bidhan Sinha

• welcome the guests with warm gestures and politeness.

• In a friendly manner, need to share always an impressive farewell and thank you and request them to visit again to receive the hospitality.

• Share the best table assistance for the guests

• Serve all of the services on time for the customers.

• Communicate with the guests by using proper and fluent language. Receive calls from customers in a timely and provide assistance.

• All of the services should be provided at the correct time with good quality food and well-managed services.

• Supervise and lead the steward department, ensuring high performance and adherence to safety protocols.

• Coordinate with other departments to ensure a seamless and efficient operation.

• Ensure high standards of customer service and oversee the handling of guest requests and issues.

• Train and mentor team members to uphold service excellence.

• Monitor inventory and ensure adequate supplies for service operations

• Implement and enforce safety and health regulations.

• Prepare and manage schedules to ensure proper staffing levels.

• Always greet and welcome guests promptly in a warm and friendly manner.

• Always thank and give fond farewell to guests conveying anticipation for their next visit.

• Assist guests with table reservations.

• Assist guests while seating.

• Ensure guests are serviced within the specified time.

• Has a good knowledge of menu and presentation standards.

• Speak with guests and staff using clear and professional language,

• Consistently offer professional, friendly and engaging service
• Assist Food & Beverage Servers in all aspects of the dining experience
• Assist guests regarding menu items in an informative and helpful way
• Ensure the proper set up of all side stations in the outlet
• Have knowledge of beverage lists and promotions