Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Awards
Timeline
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Bidhan Chalak

Hyderabad,Telengana

Summary

Working as a Consultant with overall 15+ years of relevant experience in full Software Testing life cycle experience, including requirement elicitation, designing, tracking requirements and QA deliverables, and delivering the final product; Developing, and implementing test plans, test cases and test processes. Worked with the business and end users to analyze client’s requirements, Identified challenges within the project(s) and devised solutions in conjunction with the technical and quality assurance team members. Collaborated with cross-functional teams, including developers, software architects and services. Rich experience in Casino Gaming, ERP, Provident Fund, Education system domain and Brokerage Margin system. Multifaceted experience in QA software Functional testing, Automation testing (Selenium Webdriver - TestNG, BDD cucumber-Page Object Model, Data driven), API testing, BAT\User Acceptance testing. Experience in working with different databases and proficient in writing SQL queries for data validation and ETL testing that includes Oracle, Microsoft SQL Server. Knowledge of SQL queries and worked on ETL process along with data validation. Experience in working in Waterfall and Agile/SCRUM development process. Experience in writing user stories and following the development process through user story acceptance. Expertise in managing complete project management activities, ensuring timely deliveries as per defined quality standards; implemented project plans, risk assessments and contingency plans. Experience in working with multiple vendors and geographically distributed teams. Proven acumen in using Test Management Tools (JIRA, qTest, Rally), build tools (Maven), version control tools (SVN, GIT). Expertise in managing complete project management activities, ensuring timely deliveries as per defined quality standards; implemented project plans, risk assessments and contingency plans. Technical expertise in STLC/SDLC entailing, Database Conversion Testing, ETL Testing, Automation Testing, Validation Testing, Compatibility Testing; different types/levels of testing such as Functional Testing, Database Testing, System Testing, Regression Testing, Smoke Testing, Black Box Testing. Managing a product Quality Engineering team; working on Quality Engineering strategy; including leveraging tools, technologies and processes for Test Automation at all levels, (e.g., Unit testing, System-level testing, end-to-end testing, Performance testing, & more). Excellent interpersonal, written, and verbal communication skills and the ability to be able to communicate and influence at an appropriate level. A forward-thinking person with strong communication, analytical & organizational skills; well organized with a track record that demonstrates self-motivation & creativity to achieve corporate goals.

Overview

15
15
years of professional experience

Work History

Software QA Engineer

Infosys
04.2023 - Current
  • Company Overview: Asset Management Service is a personalized, consultative engagement that provides visibility into the customer's assets across the defined scope within the customer's network. The Service helps them proactively manage their assets to align with their desired business outcomes. This Service enables customers to maximize the value of their technology investments and mitigate security and compliance risks. Customers will gain an accurate and up-to-date view of assets to make informed IT utilization, planning, and budgeting decisions. The Add to Contract Automation Tool (ACAT) 2.0 is a Cisco developed application has been built to streamline the prospecting and delivery of Services Full Coverage agreements.
  • Analyzing the Testing requirements; collaborating with Product Owners, Developers, UX on new features, enabling team to work independently and coordinating with respective team on technical issues.
  • Managing Functional, Regression Testing Analysis, Test Strategy preparation of application developed in new technologies and components used.
  • Translate businesses need to Test Scenarios, Test Case design and Test management using Qtest, JIRA.
  • Performing the Sanity testing and regression testing; preparing & sending Daily - weekly status report and log the defects in JIRA and involved in defect triage meeting.
  • Prepare and consolidate the decided Test Metrics and report test results to the stakeholders concerned as required (e.g. the client, project manager/ test manager and the management).
  • Manage high priority ad hoc requests from client.
  • Asset Management Service is a personalized, consultative engagement that provides visibility into the customer's assets across the defined scope within the customer's network. The Service helps them proactively manage their assets to align with their desired business outcomes. This Service enables customers to maximize the value of their technology investments and mitigate security and compliance risks. Customers will gain an accurate and up-to-date view of assets to make informed IT utilization, planning, and budgeting decisions. The Add to Contract Automation Tool (ACAT) 2.0 is a Cisco developed application has been built to streamline the prospecting and delivery of Services Full Coverage agreements.

