BHUVANESWARY B
Chennai
Summary
To build career in a progressive organization that will provide exciting opportunities to learn more and utilize skills and experience in the field of data analytics.
Dedicated Professional with nearly 8 years of experience in banking.
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes.
Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
RETAIL BRANCH BANKING -PRIVILEGE BANKING-TELLER AUTHORIZER
HDFC BANK LTD
Chennai
08.2023
- Branch Operations Head dedicated to increasing efficiency, streamlining procedures and improving employee morale with hands-on leadership style
- Experienced in interpreting and analyzing data to drive growth for branch
- Increased sales by 10%
Branch Operations Manager
RELIANCE COMMERCIAL FINANCE LTD
Chennai
06.2022
- Branch Operations Manager dedicated to increasing efficiency, streamlining procedures and improving employee morale with hands-on leadership style.
- Assessed employee performance and developed improvement plans
Deputy Branch Manager
ICICI BANK LIMITED
Chennai-Poonamallee
10.2013 - 09.2020
- To enhance and contribute in Growth of Company through Business Development, smooth flow of financial and non-financial transactions at branch level, Revenue Generation, Profit and Cost Management.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
Customer Care Executive–Operations
IndiaProperty.Com
05.2013 - 07.2013
- Responsible for dealing with Customer Queries, Sustaining conversation for client based solutions, Handling client over telephonic calls and providing timely resolution in professional manner, Coordination with branches and dealers to increase revenue.
- Managed department call volume of 30 calls per day and coordinated department schedules to maximize coverage during peak hours
Education
Post Graduation Course - Data Science And Business Analytics
The University Of Texas At Austin
TEXAS, Mc Combs 01.2023 - Current
Bachelor of Mathematics -
AM Jain College
Meenambakkam, Madras University 05.2009 - 05.2012
All India Senior School Certificate Examination -
Kendriya Vidyalaya
Anna Nagar, Chennai 04.2007 - 03.2008
Secondary School Leaving Certificate Examination -
Kendriya Vidyalaya
Anna Nagar, Chennai 04.2005 - 03.2006
Skills
Commitment to excellenceundefined
Data Science Projects
- E-Commerce Revenue Management
- Analyse and Explore Data and reflect the insights - SMDM Project
- Advance Statistics Graded Project DSBA New Structure
- Segmentation using Clustering and PCA
- Predictive Modelling
- Visualizing Insurance Claims using Tableau
- Election Exit Poll Prediction and U.S.A Presidential Speech Analysis using Machine Learning
- SQL- New Wheels Case Study
- Forecasting Wine Sales for ABC Estate Wines company
Certificates Achievements
- Online course on Leadership and Management offered by Great Learning Academy
- Online course on Smart English Basics for Professionals offered by Great Learning Academy
- IRDA and AMFI certified
- Completed PGDBO Course in NIIT_IFBI in 2013
- Senior typewriting(English)
- Junior typewriting(Hindi)
Linkedin Profile
https://eportfolio.mygreatlearning.com/bhuvaneswary-b
Profile Summary
- HDFC BANK LTD, RETAIL BRANCH BANKING, 08/2023, Present
- RELIANCE COMMERCIAL FINANCE LTD, Branch Operations Manager, 06/2022, 08/2023
- ICICI BANK LIMITED, RETAIL BRANCH BANKING, 10/2013, 09/2020
- IndiaProperty.Com, Customer Service Operation, 05/2013, 07/2013
Timeline
RETAIL BRANCH BANKING -PRIVILEGE BANKING-TELLER AUTHORIZER
HDFC BANK LTD
08.2023
Post Graduation Course - Data Science And Business Analytics
The University Of Texas At Austin
01.2023 - Current
Branch Operations Manager
RELIANCE COMMERCIAL FINANCE LTD
06.2022
Deputy Branch Manager
ICICI BANK LIMITED
10.2013 - 09.2020
Customer Care Executive–Operations
IndiaProperty.Com
05.2013 - 07.2013
Bachelor of Mathematics -
AM Jain College
05.2009 - 05.2012
All India Senior School Certificate Examination -
Kendriya Vidyalaya
04.2007 - 03.2008
Secondary School Leaving Certificate Examination -
Kendriya Vidyalaya
04.2005 - 03.2006
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