Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic
BIKAS KUMAR NAYAK

BIKAS KUMAR NAYAK

Hyderabad

Summary

Dynamic Agile Coach and Scrum Master with a proven track record at Worldline Global Services, enhancing team velocity by 15% through effective coaching and continuous improvement. Skilled in JIRA and conflict resolution, I drive cross-team collaboration and empower teams to excel in Agile practices, ensuring successful delivery in complex environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

SCRUM MASTER & AGILE COACH | LEAD BUSINESS ANALYST

Worldline Global Services
Hyderabad
05.2023 - Current
  • Coaching two Agile squads practicing SAFe and Scrum
  • Facilitating Sprint Planning, Daily Stand-ups, Reviews and Retrospectives
  • Driving continuous improvement initiatives and team maturity
  • Improved team velocity by 15% through flow optimization
  • Coaching Product Owners on backlog refinement and prioritization
  • Supporting stakeholders in Agile adoption and delivery planning
  • Enabling cross-team collaboration and dependency management
  • Introduced AI-based reporting and automation in Agile processes
  • Driving psychological safety and team accountability
  • Leading migration of SEPA Instant Payment system to Google Cloud
  • Managing Cloud and microservices scope including: Payment Capture Service, Payment Status Service, Base64 Implementation
  • Maintaining Jira dashboards, sprint plans and releases
  • Leading requirement analysis and acceptance criteria validation
  • Mentoring and leading a team of 4 Business Analysts
  • Acting as bridge between architecture, development and business
  • Ensuring readiness for UAT and release planning

SPECIALIST BUSINESS ANALYST | PROXY SCRUM MASTER

Larsen & Toubro Infotech (LTI)
11.2021 - 05.2023
  • Acted as Scrum Master during official SM absence
  • Facilitated sprint ceremonies and team coordination
  • Ensured sprint commitments and delivery continuity
  • Maintained backlogs and impediment tracking
  • Guided team on Agile discipline and ceremonies
  • Worked on HSBC global payments transformation
  • Conducted requirements gathering and gap analysis
  • Managed UAT & system validation activities
  • Supported ISO20022 compliance initiatives
  • Collaborated across distributed delivery teams

DEPUTY MANAGER – BUSINESS ANALYST

KFin Technologies Pvt. Ltd.
09.2020 - 11.2021
  • Led Investor Portal development for AIIMAN Asset Management (Malaysia)
  • Designed business workflows and functional documentation
  • Led UAT cycles and supported releases
  • Ensured compliance with financial domain processes
  • Delivered transactional and portfolio management modules

DEPUTY MANAGER-II – BUSINESS ANALYST

ICICI Bank Pvt. Ltd.
04.2011 - 09.2020
  • Led payment and reconciliation process transformation
  • Participated in I-Core system modernization program
  • Automated daily pricing processes and reconciliation flows
  • Handled SWIFT operations (MT103, MT202)
  • Supported enterprise payment processing architecture
  • Received multiple project awards for excellence

Education

MBA - Finance

Sikkim Manipal University
Hyderabad

Bachelor of Arts - Political Science

Berhampur University
Jeypore

Skills

  • Team Coaching
  • Mentoring Scrum Masters
  • Leadership Coaching
  • Facilitation
  • Conflict Resolution
  • Continuous Improvement Culture
  • SAFe
  • Scrum
  • Kanban
  • Sprint Planning
  • Retrospectives
  • PI Planning Support
  • Metrics & Reporting
  • JIRA
  • Confluence
  • Release Management
  • Dependency Tracking
  • SEPA
  • SWIFT
  • ISO20022
  • Payments Processing
  • Banking & Financial Services
  • Google Cloud Platform
  • Microservices Architecture
  • Generative AI for Agile Automation
  • Backlog Refinement
  • Documentation & Productivity

Websites

Certification

• ICAgile Certified Professional – Agile Coaching (ICP-ACC), 11/01/25
• SAFe Advanced Scrum Master (SASM)
• Generative AI Foundations Certificate Program from upGrad in collaboration with Microsoft
• Microsoft Certified: Generative AI / AI Fundamentals
• Agile Business Analysis, TrainSmart Academy
• Swift Message Types (MT/MX), ISO 20022
• Project Management Essentials, PMEC

Accomplishments

Opera Award for Process Excellence from ICICI Bank.
Project Completion Award – I-Core Migration (Singapore and Bahrain) from ICICI Bank.
Version Enhancement Award – International Private Banking Systems
Migration from ICICI Bank. Bond MTM and NAV upload automation project awards from ICICI Bank.
Excellent performance and going the extra mile award from Worldline.

Timeline

SCRUM MASTER & AGILE COACH | LEAD BUSINESS ANALYST

Worldline Global Services
05.2023 - Current

SPECIALIST BUSINESS ANALYST | PROXY SCRUM MASTER

Larsen & Toubro Infotech (LTI)
11.2021 - 05.2023

DEPUTY MANAGER – BUSINESS ANALYST

KFin Technologies Pvt. Ltd.
09.2020 - 11.2021

DEPUTY MANAGER-II – BUSINESS ANALYST

ICICI Bank Pvt. Ltd.
04.2011 - 09.2020

MBA - Finance

Sikkim Manipal University

Bachelor of Arts - Political Science

Berhampur University

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