BIDHAN BISWAKARMA
Hospitality
Bengaluru
Summary
Dynamic Restaurant Captain at GONATIVE LLP, recognized for exceptional leadership and team management. Enhanced guest satisfaction through effective problem-solving and training initiatives, resulting in improved service quality. Cultivated a collaborative environment while enforcing hygiene standards, ensuring a pristine dining experience. Committed to mentoring staff and fostering professional growth.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Resturant Captain
GONATIVE LLP
08.2020 - Current
- Supervised daily restaurant operations, ensuring high service quality and guest satisfaction.
- Coordinated front-of-house staff activities to optimize workflow and enhance efficiency.
- Implemented training programs for new team members, fostering a collaborative environment.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Enforced proper hygiene practices among staff members as per health regulations.
- Maintained cleanliness of overall dining room.
- Mentored junior staff members through skill-building exercises and on-the-job training sessions, cultivating a supportive learning atmosphere among colleagues.
Senior server
Arbor brewing company
Bengaluru, Karnataka
07.2025 - 05.2026
Education
High School Diploma -
Jaldhaka Higher Secondary School
West Bengal,kalimpongSkills
Exceptional leadership
Food preparation
Team management
Guest relations
Team training and development
Teamwork
Problem-solving
Timeline
Senior server
Arbor brewing company
07.2025 - 05.2026
Resturant Captain
GONATIVE LLP
08.2020 - Current
High School Diploma -
Jaldhaka Higher Secondary School