Bianca Rodriguez
Crown Point
Summary
Dependable Team Member experienced in register operations and customer service. Enhanced front-end operations by addressing customer needs and contributing to team efficiency. Detail-focused Assembly Technician recognized for high productivity and precision in assembly and quality control, meeting production deadlines while adapting to new technologies.
Overview
11
11
years of professional experience
Work History
Packaging and assembly technician
Albanese Confectionery Group
Merrillville
04.2024 - Current
- Operated machinery for efficient packaging and labeling of candy products, maintaining high throughput.
- Assembled confectionery products, ensuring compliance with safety and quality standards.
- Inspected finished products for quality assurance, ensuring only compliant items were shipped.
- Collaborated with team members to streamline production processes.
- Maintained a clean working environment by adhering to safety protocols while performing tasks.
- Operated pallet jack to transport materials across warehouse efficiently.
Cashier/Customer Service Representative/Curbside Shopper
Meijer
Merrillville
12.2015 - 02.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Provided exceptional service to ensure customer satisfaction during peak hours. with quick, accurate service under tight deadlines.
- Coordinated timely pickups of customer orders from designated locations. of orders for local customers. and shopping orders for customers within local area.
- Organized and bagged groceries to prevent damage and ensure customer satisfaction. carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Recommended comparable products to maintain customer satisfaction when items were out of stock.
- Responded promptly to incoming calls to assist customers with inquiries. and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Bloom Township
Chicago Heights, ILSkills
- Assembly techniques
- Assembly Line Operation
- Quality Assurance
- Production Equipment
- Inventory Management
- Customer Service
- Cost Analysis
Timeline
Packaging and assembly technician
Albanese Confectionery Group
04.2024 - Current
Cashier/Customer Service Representative/Curbside Shopper
Meijer
12.2015 - 02.2024
High School Diploma -
Bloom Township