Bianky Alarcon
Avon
Summary
Family support specialist with experience in providing empathetic and effective assistance to families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family Support Specialist
HealthNet/Healthy Families
05.2023 - Current
- Responsible for assisting growing families in establishing and achieving goals, as well as the assessment of the normal growth and development of the family.
- Responsible for initiating and maintaining regular weekly and long-term (up to three years) contact and support with families.
- Provide emotional support to parents, informal counseling and role modeling of family relationships, communication skills, life coping skills and linkage to other needed community resources.
- Engage in problem solving approach to clients' issues.
- Assist parents in improving their skills to optimize the home environment.
- Provide accurate and timely documentation on interventions with families.
Patient Access Coordinator
Marion County Public Health Department
05.2021 - 05.2023
- Responsible for assisting patients in accessing care, treatment, and results.
- Providing backup for patient navigator and intake.
- Responsible for staffing patient resource line and ensuring concerns are addressed with STD program leadership.
Business Associate
Kids Dentistree
02.2020 - 05.2021
- Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.
- Filled in as short staffed for dental assistant. Watched children grown and cared more about their dental hygiene.
- Outstanding 90 day report: Following up on claim status and submitting it through the portal.
Patient Coordinator/ Front Office Receptionist
ImmediaDent
05.2019 - 02.2020
- Customer Service; acknowledge, smile and greet patients upon arrival/ dismissal.
- Provides administrative support and coordination for all aspects of Patient care for both new and/or established patients.
- Provides assistance to patients regarding billing and insurance issues.
Front Office Receptionist
Indy Dental Group Family Practice
12.2017 - 05.2019
- Checked in patients gathering all personal and insurance information and entered into eagle soft software.
Education
High school or equivalent -
Ramapo High School
Spring Valley, NY01.2013
Dental Assistant
Indianapolis Dental Assistant School
08-2017
Skills
- Receptionist
- Microsoft Office
- Organizational Skills
- Microsoft Word
- Bilingual (English and Spanish)
- Child development
- Community resources
- Problem-solving
Certification
- Dental Assistant
- May 2017 to August 2017
Timeline
Family Support Specialist
HealthNet/Healthy Families
05.2023 - Current
Patient Access Coordinator
Marion County Public Health Department
05.2021 - 05.2023
Business Associate
Kids Dentistree
02.2020 - 05.2021
Patient Coordinator/ Front Office Receptionist
ImmediaDent
05.2019 - 02.2020
Front Office Receptionist
Indy Dental Group Family Practice
12.2017 - 05.2019
High school or equivalent -
Ramapo High School
Dental Assistant
Indianapolis Dental Assistant School
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