Bianca Goodwin
Aurora
Summary
Highly experienced Payroll Professional with over 20 years of expertise in processing complex multistate payrolls, implementing system migrations, and improving payroll operations. Adept at collaborating with cross-functional teams, enhancing customer relationships, and ensuring compliance with Local, State, and federal regulations. Proven track record of optimizing processes TO enhance efficiency and accuracy in payroll management for large, diverse organizations.
Overview
21
21
years of professional experience
Work History
HCM Systems Specialist Payroll
PuzzleHR
12.2023 - Current
- Company Overview: HCM Systems Specialist Payroll
- Collaborate with clients AND HCM vendors TO customize payroll solutions, align system configurations WITH clients' needs, and ensure seamless integration for improved efficiency
- Collaborate internally with our Sales, HR, and Managed Services teams to ensure successful project outcomes, and identify potential needs for additional Puzzle services
- Identify opportunities for process improvement, such as optimizing system workflows and system automation to improve efficiency and user experience
- Perform audits and testing of the HCM system to identify and resolve issues before payroll goes live, ensuring a smooth transition for clients
- Drive projects to completion, ensuring successful go-live dates are met
- Keep project plans up to date, including timelines, due dates, and notes
- Function as the primary point of contact during post-go-live for end-users, providing technical support and resolving issues
- HCM Systems Specialist Payroll
Benefits Audit Coordinator
PuzzleHR
06.2023 - 11.2023
- Company Overview: Benefits Audit Coordinator
- Developed a custom Monday.com board that allows our team to work collaboratively and accomplish shared goals more quickly
- The board includes automation, charts, calendars, and dashboards to track progress and customize workflows easily, improving our business performance
- Audit clients' benefit programs, procedures, policies, and workflows periodically to ensure compliance and identify risk factors
- Benefits Audit Coordinator
Payroll Implementation Consultant
PuzzleHR
11.2022 - 05.2023
- Company Overview: Payroll Implementation Consultant
- Led clients' transition from their prior provider to the Paycor Perform product suite
- Assess and ensure proper functionality and quality of the system
- Investigate and recommend solutions for clients’ issues
- Transition clients to ongoing support
- Identified broad-level enhancements for client satisfaction and retention
- Payroll Implementation Consultant
Remote Tax Specialist
Temp Agency - Vernovis
08.2020 - 11.2022
- Efficiently identified tax notice root causes and worked with tax agencies to resolve issues
Remote Government Business Division Medicare NCCI Inventory Agent
Temp Agency - TotalMed
08.2020 - 11.2022
- Assisted with insurance benefits, claims, and HIPAA compliance
Remote
Temp Agency – BcForward
08.2020 - 11.2022
- Provide advanced customer service support to brokers selling company products via telephone or written communication
- Respond to inquiries involving legislation, product information, policies, and procedures for Individual, Small Group, Dental, and Life Insurance
Payroll Clerk
Gardens Alive
02.2015 - 05.2019
- Maintained payroll information, collected, calculated, and entered data, and ensured adherence to policies
- Implement payroll data from Paychex, and Ceridian, to ADP Workforce Now, and reconcile
- Collaborated with tax agencies and internal Accounting to troubleshoot issues and research solutions
- Provided financial information to management and auditors
- Managed payroll, general ledger, bank reconciliation, and audits for all twenty-one acquired companies
Payroll/Benefits Coordinator
Temp Agency Pridestaff
01.2014 - 01.2015
- Collaborated closely with staff and administration to prepare payroll and ensure payroll deductions were directed at the proper channels
- Supervise leave documentation and coordinate employer benefits to ensure compliance with policies and regulations
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers, and references
- Researched and processed payroll, COBRA, disability, and FMLA while educating employees on acceptable leave documentation
Payroll Specialist
K&K Technical Group
03.2011 - 05.2013
- Processed all aspects of payroll, including managing company budgets and expenses
- Process time sheets, new hire documents, PTO, and terminations
- Calculated and verified payroll and tax authority amounts, and prepared tax reports for files and Government agencies
- Created scheduled reports for management
- Managed time sheets, new hire documents, PTO, and terminations, calculated and verified payroll amounts, and prepared payroll and tax reports for files and government agencies
- Implemented all payroll data from Paychex to Paycor
- Ensured all payroll data is recorded, balanced, and reconciled
- Document all changes, concerns, and communication with Paycor during tax balancing
- Extract data from Paychex to Paycor in the form of standard and custom reports
Payroll Consultant
Staffmark
05.2009 - 03.2011
- Responsible for preparing payrolls and coordinating employer benefits
- Verified time records for six branches and processed gross pay, tax withholdings, and other benefits for employees
- Reviewed and submitted timekeeping information for accurate payroll processing and oversaw leave documentation
Payroll Customer Service Representative
ADP
01.2009 - 05.2009
- Maintained payroll information, enforcing policies, and regulations
- Processed payrolls for hourly and salaried employees, generated reports, and streamlined operations
Lead Payroll Specialist
Beck’s Networking Inc.
