Bibin Thomas
Project Manager
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
14
14
years of professional experience
2
2
Certifications
3
3
years of post-secondary education
Work History
Journal Manager
Relx India Pvt Ltd
Chennai
08.2015 - Current
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Established and checked coding procedures, monitored reports and updated internal files.
- Tracked key metrics and developed spreadsheets and data models.
- Managed projects from procurement to commission.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
Senior Business Systems Analyst
Cognizant Technology Solutions
Chennai
11.2010 - 07.2015
- Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Offered input for complex documents to support client-ready final versions.
Process Executive
Cognizant Technology Solutions
Chennai
08.2009 - 10.2010
- Served as a customer service executive for a health insurance client, handling their license renewal and insurance-related queries
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
Education
Bachelor of Arts - Business Administration
Manormaniam Sundaranar University
Chennai 06.2006 - 04.2009
Skills
Strategic planning
Policies and procedures
Advanced problem solving
Project planning and development
Change Control Processes
Business process re-engineering
Lean manufacturing and design
Certification
Certified ScrumMaster® (2023) https://bcert.me/sujagxtfe
Timeline
Certified ScrumMaster® (2023) https://bcert.me/sujagxtfe
03-2023
Journal Manager
Relx India Pvt Ltd
08.2015 - Current
Lean Yellow belt Certified
02-2014
Senior Business Systems Analyst
Cognizant Technology Solutions
11.2010 - 07.2015
Process Executive
Cognizant Technology Solutions
08.2009 - 10.2010
Bachelor of Arts - Business Administration
Manormaniam Sundaranar University
06.2006 - 04.2009