Biju V. Pillai
Cochin
Summary
Vice President with extensive experience at Bharti Axa Life Insurance, specializing in predictive analytics and strategic planning to enhance market penetration and drive sales growth. Successfully integrated CRM systems and AI-driven tools, resulting in over 60% team expansion. Proven ability to implement operational improvements that boost productivity and profitability while maintaining strong stakeholder relationships. Recognized for innovative problem-solving, effective communication, and leadership in achieving high-impact business outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Vice President – Zonal Head South 1
Bharti Axa Life Insurance
04.2024 - Current
- Pioneered AI-driven sales forecasting tools to optimize regional performance
- Developed data-informed strategies to drive market penetration and achieve sales targets
- Leveraged AI for customer segmentation and personalized product offerings
DVP - Regional Head Agency
Bharti Axa Life Insurance
12.2018 - 03.2024
- Integrated CRM systems with AI modules to enhance customer experience
- Championed recruitment analytics to refine hiring processes and workforce planning
- Utilized AI-driven insights to enhance sales conversions and operational efficiency
AVP - Regional Manager
Birla Sun Life Insurance
07.2017 - 12.2018
- Employed predictive analytics to improve regional performance metrics
- Conducted AI-powered training sessions to boost team productivity
Associate Regional Manager
Birla Sun Life Insurance
01.2015 - 07.2017
- Introduced AI tools for market trend analysis, driving innovative sales strategies
Senior Partner – Office Head (AVP)
Max New York Life Insurance
09.2011 - 01.2015
- Led AI-based recruitment campaigns, achieving over 60% growth for three consecutive years
- Implemented AI-powered performance tracking systems for team members
Partner – Office Head
Max New York Life Insurance
02.2010 - 09.2011
- Ensured compliance with industry regulations and company policies.
- Used in-depth knowledge of legal precedents to analyze probable outcomes of cases.
- Provided leadership and guidance to team members while encouraging collaboration across departments.
- Spearheaded negotiations to settle cases before trials.
Associate Partner (BM)
Max New York Life Insurance
03.2008 - 02.2010
- Implemented process improvements initiatives that improved efficiency across departments.
- Conducted regular reviews of existing clients to identify opportunities for additional services.
- Identified potential risks associated with current operations or proposed projects and initiatives.
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Business Associate Manager
Tata AIG Life Insurance Co.
10.2007 - 03.2008
- Maintained positive working relationship with fellow staff and management.
- Facilitated meetings, preparing agendas and documenting key decisions and action items.
- Researched competitors' products and services for comparison purposes.
- Developed and maintained client relationships through regular communication and excellent service.
Sales Manager
Aviva Life Insurance Co Ltd.
10.2006 - 09.2007
Area Sales Manager
Sun Pharmaceuticals Industries Ltd.
03.2004 - 10.2006
- Authored and updated production reports and personnel records to facilitate operational decisions.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Inspected production, quality control and maintenance reports to detect and address production problems.
Territory Sales Officer
Sun Pharmaceuticals Industries Ltd.
06.2000 - 03.2004
- Attended networking events to generate leads for prospective customers.
- Contacted potential customers at hospitals, clinics, and doctors' offices to successfully sell products and services.
- Maintained accurate records of all sales activities in CRM software.
- Presented product demonstrations to potential customers at hospitals and other healthcare facilities.
Education
Master of Business Administration (MBA) - HR Management & Finance Management
GLOCAL University
01.2019
Bachelor of Science (B.Sc) - Physics
Kerala University
01.2000
Skills
- Predictive Analytics
- CRM Integration
- Customer Segmentation
- Visual Basic 6
- Microsoft Windows
- Microsoft Office
- Internet Applications
- Team Management
- Strategic Planning
- Sales Maximization
- Social Media Digital Campaigns
- Market Analysis
- Forecasting
- Targeted marketing
- Customer prospecting
- Portfolio optimization
- Training and mentoring
- Client relationship building
- CRM software
- Decision-making
- Corporate branding
- Corporate communications
- Staff development
- Resource allocation
- Results-driven
- Staff recruiting and retainment
- Market trends and analysis
- Risk management
- Financial management
- Lead generation
- Performance data analysis
- Human resources management
- Coaching and mentoring
- Presentations
- Negotiation and persuasion
Certification
- Professional Pattern of Management Certification, Kinder Brothers, USA, 2009
- Advanced AI Tools for Business Analytics, 2022
Hobbies and Interests
- Exploring AI innovations
- Listening to music
- Reading books
- Playing cricket
Languages
- English
- Hindi
- Tamil
- Malayalam
Summaryofachievements
- Successfully led a diverse team comprising 2 Regional Heads, 3 Cluster Heads, 1 Senior Area Head, 2 Chief Managers, 17 Branch Managers, 2 Area Training Managers, 240 Agency Managers, 1 CLM Ops, 540 Priority Partners, and 3900 Active Financial Consultants across Kerala, Karnataka, and Andhra.
- Recorded in 2023 BALI Book of Records for Eagle Creation.
- Created 12 MDRTs, 2 Double MDRTs, and 1 TOT in 2023.
- Achieved 39 ABM and 7 Branch Leader promotions between 2019 and 2023.
- Awarded 6 National Awards for exemplary performance in 2008.
- Earned the AAA Certification Champion Award (2016-17) and annual LTIP awards (2008-2014 & 2023-2025).
Affiliations
· Led the No.1 Region on ABM attrition, fastest growth with a year-over-year increase of 46%, and excelled in MDRT and Eagle Creation
· Qualified for 2011 Executive Council in Malaysia, first Office Head from Kerala at Max Life Insurance
· Attended Fast & Furious International, Dubai2012 and Distribution Managers Meet, Abu Dhabi 2013
· Turned around the Kerala Region from the bottom position to No. 3 in Pan India within 18 months
· Exceeded business targets, achieving 112% in 2012 and 117% in 2013
· Innovated the Cloning new advisor referral program
· Invented a new recruitment strategy named “Elephant Hunting”
· Attended the Achiever Summit in Hong Kong as a qualifier in 2016
Timeline
Vice President – Zonal Head South 1
Bharti Axa Life Insurance
04.2024 - Current
DVP - Regional Head Agency
Bharti Axa Life Insurance
12.2018 - 03.2024
AVP - Regional Manager
Birla Sun Life Insurance
07.2017 - 12.2018
Associate Regional Manager
Birla Sun Life Insurance
01.2015 - 07.2017
Senior Partner – Office Head (AVP)
Max New York Life Insurance
09.2011 - 01.2015
Partner – Office Head
Max New York Life Insurance
02.2010 - 09.2011
Associate Partner (BM)
Max New York Life Insurance
03.2008 - 02.2010
Business Associate Manager
Tata AIG Life Insurance Co.
10.2007 - 03.2008
Sales Manager
Aviva Life Insurance Co Ltd.
10.2006 - 09.2007
Area Sales Manager
Sun Pharmaceuticals Industries Ltd.
03.2004 - 10.2006
Territory Sales Officer
Sun Pharmaceuticals Industries Ltd.
06.2000 - 03.2004
Master of Business Administration (MBA) - HR Management & Finance Management
GLOCAL University
Bachelor of Science (B.Sc) - Physics
Kerala University
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