Offshore Program Lead

Infosys
01.2023 - 04.2023
  • Company Overview: Citi has successfully completed the sale of its Bahrain consumer business to Ahli United Bank B.S.C. (AUB), this is code named as Mulberry. The transaction includes Citi’s retail banking, credit card and unsecured lending businesses, as well as the transfer of approximately 175 related staff including full-time employees and contractors but excluding Citi's institutional businesses.
  • Collaborate with AUB POC team to understand the impacted systems, KT Transition and Test planning.
  • Perform Requirement Analysis - Review and analyze the project requirements.
  • Translate businesses need to Test Scenarios, Test Case design and Test management using JIRA.
  • Ensure that the definition of the tests provide comprehensive and effective coverage of all reasonable aspects of functionality.
  • Bug logging, Reporting, Tracking and Retesting.
  • Perform SIT, Regression and Integration testing.
  • Initiate and coordinate the Business Clarification, Triage calls and stakeholder meetings with Client, Development team and Onsite / Offshore teams as required.
  • Prepare and consolidate the decided Test Metrics and report test results to the stakeholders concerned as required (e.g. the client, project manager/ test manager and the management).
  • Citi has successfully completed the sale of its Bahrain consumer business to Ahli United Bank B.S.C. (AUB), this is code named as Mulberry. The transaction includes Citi’s retail banking, credit card and unsecured lending businesses, as well as the transfer of approximately 175 related staff including full-time employees and contractors but excluding Citi's institutional businesses.

Business Analyst, Process Analyst and QA Lead (Client Location)

Infosys
01.2020 - 12.2023
  • Company Overview: Ascendis margin is a Brokerage-Specific Business Process Management Application available as an integrated suite that connects seamlessly with Broadridge's Brokerage Processing Services (BPS) back-office system.
  • Perform analysis and elicit detailed business requirements from Business stake holders.
  • Prepare detailed Functional Specification defining the requirements to be implemented and outline each item’s functionality with flow.
  • Work with stake holders to develop Acceptance criteria.
  • Facilitate requirements prioritization based on business value.
  • Manage changes to requirements through effective use of change control process and versioning.
  • Act as a subject matter expert in relevant area and trends.
  • Collaborating with other SME to drive the teams progress toward reaching goals and align with the project timeline.
  • Conduct Meetings for proper communication and assist clarifications to Development team, QA team as required and provided suggestions to client.
  • Provide walkthrough to the client and UAT team, after successfully implementing the Requirements that have been reviewed and agreed contained in the Functional Specification.
  • Track requirement status throughout the project.
  • Provide Support to UAT team to set up test environment and build test data when required and obtain resolution for UAT and Production application questions and issues.
  • Perform data analysis using SQL and other tools as necessary.
  • Educate and support business users by adding new information or updating the existing information in the User manual documentation.
  • Prepare and consolidate the decided Test Metrics and report requirement completion status to the concerned stakeholders as required (e.g., Product owner / Business owner / Project manager / other stake holders).
  • Ascendis margin is a Brokerage-Specific Business Process Management Application available as an integrated suite that connects seamlessly with Broadridge's Brokerage Processing Services (BPS) back-office system.

