Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Timeline
Generic
BIBIN JOSEPH

BIBIN JOSEPH

Dubai

Summary

Has an open mind and a fair for interacting with people from diverse backgrounds. Thrives in stimulating environments, encourages effective teamwork, takes initiative, and motivates efficiency. Seeks a nurturing environment that provides active mentorship and supports individual and collective growth and perseverance. Prefers to work at a multinational organization with defined systems and processes as well as strong channels of networking.

Overview

8
8
years of professional experience

Work History

Operations Assistant

Cars Taxi - Al Ghurair
Dubai
07.2024 - Current
  • Managed a fleet of 3200+ vehicles and 5000+ drivers, ensuring optimal utilization.
  • Maintained and updated RTA records for new taxis, including registration and permits.
  • Tracked vehicle maintenance schedules, coordinated servicing, and minimized downtime through proactive repairs.
  • Ensured driver compliance with hygiene policies, uniforms, and vehicle cleanliness through regular inspections.
  • Handled customer inquiries and complaints while maintaining accurate trip records and fleet data.
  • Generated operational reports and insights to support management in performance optimization.
  • Process Non-Revenue Tickets (NRTs) for vehicles under maintenance, or involved in accidents. Supervise the de-fleeting of outdated vehicles, and coordinate inventory for the integration of new fleet assets.

LOGISTICS OPERATIONS MANAGER

A N Business Associates
11.2023 - 03.2024
  • Lead and manage day-to-day operations of Amazon delivery station.
  • Coordinating transportation logistics, including selecting carriers, arranging shipments, and managing transportation schedules to ensure timely delivery of goods while optimizing costs.
  • Leading a high-performing team of supervisors, associates, and support staff.
  • Monitor and achieve key performance indicators related to efficiency, quality, and productivity.
  • Accurately receive, disburse, and record cash transactions in accordance with established procedures.

LOGISTICS OPERATIONS MANAGER

Delhivery Ltd
09.2021 - 11.2023
  • Ensuring all the operations are carried out smoothly and soundly with the available manpower.
  • Handling logistics documentation such as e-waybills, customs documentation and other paperwork necessary for the transportation of goods.
  • Created detailed reports on the status of shipments and deliveries for senior management review.
  • Planning the operations based on projections.
  • Ensure to keep the productivity under control with the provided resources.
  • Ensuring that all the hub performance metrics are high.
  • Carrying out performance reviews with the management.
  • Resolving all kinds of operational issues at the hub.

TEAM LEAD

Delhivery Ltd
09.2020 - 09.2021
  • Ensuring employees are following the company SOP.
  • Played a key role in the hub for the integration of two major companies (FedEx and Spoton) acquired by Delhivery.
  • Coordinating with the team to ensure on-time delivery of shipments.
  • Monitoring attendance records of the employees.
  • Keeping the management informed about ongoing issues.
  • Arranging adhoc vehicles and manpower for the operation.
  • Handling escalations of B2B and B2C customers and clients.

HUB EXECUTIVE

Udaan Logistics
02.2019 - 08.2019
  • Responsible for the timely dispatch and arrival of vehicles.
  • Performing quantity and quality check for the goods while in dispatch and in RTO processes.
  • Delivery management through communication with drivers and CS Team.
  • Evaluation of stock damages in terms of money and liquidation.
  • Ensuring return shipments are connected to their origin.
  • Routing and vehicle planning for last mile as well as first mile operations.

SALES EXECUTIVE

Royal Book Depot
12.2017 - 12.2018
  • Responsible for performing sales.
  • Assisting in maintaining stock records.
  • Reordering the stock items and updating the data base.
  • Prepared quotes and proposals for new and existing products.
  • Entered data and monitored customer database to track sales activity.

OPERATIONS ASSOCIATE

Rivigo Logistics Pvt Ltd
03.2017 - 08.2017
  • Responsible for the trans-shipment of prepaid cargo from the peer to peer warehouse storage location of the company for final distribution.
  • Monitored daily operations to ensure compliance with organizational policies and procedures.
  • Order, track and report inventory and deliveries.
  • Respond to shipping complaints, lost items and damages.
  • Track shipping details, locations and ETA.
  • Informing management about ongoing performances and issues.
  • Contacting clients often for discussing and solving the issues they face with our services.

Education

MASTER OF BUSINESS ADMINISTRATION - LOGISTICS & FINANCE

Nehru College of Management
Coimbatore, India
06.2016

B COM - COMPUTER APPLICATIONS

CMS College of Science & Commerce
Coimbatore, India
07.2014

Skills

  • Daily Operations Management
  • Problem solving
  • Inventory Management
  • Warehouse operations
  • Documentation
  • Fleet Dispatch
  • Resource allocation
  • Teamwork
  • MS Office
  • Communication Skills

References

References available upon request

Languages

  • English, Fluent
  • Hindi, Intermediate
  • Malayalam, Fluent
  • Tamil, Intermediate

Personal Information

  • Date of Birth: 02/18/93
  • Nationality: Indian

Timeline

Operations Assistant

Cars Taxi - Al Ghurair
07.2024 - Current

LOGISTICS OPERATIONS MANAGER

A N Business Associates
11.2023 - 03.2024

LOGISTICS OPERATIONS MANAGER

Delhivery Ltd
09.2021 - 11.2023

TEAM LEAD

Delhivery Ltd
09.2020 - 09.2021

HUB EXECUTIVE

Udaan Logistics
02.2019 - 08.2019

SALES EXECUTIVE

Royal Book Depot
12.2017 - 12.2018

OPERATIONS ASSOCIATE

Rivigo Logistics Pvt Ltd
03.2017 - 08.2017

MASTER OF BUSINESS ADMINISTRATION - LOGISTICS & FINANCE

Nehru College of Management

B COM - COMPUTER APPLICATIONS

CMS College of Science & Commerce

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