Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Generic
Bikalp Jha

Bikalp Jha

Bangaluru

Summary

Results-driven IVRS Analyst with extensive experience at Accenture Solutions Pvt. Ltd., specializing in User Acceptance Testing (UAT) and Electronic Data Capture (EDC). Proven ability to enhance operational efficiency and quality through effective project management and team leadership. Adept at data reconciliation and fostering collaboration across departments to achieve compliance and excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IVRS Analyst

Accenture Solutions Pvt. Ltd.
Bengaluru
06.2024 - Current
  • Executed User Acceptance Testing (UAT) for Interactive Voice/Web Response Systems (IVRS/IWRS) in collaboration with internal teams and external vendors.
  • Developed and implemented comprehensive UAT documentation, including test plans, traceability matrices, and risk assessments.
  • Created and managed a robust regression test suite to support ongoing system validation.
  • Applied IVRS expertise to resolve daily operational issues effectively.
  • Served as stakeholder liaison, ensuring timely communication and escalation of risks.

QC Tester

Accenture Solutions Pvt. Ltd.
Bengaluru
08.2023 - 06.2024
  • Executed User Acceptance Testing procedures for Electronic Data Capture systems and clinical data management processes.
  • Coordinated UAT activities across departments to improve alignment and efficiency.
  • Trained the UAT team on best practices for testing new EDC applications , and enhancing their effectiveness.
  • Assisted EDC Manager in optimizing production environment for streamlined operations.
  • Conducted technical reviews of Data Validation Specifications to ensure accuracy and consistency.

CDT Analyst

Accenture Solutions Pvt. Ltd.
Bengaluru
09.2022 - 08.2023
  • Designed and maintained User Acceptance Testing (UAT) procedures for Electronic Data Capture (EDC) systems and Clinical Data Management Databases (CDMDB).
  • Coordinated UAT activities across departments and teams to ensure integration and compliance.
  • Ensured high standards of operational efficiency and quality throughout the UAT lifecycle.
  • Supervised the UAT team in the end-to-end testing process for new EDC applications.
  • Collaborated with EDC Manager to establish a compliant, scalable EDC production environment.

Education

M.sc - Microbiology

Ramaiah College Of Arts, Science and Commerce
Bengaluru

B.sc - Biotechnology

St. George College Of Management, Science & Nursing
Bengaluru

Skills

  • User acceptance testing (UAT)
  • DMW (Data Management Workbench)
  • Microsoft Office
  • Data Reconciliation
  • In life Report Quality check
  • Veeva vault
  • Electronic Data Capture (EDC)
  • Project Management
  • Clinical Data Management
  • ETMF reconciliation

Certification

  • Clinical Research
  • Clinical Data Management
  • Clinical Data Science

Awards

  • Client Appreciation for completing UAT for critical study with Quality Delivery
  • Winner of College Sports Meet - Cricket Certificates

Timeline

IVRS Analyst

Accenture Solutions Pvt. Ltd.
06.2024 - Current

QC Tester

Accenture Solutions Pvt. Ltd.
08.2023 - 06.2024

CDT Analyst

Accenture Solutions Pvt. Ltd.
09.2022 - 08.2023

M.sc - Microbiology

Ramaiah College Of Arts, Science and Commerce

B.sc - Biotechnology

St. George College Of Management, Science & Nursing

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Bikalp Jha