Business Analyst, Test Lead (UAT)

Infosys
01.2016 - 11.2019
  • Company Overview: Los Angeles Unified School District (LAUSD) is the largest public sector education system in the U.S state of California. My Integrated Student Information System is a modernized all-in-one student information solution that provides teachers, counselors, administrators, and others with access to student information all in one place.
  • Perform Requirement Analysis - analyze and review the project requirements.
  • Prepare a detailed Functional Specification document covering all the client’s formal requirements in detail.
  • Make sure Requirements are thoroughly discussed, reviewed, and approved from all the stakeholders and business users.
  • Initiate, coordinate and conduct Review meetings, Walkthrough sessions for Business Clarifications and incorporate client feedback, suggestions from Internal and Integration team.
  • Understand the client business, process flow, limitations, objectives, and project road map.
  • Maintain the latest Requirement information, update changes, and keep stakeholders and business users updated with the latest changes.
  • Translate and break down business needs using JIRA and ALM (Epic, Stories, Metis#).
  • Work with stake holders to develop Acceptance criteria.
  • Collaborate with technical resources to provide solutions that are aligned with and support business needs.
  • Develop and execute database queries and conduct analyses.
  • Perform Smoke and Integration testing when required.
  • Plan and organize the knowledge transfer to the Team members and self.
  • Prepare Requirement traceability matrix to be used by the project team for validating full coverage of the requirements.
  • Manage high priority ad-hoc requests from clients.
  • Assist in enforcement of project deadlines and schedules.
  • Prepare and consolidate the decided Test Metrics and report requirement completion status to the concerned stakeholders as required (e.g., Product owner / Business owner / Project manager / other stakeholders).
  • Support the development of training and implementation material.
  • Los Angeles Unified School District (LAUSD) is the largest public sector education system in the U.S state of California. My Integrated Student Information System is a modernized all-in-one student information solution that provides teachers, counselors, administrators, and others with access to student information all in one place.

Test Lead (Client Location – Microsoft GDC)

Infosys
08.2014 - 12.2016
  • Company Overview: CPFB (Central Provident Fund Board) is Provident Fund management organization under Singapore government which manages a fund of approximately $236 billion.
  • Test Scenarios and Test Case design using TFS 2013, MTM 2013 and Visual Studio 2013.
  • Test Case Execution using Microsoft Test Manager.
  • Bug logging, Reporting and Retesting.
  • Participated in RCA of internal and client bugs.
  • Participated in Test Planning and Test Case Review with Test Manager.
  • Crucial integration testing on AXS machines, in collaboration with onsite counterparts.
  • Interacted with client teams closely in identifying root causes and help development team in fixing the same at Onsite.
  • Testing Batch jobs (VB and SQL), which are crucial in updating data into multiple integration systems at Onsite.
  • Perform Sanity and BVT on UAT environment to facilitate test preparedness.
  • Prepare and consolidate the decided Test Metrics and report test results to the stakeholders concerned as required (e.g. the client, project manager/ test manager and the management).
  • CPFB (Central Provident Fund Board) is Provident Fund management organization under Singapore government which manages a fund of approximately $236 billion.

Senior QA Engineer

Hitachi Consulting
05.2014 - 07.2014
  • Company Overview: One to Many’ project addresses growing business need for licensing/subscription model where systematically more than one service plan one for each product can’t be attached to a customer.
  • Designing the Test cases so that it covers all the business and functional requirements.
  • Written functional test cases, executed test cases, report bugs and tracking the same.
  • Defect logging using Microsoft Test Manager.
  • Perform Functional, Regression and Integration Testing.
  • One to Many’ project addresses growing business need for licensing/subscription model where systematically more than one service plan one for each product can’t be attached to a customer.

QA Analyst (Client Location – Microsoft GDC)

Hitachi Consulting
01.2014 - 04.2014
  • Company Overview: The MBS Partner Pipeline Management program aims to reward top performing partners who have a better win rate.
  • Test Scenarios and Test Case design using TFS 2010, MTM 2010 and Visual Studio 2010.
  • Test Cases Execution using MTM 2010.
  • Perform Functional, Regression and Integration Testing.
  • Participate in Daily Status calls and Meetings with Client.
  • The MBS Partner Pipeline Management program aims to reward top performing partners who have a better win rate.

