Cricket
Hi, I’m
BIJAY KUMAR DAS
PROPERTY MANAGER
MUMBAI
Summary
Dynamic Property Manager with extensive experience at Lodha Group, excelling in tenant relations and operational efficiency. Proven track record in enhancing tenant satisfaction and implementing cost-saving strategies. Skilled in property inspections and vendor management, fostering strong relationships while ensuring compliance and maximizing profitability. Committed to delivering exceptional service and maintaining high-quality living environments.
Overview
5
Languages
11
years of professional experience
Work History
Lodha Group
Property Manager & Account Manager
10.2015 - Current
Job overview
- Managed tenant relations, addressing concerns and enhancing satisfaction levels.
- Coordinated maintenance requests, ensuring timely resolution and property upkeep.
- Oversaw lease agreements, facilitating negotiations and renewals for optimal occupancy rates.
- Conducted property inspections, identifying areas for improvement and maintaining compliance standards.
- Implemented cost-saving strategies, optimizing operational efficiency across properties.
- Developed marketing initiatives to attract prospective tenants and increase visibility of available units.
- Trained junior staff on best practices in property management and tenant engagement strategies.
- Analyzed market trends to inform pricing strategies and enhance competitive positioning of properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Enhanced security measures, significantly reducing incidents on property premises.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Responded to Common Area Maintenance (CAM) inquiries.
- Trained junior staff on best practices in account management and customer engagement strategies.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Un College SoroBalasore
Bachelor of Science
07-2011
Jalada Dalanga Uchha Vidya Pitha KhaniaOdisha
High School Diploma
06-2004
Skills
Property management
Payment collection
Property inspections
Customer service-focused
Administrative support
Vendor management
Property management expertise
Marketing and advertising
Maintenance coordination
Property accountability
Preventive Maintenance
Building operations
New construction
Maintenance
Accounting operations
Additional Information
I am is a hard-working and sincere professional with 10 years of experience at Lodha Luxuria Fairfield. Known for his honesty, genuine approach, and strong sense of responsibility, he is committed to delivering reliable support and maintaining high standards in his work.
Interests
Gym
Timeline
Property Manager & Account Manager
Lodha Group
10.2015 - Current
Un College Soro
Bachelor of Science
Jalada Dalanga Uchha Vidya Pitha Khania
High School Diploma