.2001 -
B. Com - Commerce
SDNB Vaishnav College For Women
M.Com - Commerce
University of Madras