QA Analyst (Client Location – Microsoft GDC)

Hitachi Consulting
04.2013 - 12.2013
  • Company Overview: The Discount Management Tool is a discounting solution integrated with the order management solution with a goal to increase the percentage of untouched orders.
  • Test Scenarios and Test Case design using TFS 2010, MTM 2010 and Visual Studio 2010.
  • Test Cases Execution using MTM 2010.
  • Perform Functional, Regression and Integration Testing.
  • Participate in Daily Status calls and Meetings with Client.
  • The Discount Management Tool is a discounting solution integrated with the order management solution with a goal to increase the percentage of untouched orders.

QA Analyst (Client Location – Microsoft GDC)

Hitachi Consulting
10.2012 - 03.2013
  • Company Overview: Project AX in VL is to focus on Microsoft partners on driving license revenue growth and customer ads.
  • Test Scenarios and Test Case design using TFS 2010, MTM 2010 and Visual Studio 2010.
  • Test Cases Execution using MTM 2010.
  • Perform Regression and Integration Testing.
  • Participate in Daily Status calls and Meetings with Client.
  • Project AX in VL is to focus on Microsoft partners on driving license revenue growth and customer ads.

QA Engineer

Hitachi Consulting
10.2011 - 09.2012
  • Company Overview: The project implements the complete music creation process: Where the music can be created using Zya desktop application and after that launched into the web using the Zya Apollo net application.
  • Design test cases so that it covers all the business and UI requirements.
  • Execute test cases, report bugs, defect logging and tracking using JIRA.
  • Create and execute Automation scripts for Regression cases using Selenium RC\Webdriver.
  • Participate in Daily Status calls and Meetings with Client.
  • The project implements the complete music creation process: Where the music can be created using Zya desktop application and after that launched into the web using the Zya Apollo net application.

QA Engineer

Hitachi Consulting
02.2010 - 09.2011
  • Company Overview: Boss Media is renowned for realistic Casino Games.
  • Design test scenarios and test cases so that it covers all the business and UI requirements.
  • Prepare automation scripts for the Regression test test cases.
  • Execute test cases, report bugs, defect logging and tracking using Quality Center 9.2.
  • Create and execute Automation scripts for Regression cases using client automation framework.
  • Participate in Daily Status calls and Meetings with Client.
  • Boss Media is renowned for realistic Casino Games.

Education

B.Sc - Computer Science and Engineering

Loyola Degree and PG college

Skills

  • Automation Testing
  • Web Application Testing
  • Database Testing
  • API Testing
  • ETL Testing
  • Functional Testing
  • Selenium
  • UiPath RPA
  • ETL
  • SQL
  • Java
  • SOAP UI
  • Rest Assured
  • POSTMAN
  • TestNG
  • JIRA
  • Rally
  • QTest

Languages

English
Hindi
Telugu

Personal Information

Date of Birth: 4th October 1987

Awards

INSTA Award, Infosys, 3

Timeline

Software QA Engineer

Infosys
04.2023 - Current

Offshore Program Lead

Infosys
01.2023 - 04.2023

Business Analyst, Process Analyst and QA Lead (Client Location)

Infosys
01.2020 - 12.2023

Business Analyst, Test Lead (UAT)

Infosys
01.2016 - 11.2019

Test Lead (Client Location – Microsoft GDC)

Infosys
08.2014 - 12.2016

Senior QA Engineer

Hitachi Consulting
05.2014 - 07.2014

QA Analyst (Client Location – Microsoft GDC)

Hitachi Consulting
01.2014 - 04.2014

QA Analyst (Client Location – Microsoft GDC)

Hitachi Consulting
04.2013 - 12.2013

QA Analyst (Client Location – Microsoft GDC)

Hitachi Consulting
10.2012 - 03.2013

QA Engineer

Hitachi Consulting
10.2011 - 09.2012

QA Engineer

Hitachi Consulting
02.2010 - 09.2011

B.Sc - Computer Science and Engineering

Loyola Degree and PG college

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Bidhan Chalak