Biju Kuttikat

• Building Partnerships with Retailers & Scaling their turnover through increase in finance penetration.
• Finalized sales contracts with high-value customers.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
• Developed and managed budgets to confirm proper use of resources and maximize profitability.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Managed accounts to retain existing relationships and grow share of business.
• Managed revenue models, process flows, operations support and customer engagement strategies.

• Develop the business plan and executed the sales strategy. Owner of customer acquisition for the business.
• Designing and execution of sales strategies to increase listings across both WeddingBazaar.com and Mandap.com (B2B vertical of Bharat matrimony)
• Design and execute conversion strategies to drive continuous monetization of our customer base, by selling them our paid subscription packages
• Design and execute pricing strategies to improve the ARPU across our paid customer base
• Integrating Matrimony.com's B2C business and B2B retails business.
• Reviewed performance results to target and take corrective measures with authorization and escalation.
• Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Administered operating budget, approved expenditures and implemented budgetary adjustments.
• Participated in planning process to achieve corporate objectives.
• Drive continuous improvement in customer relationship management, customer satisfaction rates and drive paid customer renewals.
• Manage the budget and revenue for the category.

• Developed strong organizational and communication skills through coursework and volunteer activities.
• Spearheading the P&L of OYO Rooms Tamil Nadu & Kerala Branch .
• Managing a team through 3 verticals: Sales, Supply ( Franchise Acquisition), and Operations.
• Supervising & Motivating a Large Team of 120 on-role employees.
• Establishing Own Hotels & managing the Franchise Business of Hotels Administering 300 Hotel Partners in Franchise Business
• Provides inputs for AOP by providing inputs on sales performance, manpower requirements, market competition and oversees marketing budget
• Conceptualizing local plan, both directional and financial, to meet the overall desired market position.
• Steering region operations including the quality of service and any escalations to ensure a high-quality customer experience.
• Facilitating the identification of new market opportunities and drive top-line sales. Establishes sales goals by salesperson; initiate sales development programs that develop sales personnel to meet expectations; and support the development of sales plans.
• Setting a short-term and long-term budget, sales, revenue, and profitability to ensure that all objectives will be reached Supporting & participating in consistent and ongoing training, coaching, and mentoring for staff development.
• Driving teams Key Performance Indicators (KPIs) to align with regional and corporate goals

• Established retails & a e-commerce company to sell mobile phones & accessories in Kerala ,Mumbai, Bangalore.
• Successfully set-up 52 Mobile Phone Showrooms in Bangalore & Kerala
• Headed the Sales & Revenue of the company & end-to-end daily operations.
• Managed lead generation of institutional sales & on government orders
• Spearheaded staff from different departments and provided constructive feedback.
• Evaluated regularly the efficiency of business procedures according to organizational objectives and applied/suggested improvements.
• Administered procurement processes and coordinated material & resources allocation.
• Reviewed financial information and adjusted operational budgets to promote profitability.
• Devised policies and promoted implementation of the same; ensured that the company runs with legality and conformity to established regulations; provided customer support processes and organized the same to enhance customer satisfaction.
• Administered 52 showrooms with resources available at hand and re-aligned the same with the organization's objectives; actively worked on business expansion, revenue generations, brand promotion and so on a developed a healthy relationship with Media Team for PR activity.
• Building and maintaining relationships with CxOs and director level clients.
• Gather market/customer intelligence and use that to increase the revenue/ customer mind share

• Managed Modern Trade Business for Apple Products in Mumbai.
• Established distribution & Channel Sales for Apple Product in Bengaluru & Kerala.
• Set-up 14 Apple stores in Franchise Model.Supervised sales development in the territory.
• Managed overall operations of Apple Stores Identified & appointed new distributors, and worked along with the directed Sales Team of 52 members and guided them to achieve the set goals & targets.
• Created agreements with external partners & vendors and evaluated the overall performance jobs experience detail.
• Received GM’s Club Award for outstanding performance-enhanced width of distribution, on-boarded new retailers and attained sales growth of Apple.
• FPOC (First Point of Contact) for the channel for any sales/ commercial issues.
• Prepare, drive and deliver the sales and distribution goals (AOP / Budget / IBP) for the region responsible, including the coverage, budgeted volume numbers, profitability and revenue and prepare a sales budget.
• Develop strategies and plans to expand the market and improve market share, numeric and weighted distribution in the region.
• Co-ordinate with regional cross-functional teams to ensure seamless delivery on sales plans and adhere to all compliance requirements.
• Ensuring brand presence for products in the minds of channel partners/distributors as well as customer.

Ensuring brand presence for products in the minds of channel

• Selling Software's after identifying clients requirements.
• Conduct cold calls to prospective clients and set appointments.
• Ensuring that Quotes and POs are made available in time and invoices are paid in a timely manner.
• Using data and analytics to devise tactics, strategy and plan sales
• Lead employee relations through effective communication, coaching, training, and development.

• Sales of Dell Computers & its allied products.
• Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered by the company.
• Recommend and select products for customers based on their individual needs.
• Describe products and explain their benefits and uses to potential customers.
• Ensuring contract renewals are done on time and money is collected on time Addresses escalated customer related issues – complains, queries

• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Self-motivated, with a strong sense of personal responsibility.
• Identified issues, analyzed information and provided solutions to problems.
• Selling Yellow Pages Spaces.
• Performed Lead Generation & built Relationship with Advertising Companies.
• Contributed towards selling a solution to clients to increase Sales.
• Analyses of competition moves and aggressively expanding in the market.