Summary
Overview
Work History
Education
Skills
Certification
Timeline
PUBLISHED PAPERS ON QUALITY ENGINEERING
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BIJOY K. JOSE

BIJOY K. JOSE

QE LEADER & TECHNICAL BA/PO
Kochi

Summary

Proficient Product Owner and Business Analyst with 16 years in Software Development and Quality Engineering. Experienced in driving product strategy and delivering business value as a Technical Business Analyst and Product Owner. Skilled in collaborating with cross-functional agile teams across diverse geographies. Expertise in requirement analysis, stakeholder management, quality engineering, and agile product delivery across multiple industries, including FinTech and Healthcare.

Overview

2
2
Certifications
16
16
years of professional experience

Work History

Senior Business Analyst / Product Owner

RedBlack Software
08.2024 - 03.2026
  • Collaborated with team of four Product Owners at RedBlack (formerly an Invesco company, now owned by The Carlyle Group) to develop and deliver core solution, RedBlack, for portfolio rebalancing and trading. My role involves translating business requirements into actionable features, creating user stories with detailed scenarios and acceptance criteria, managing and prioritizing bugs, coordinating with cross-functional teams, and ensuring our product delivers value to users. I enhanced product features based on user feedback and aligned improvements with strategic goals.
  • Led cross-functional teams to develop and implement business requirements for software solutions.
  • Analyzed market trends and user feedback to drive product enhancements and strategic initiatives.
  • Facilitated workshops with stakeholders to gather requirements, ensuring alignment with organizational goals.

Test Architect / Business Analyst

Microsoft via Persistent Systems
09.2022 - 05.2024
  • Executed Microsoft cloud consulting engagements for Amadeus, BDO, and New York City Government. Developed and implemented QA strategies, led team in manual and automated testing activities. Facilitated business analysis through SOW verification, backlog management, and user story creation.
  • Designed and implemented test strategies for software applications to ensure quality and performance.
  • Led automation efforts using Azure DevOps, improving testing efficiency and reducing manual effort.
  • Collaborated with development teams to identify testing requirements and establish best practices.

Account Manager / Business Analyst

Zealogics Inc.
12.2021 - 08.2022
  • Collaborated with team leads to conduct health analysis of projects for two major clients, enhancing oversight and project alignment. Prepared weekly status reports to top management to archive, analyze and track them (around twenty agile projects). Supported the recruitment team in hiring efficient team members. Helped agile teams overcome their project bottlenecks. Identified and analyzed new business opportunities, supporting end-to-end processes to drive successful business outcomes. Developed technical capability decks on leading technology solutions, showcasing features, services, and case studies to support pre-sales efforts.
  • Fostered strong client relationships through proactive communication and tailored solutions.
  • Managed project timelines and deliverables, ensuring alignment with client expectations.
  • Analyzed market trends to identify opportunities for account growth and client retention.

Lead II Test Engineer / Business Analyst

UST Global
01.2020 - 11.2021

Relocated to India at the beginning of COVID-19, supporting Schroders as QA lead on Digital Frontiers team for Link Cloud Migration. Enhanced selenium automation suite with C# in BDD framework and managed Business Analyst responsibilities through requirement analysis, documentation, functional specifications drafts, and user story designs with acceptance criteria.

Utilized Postman, Selenium with C#, JMeter, Azure, Azure DevOps, Octopus, Splunk, Salesforce Pardot, and Confluence as key tools.

Developed and executed comprehensive test plans to ensure software quality and reliability.

Collaborated with cross-functional teams to identify, document, and resolve defects effectively.

Utilized automated testing tools to enhance testing efficiency and reduce cycle time.

Systems Analyst / Lead SDET

UST Global
01.2017 - 01.2020
  • Led manual and automation testing as Digital SDET for Digital Platforms team, ensuring quality and reliability of digital solutions. Contributed to development of investIQ, a behavioral science-based investment education platform, enhancing user engagement and education. Developed API functional, automation and performance tests as QA lead for Content API project, supporting reliable integration for Schroders Lens mobile app. Postman, Selenium with C#, Katalon Studio, JMeter, Azure DevOps, Octopus, Splunk, EpiServer, Salesforce Marketing Cloud and Confluence were the key tools.
  • Analyzed system requirements to enhance business processes and improve operational efficiency.
  • Developed and implemented data models to support decision-making across departments.
  • Collaborated with cross-functional teams to gather and document user requirements for system enhancements.

