BIKAS PATHAK

Professional Experience – Consultant, Proposal Writer
Spearhead the development of detailed and compliant proposal documentation, including RFPs, RFIs, EOIs, and SoQs, ensuring alignment with client requirements and internal quality standards.
Collaborate cross-functionally with graphic designers, business analysts, and subject matter experts to produce high-impact proposals that reflect WSP’s technical capabilities and strategic positioning.
Apply deep expertise in technical content writing to craft compelling narratives for proposals across sectors such as infrastructure, energy, and environmental services.
Ensure consistency and accuracy in proposal formatting by adhering to WSP’s CV and proposal style guides, including master templates and formatting protocols for project roles, professional experience, and certifications.
Lead formatting and content refinement for proposal CVs, including the integration of project-specific details, role summaries, and client references, while coordinating with stakeholders for missing data.
Contribute to proposal strategy workshops and feedback sessions, offering insights on SWOT analysis, stakeholder engagement, and automation tools like Templafy for streamlining proposal generation.
Maintain high standards of quality assurance through peer reviews and compliance checks, ensuring timely submission of deliverables under tight deadlines.

• White Papers, Solution Pages, API documentation, Writing Codes for various projects, Editing Technical Docs, Web Contents,10XPages, Newsletters, Social Media Content, RFPs, Brochures, Copywriting, Web Content, Digital Marketing, Developing the content Conducting in-depth research of customers, prospective buyers personas and competitors to develop content strategy and roadmap for brand salience and demand generation
• Streamlined content production process through the implementation of consistent style guidelines and templates.
• Conducted extensive research on emerging technologies to remain knowledgeable about the latest innovations.
• Managed multiple projects simultaneously while adhering to strict deadlines, demonstrating exceptional organizational skills.
• Manage a team of content writers and their KPIs
• Develop Content strategy and planning and take the lead in building collaterals for projects
• Conduct thorough audience research to understand their needs and interests

• Create high-quality content across various formats, including blog posts, articles, social media content, videos, infographics, and more
• Develop and execute a comprehensive content strategy aligned with the company's objectives, including blogs, articles, whitepapers, case studies, and more
• Manage all social media platforms, producing regular and relevant posts, and monitor engagement and feedback
• Collaborate with marketing team to develop marketing campaigns and initiatives to promote brand visibility
• Measure and analyze the performance of content and social media efforts using relevant tools and provide regular reports to showcase progress and make data-driven improvements
• Strong writing and editing skills with excellent command of grammar and style
• Proficiency in utilizing social media management tools and analytics

• Written All kinds of Technical Documents including, White Papers, Solution Pages, Editing Technical Docs, Web Contents
• White papers, blogs, used tools like - Lucid Chart, Robo help, and MS Office
• Proactively updated existing documentation when new product releases occurred or feature updates were implemented, ensuring continuous accuracy and relevancy.

• Creating white papers and other technical documents for NCU solutions
• Write/Edit/Proofread content for IT/software websites
• Design abstract ideas, built plans, and delivered writing for B2B and B2C audience
• Explore data for NCU University and company products and provide design feedback and suggestions

• Work on ITSM tool (Service Now) to keep a track on all unresolved incidents and tickets
• Follow up with different support team until the closer of the ticket within defined SLA timelines
• Work on Active Directory
• Handling the VPN issues
• Provide desktop support for windows operating system
• Work on Outlook 2013, Lotus Notes, Sap and Browser issues
• Responsible for handling the issues related to Network drive
• Provide support for email services on different devices
• Provide technical support for routers and modems