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Biju Ravindran
Project Manager
Thiruvananthapuram
Work Preference
Summary
Dynamic Project Manager with a proven track record at UST, adept at leading complex IT integrations and cloud migrations. Expert in Agile methodologies and stakeholder management, driving successful outcomes in service transitions. Recognized for enhancing operational stability and implementing effective change management strategies to support organizational growth.
Overview
2
2
Certifications
26
26
years of professional experience
Work History
Project Manager
UST
01.2010 - Current
- Executed enterprise-scale migrations from on-premises infrastructure to Microsoft Azure, enabling scalable cloud operations.
- Managed IaaS solutions with IBM for European shipping company, ensuring consistent service delivery.
- Led creation of VDI for healthcare client, maintaining compliance with regional regulations on data security.
- Conducted application development projects using Agile, Waterfall, and Kanban methodologies within Jira and MS Project.
- Modernized infrastructure with server upgrades and virtualization initiatives leveraging VMware and Azure technologies.
- Strengthened security measures by implementing antivirus, DLP, and secure web access solutions across locations.
- Coordinated stakeholder communications to support timely updates and project alignment.
- Performed internal audits for HIPAA CMM Level 5 and SOX compliance to ensure regulatory adherence.
IT Service Management
UST Global
01.2008 - 02.2017
- Advised CIO on ITSM strategies, KPI dashboards, CIS, and resource management for effective decision-making.
- Directed continuous improvement initiatives for services to elevate client satisfaction and streamline operations.
- Oversaw infrastructure projects to improve service delivery and support organizational goals.
- Problem Manager - Introduced problem management practices, provided awareness training to IT staff, Highlighted the benefits to senior management using KPI dashboard
Senior Network Engineer
US Software
08.2000 - 12.2007
- Implemented and managed UST data center with over 100 servers and network devices across multiple locations, enhancing system performance
- Managed UST IT infrastructure including servers, storage, and backups to ensure operational reliability
- Provided KPI reports to senior management to inform strategic decision-making
Education
BTech - Electrical and Electronics
University of Kerala
IndiaSkills
Project Management Methodology
Certification
PRINCE2 Foundation & Practitioner certified
Measures Of Outcomes
- Sprint velocity
- Team productivity
- Planned schedule vs Actual
- Planned effort vs actual
- Planned cost vs actual
Timeline
Project Manager
UST
01.2010 - Current
IT Service Management
UST Global
01.2008 - 02.2017
Senior Network Engineer
US Software
08.2000 - 12.2007
BTech - Electrical and Electronics
University of Kerala