Systems Analyst

UST Global
01.2015 - 01.2017
  • Collaborated with UK clients (Boots, Equifax, Schroders) as Senior .NET developer and Production support analyst, delivering solutions aligned with business requirements. C#, SQL, ASP.NET, and TFS were the key tools.
  • Analyzed system requirements and developed technical specifications to enhance project delivery.
  • Collaborated with cross-functional teams to identify process improvements and streamline workflows.
  • Designed and implemented data models to optimize database performance and reporting accuracy.

Senior Software Engineer

UST Global
08.2013 - 01.2015
  • Served as senior automation tester at Intel, utilizing C# for test automation. Validated Intel platforms and modules for Windows tablets, notebooks, and mobiles. Developed and executed test cases for Cherry-trail, Bay-trail, and Clover-trail Intel tablet boards and mobile platforms supporting 32-Bit and 64-Bit Windows 8.1.
  • Led cross-functional teams to develop scalable software solutions, enhancing system performance and user experience.
  • Designed and implemented microservices architecture, improving application modularity and deployment efficiency.
  • Mentored junior developers, fostering skill development and knowledge sharing within the engineering team.

Software Developer

Olive IT Services
01.2010 - 07.2013
  • Developed client projects and products using C#, SQL Server, ASP.NET, WPF, and WinForms. Implemented Jenkins as a CI/CD platform, enhancing deployment processes. Launched mobile app development using .NET and Xamarin, expanding service offerings.
  • Previously known as Millennium IT Consultants, now Millennium EBS
  • Developed and maintained web applications using modern frameworks and languages.
  • Collaborated with cross-functional teams to define project requirements and deliver solutions.
  • Implemented best practices for software development lifecycle to enhance product quality.

Education

MCA -

FISAT Engineering College
11-2009

Bachelor of Science - Computer Science

Naipunnya College
04.2001 -

Skills

Quality Engineering

Automation Testing

Performance Testing

Team Management

Continuous Testing

Product Management

Business Analysis

Stakeholder Management

Requirements gathering

Product Backlog Management

User Story Management

Dev: C#, ASPnet, WPF, MVC, SQL Server, MySQL, Azure

DevOps: Azure DevOps, Jenkins, Git, Jira, Confluence, Octopus, App Insights, Splunk, New Relic

Test Automation: REST API, Postman, BDD, C#, Selenium, JMeter, Katalon Studio, HP-ALM, Splunk, SQL

Digital Content Management: Epi Server, Salesforce Marketing Cloud, Salesforce Pardot

Agile Process: Scaled Agile, SCRUM, Kanban

Certification

Leading SAFe 4.0: 2017 February

Timeline

Senior Business Analyst / Product Owner

RedBlack Software
08.2024 - 03.2026

Test Architect / Business Analyst

Microsoft via Persistent Systems
09.2022 - 05.2024

Account Manager / Business Analyst

Zealogics Inc.
12.2021 - 08.2022

Lead II Test Engineer / Business Analyst

UST Global
01.2020 - 11.2021

Systems Analyst / Lead SDET

UST Global
01.2017 - 01.2020

Systems Analyst

UST Global
01.2015 - 01.2017

Senior Software Engineer

UST Global
08.2013 - 01.2015

Software Developer

Olive IT Services
01.2010 - 07.2013

Bachelor of Science - Computer Science

Naipunnya College
04.2001 -

MCA -

FISAT Engineering College

PUBLISHED PAPERS ON QUALITY ENGINEERING

  • Digital Assurance and Omnichannel Experience Testing: August 2018
  • Connect the Dots and Supercharge Your Digital Applications with DevOps: August 2018
  • Embrace Digital Assurance Practices in DevOps Cycle to Secure a 'Pole Position' in the Digital Race: September 2018
  • Tune the Need for Speed with Quality and Security Through Continuous Testing Practice in DevSecOps: December 2021
BIJOY K. JOSEQE LEADER & TECHNICAL BA/PO