09.2007 - 12.2008
- Calculate and process all payroll-related changes, such as transfers, terminations, promotions, salary or rate changes, retroactive pay increases, and pre-or post-tax deductions
- Maintain receipts for the company in accounts receivable/accounts payable, acquired health insurance, and AFLAC for all employees
- Process payroll and collect past-due accounts from clients
- Implemented all payroll data from QuickBooks to NOVAtime, ensuring that all payroll data was accurately recorded, balanced, and reconciled
Professional Payroll Specialist
Paycor Inc.
02.2004 - 09.2007
- Maintain payroll information by collecting, calculating, and entering pertinent data to ensure smooth operations
- Ensured compliance with established payroll-related policies, procedures, and regulations, as well as company and governmental policies
- Entered payroll data for 220 clients with 1500-2000 employees every week, and was responsible for weekly tax edits, and quarterly and year-end taxes
- Managed employee benefits, garnishments, levies, direct deposits, and child support
Education
Business Analytics Program
Harvard Business School
01.2027
Business Administration/Accounting
Ivy Tech State College
01.2005
Criminal Justice/Pre-Law
Northern Kentucky University
01.2002
Skills
- Payroll Processing (ADP, Paychex, Paycor)
- Multistate Payroll Compliance
- HCM System Implementations
- Benefit Administration (COBRA, FMLA, 401K)
- Taxation & Reporting (W-2, 942, 1099)
- Process Optimization & Automation
- Cross-Functional Collaboration & Communication
Timeline
HCM Systems Specialist Payroll
PuzzleHR
12.2023 - Current
Benefits Audit Coordinator
PuzzleHR
06.2023 - 11.2023
Payroll Implementation Consultant
PuzzleHR
11.2022 - 05.2023
Remote Tax Specialist
Temp Agency - Vernovis
08.2020 - 11.2022
Remote Government Business Division Medicare NCCI Inventory Agent
Temp Agency - TotalMed
08.2020 - 11.2022
Remote
Temp Agency – BcForward
08.2020 - 11.2022
Payroll Clerk
Gardens Alive
02.2015 - 05.2019
Payroll/Benefits Coordinator
Temp Agency Pridestaff
01.2014 - 01.2015
Payroll Specialist
K&K Technical Group
03.2011 - 05.2013
Payroll Consultant
Staffmark
05.2009 - 03.2011
Payroll Customer Service Representative
ADP
01.2009 - 05.2009
Lead Payroll Specialist
Beck’s Networking Inc.
09.2007 - 12.2008
Professional Payroll Specialist
Paycor Inc.
02.2004 - 09.2007
Business Analytics Program
Harvard Business School
Business Administration/Accounting
Ivy Tech State College
Criminal Justice/Pre-Law
Northern Kentucky University
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