Senior Lead at Kyndryl Solutions Limited with strong expertise in DB2 V13 and disaster recovery planning. Demonstrated success in improving system performance and user satisfaction through strategic problem-solving and team collaboration. Delivered impactful training sessions and optimized IT infrastructure for enhanced operational efficiency.
Overview
18
18
years of professional experience
Work History
Senior Lead, System programming
Kyndryl solutions limited
Chennai
10.2024 - Current
Install, upgrade, maintain and customize DB2 and its associated IBM and BMC software tools
Reviewing and assessing new versions of DB2 for improved functionality and features that can be put to use in environment to better manage db2 applications work load
Technical system support for DB2 sub systems, database tools and utilities
Support DB2 business, end user and application requirements in terms of data migration/db2 data configuration etc
Experience in simulating disaster recovery scenarios and testing
Review and tune regular system level health checks to ensure continuous availability of db2
Experience in handling db2 security certificates and working with new applications to set up db2 certificates to ensure protected connections and serviceability
Debugging DB2 connection issues (db2 networking)
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Increased customer satisfaction by resolving issues.
Applied critical thinking to analyze problems, evaluate solutions and select best decisions.
Successfully delivered on tasks within tight deadlines.
Improved efficiency and productivity by acquiring new skills.
Carried out day-to-day duties accurately and efficiently.
Completed duties to deliver on targets with accuracy and efficiency.
Displayed energy and enthusiasm in fast-paced environment.
Technical Specialist
Barclays Global Service Centre, India
Chennai
11.2021 - 10.2024
Planning Db2 V12 installation and migration plans, along with Ca-Platinum suite maintenance, version upgrades, disaster recovery scenarios, HIPER report review and vulnerability patching etc.
Handled complex db2 data infrastructure comprising of 25 plus db2 subsystems in a 6 way data sharing environment
Problem management, change management, process driven implementation plans
Facilitated training sessions for staff development and skill enhancement.
Led cross-departmental teams, driving collaboration and team cohesion.
Developed strategic operational plans by collaborating with senior management.
Collaborated on cross-functional teams to deliver comprehensive IT solutions.
Ensured seamless system integration with meticulous planning and execution.
Assessed and revised IT infrastructure for business continuity assurance.
Provided expert technical support, resulting in increased user satisfaction.
Delivered impactful training sessions to increase staff technical proficiency.
Streamlined IT procedures to facilitate smoother workflows.
Conducted comprehensive system analyses to identify potential improvements.
Executed regular system maintenance to achieve peak performance.
Diagnosed technical faults using root cause analysis to prevent repeat issues.
IT SECURITY AND COMPLIANCEANALYST at Kyndryl Solutions Private Limited(IBM India Pvt. Limited)IT SECURITY AND COMPLIANCEANALYST at Kyndryl Solutions Private Limited(IBM India Pvt. Limited)