Bhuwan Shukla
Procurement Leader
Ghaziabad
Summary
Third Party Risk Management India Lead with 14 years of experience. I am leading a team of c60 Global Supplier Managers, overseeing the management of 400+ Third Party Service Providers regulated by various regulators across the globe. I have elaborate experience in Risk Management and have developed teams and procedures that have helped enhance the control profile of Third Party Risk Management team. I have experience in leading audits, both internal and regulatory. I have developed a detailed understanding of Procurement structure, policy and procedures and hold a risk and controls mindset. Operationally, I have a track record of building a new team from scratch, transitioning and growing business, planning and implementing strategies, and Creating efficiencies.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Third Party Risk Management India Lead (VP)
Barclays Global Service Centre
02.2019 - Current
- Overseeing the management of 400+ Global Service Providers via a team of c60 Supplier Managers
- Transitioned business doubling the team size between 2020 and 2022
- Led multiple Regulatory and Internal/External audits on Third Party Suppliers as well as Supplier Management procedures
- Led Reserve Bank of India audits and proven world class Supplier Management procedures to the regulator
- Led global project to redesign Third Party Financial Stability Review Procedure for the Bank improving overall risk mitigation
- Led multiple projects to be consistently excellent. e.g - project to design global dashboards to improve TPRM domain's performance against Key Indicators
- Created and maintained a high performing and highly engaged Supplier Management team constantly scoring very high in global colleague engagement surveys
- Led the team through difficult times during pandemic. Implemented strategy to implement hybrid ways of working
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals
- Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring
Supplier Management Team Lead (AVP)
Barclays Global Service Centre
11.2016 - 02.2019
- Led Planning and Implementation of 'Offshore Transformation' supporting Supplier Management Centralisation raising the team size to 35
- Established evolved team structure forecasting the demands of new business
- Led the delivery of +95% Supplier Management Quality Scores
- Led the delivery of Supplier Management Notification tool automating governance notifications and saving 4+ FTE effort
- Ideated, planned and delivered Supplier Assurance Attestation Process improvement delivering saving of 1.7 FTE
- Led regulatory and internal supplier audits and delivered favorable outcomes
- Lead ongoing effective Stakeholder Management with Global and Virtual Stakeholders
- Conducting frequent Business Reviews and working on development of new, effective ways of working
Team Manager - Supplier Management
Barclays Global Service Centre
12.2014 - 10.2016
- Led the creation of central Supplier Management Support model
- Transitioned Work leading effective Stakeholder engagements
- Led the creation of Procedures in line with Sourcing and Supplier Management policy (SSMP) and related standards
- Built and managed a team of 6 analysts establishing strong team culture
- Developed business by setting up a central SM Governance utility leading to a better Supplier Management Risk and Control Framework
- Developed a strong engagement model between the team and global stakeholders
SME - Request to Pay
Barclays Global Service Centre
09.2012 - 11.2014
- Supported end users with creation and maintenance of eprocurement Purchase Orders
- Dealing with complex business queries related with eprocurement system
- Maintaining approval tables and data rules in SAP SRM module ensuring effective functioning of eprocurement system
- Led various improvement initiatives contributing to savings of 2+ FTE
- Worked on multiple successful business transitions enhancing the skillset of the team and developing business
Advisor
Virtual Contact Center, Barclaycard
06.2010 - 08.2012
- Worked in multiple roles ranging from Customer Service to Financial Support Services
- Worked with escalation desk handling complex customer escalations
- Worked on SAP Finance module reconciling vairious Barclaycard accounts
- Supported multiple improvement initiatives leading to efficiency gains and a better customer experience
Education
MBA - International Operations
ICFAI Unversity
05.2018 - 04.2021
Bachelor of Science - Hospitality Management
Institute of Hotel Management - Pusa
06.2007 - 06.2010
MBA - Leadership And Digital Marketing
The PowerMBA
06.2022 - Current
Certified Completion of Manager Excellence Programme -
ILM - UK
01.2017 - 07.2017
Diploma - International Operations
Diploma in International Operations Management
Delhi 04.2001 -
Skills
People Managementundefined
Timeline
MBA - Leadership And Digital Marketing
The PowerMBA
06.2022 - Current
Third Party Risk Management India Lead (VP)
Barclays Global Service Centre
02.2019 - Current
MBA - International Operations
ICFAI Unversity
05.2018 - 04.2021
Certified Completion of Manager Excellence Programme -
ILM - UK
01.2017 - 07.2017
Supplier Management Team Lead (AVP)
Barclays Global Service Centre
11.2016 - 02.2019
Team Manager - Supplier Management
Barclays Global Service Centre
12.2014 - 10.2016
SME - Request to Pay
Barclays Global Service Centre
09.2012 - 11.2014
Advisor
Virtual Contact Center, Barclaycard
06.2010 - 08.2012
Bachelor of Science - Hospitality Management
Institute of Hotel Management - Pusa
06.2007 - 06.2010
Diploma - International Operations
Diploma in International Operations Management
04.2001 -
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