BIDHAYATRI PATRA
DELHI NCR
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager, Inside Sales
U-Next Learning Private Limited
Noida
12.2022 - Current
- Showcased outstanding leadership skills by effectively expanding the B2C business for the Sales Team, fostering growth and profitability within the Employability - Early Career vertical at U-Next.
- Managing a team of 22+ academic counselors to deliver targets consistently via consultative sales and Customer Relationship Management (CRM).
- Conducting regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Assigning tasks to associates to fit skill levels and maximize team performance.
- Optimizing sales processes and Sales Operations to maximize productivity and efficiency of the team.
- Efficient and effective lead utilization with consistent follows low Turn-Around-Time (TAT) and increase connectivity with timely attempts.
- ● Monitoring staff performance and addressed issues.
Inside Sales Manager
Edureka
Bengaluru
03.2022 - 11.2022
- Engaging with learners from India and ROW, guiding them and closing deals.
- Consistently surpassing sales goals over a sustained period.
- Maintained proficiency in communicating with leads over mail and other medias.
- Mentoring coworkers or new joiners and managed a team of 5 inside sales representatives, providing guidance, coaching and training.
- Monitored daily sales activities of the inside sales team members through reports generated from the CRM system.
- Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral.
Team Leader, Sales Operations
Prism Lead India
Bengaluru
04.2021 - 02.2022
- Improved efficiency of sales department by introducing new strategies.
- Spearheaded a comprehensive marketing analysis, identifying and addressing immediate challenges; implemented strategic directives resulting in a 40% increase in lead conversion rate and a 25% expansion in customer base.
- Conducted Team building activities to keep them motivated towards the target.
- Determine potential markets and industries to share with the digital marketing team in order to generate relevant leads.
- Having a keen interest in addressing business and customer challenges through effective communication and quick thinking.
Counsellor & BDE
Jain ( Deemed-to-be University )
Bengaluru
02.2018 - 04.2021
- Leading School of Computer Science ( Course In-charge ).
- Responsible for brand presence & maintenance in multiple online platforms like Shiksa, College Dekho, College Dunia and many more.
- Successfully achieved admission target in consecutive admission cycles and also achieved a target exceeding the target set for the team.
- Organized multiple webinars for students to understand their potential and area of interest.
- Has reached out to 6000+ PUC /12th class students and have conducted seminars and webinars.
- Ran a successful admission campaign for the department during the pandemic.
- Managed outside counsel and worked closely with different vendors in admission process.
Customer Associate
Justdial India Pvt. Ltd.
Bengaluru
06.2017 - 11.2017
- Rendered sales & service to B2B clients
- Closing deals converting prospect leads to sales.
Education
B.Com -
Bangalore University
Bengaluru, India05-2017
Skills
- Workforce & Operation Management
- Contract Management
- Strategic Planning
- Staff Development
- Recruiting
- Analytical Skills
- Business Development
- Negotiation
- Revenue Generation
- Customer Relationship Management (CRM)
Conferences
- Innovating education in the age of Cloud (AWS Public sector education roadshow (2018))
- Learning Digital Technologies (AskLaila Digital India Summit (2017))
Certification
- Business Analysis Certification Program from Edureka.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Odia
Advanced (C1)
C1
Accomplishments
- Achieved Best Performing Team Leader consecutively thrice.
- Awarded with two international tours at U-Next.
- Achieved performer of the month at Edureka for target closing for over few months.
- Received bonuses for achieving sales target at Prism Lead India.
Affiliations
- Travelling
- Podcast
Timeline
Manager, Inside Sales
U-Next Learning Private Limited
12.2022 - Current
Inside Sales Manager
Edureka
03.2022 - 11.2022
Team Leader, Sales Operations
Prism Lead India
04.2021 - 02.2022
Counsellor & BDE
Jain ( Deemed-to-be University )
02.2018 - 04.2021
Customer Associate
Justdial India Pvt. Ltd.
06.2017 - 11.2017
B.Com -
Bangalore University
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